Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean and well-maintained facilities
Beautiful room designs
Great amenities
Cons:
High cost for breakfast
Some issues with room size or features

Categories

Cleanliness
8.84
There were comments about the hotel being very clean and well-maintained.
Service
9.81
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.55
The hotel is perfectly located in the heart of Tulum, close to various attractions.
Room Quality
9
Rooms were described as beautiful and well-equipped.
Amenities
9.33
The rooftop area and proximity to the beach club were mentioned positively.
Value for Money
8.29
While some mentioned high pricing for breakfast, overall value was still seen favorably.
Food and Beverage
8.65
Breakfast was fresh and à la carte, but some guests had suggestions for improvement.
Overall Experience
9.31
Overall stay satisfaction was high, with guests enjoying their time at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:43

Property Description

Luxury Oasis in Tulum
Escape to Layla Tulum - Adults Only, a 4-star hotel oasis in Tulum offering a blend of luxury and tranquility.

Exquisite Dining and Relaxation
Indulge in a variety of cuisines at the on-site restaurant, from American classics to Middle Eastern and Moroccan delights. Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a book in the shared lounge.

Convenience and Comfort
Experience comfort in air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a private bathroom. With a prime location near Tulum's city centre and top attractions, Layla Tulum offers convenience at your fingertips.

Book your stay now at Layla Tulum - Adults Only for a luxurious and unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 388 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.55
Room Quality: 9
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 8.65
Overall Experience: 9.31
E
Etien1 • solo_traveller • it
10
Awesome
Pros:

Organized at the best, sparkling clean, great location if you want to be in town and near the beach(have to move by car or bike). The rooms were spacious, had everything we needed. Breakfast had 3 choices, more than enough in quantity and quality. The staff was exceptional. I will return.

Cons:

I understand that filtered coffee is the normality and it is generally offered, but i would have loved if the breakfast had espressos included. It is not a thing i didn't like though, just something to precise.

2026-04-10 • via Nuitee
A
Astrid • couple • au
10
Amazing
Pros:

Bed was comfy
Rooms were quiet
Pool was absolutely stunning
Close to everything in downtown
Great staff

Cons:

Nothing

2026-04-10 • via Nuitee
B
Bussers • couple • nl
3
Misleidende foto’s & reviews. Teleurstelling
Pros:

Het bed was erg groot en comfortabel, en de douche was ook fijn. Daarnaast is de locatie goed als je in het centrum van Tulum wilt verblijven.

Cons:

Het hotel is erg duur voor wat je krijgt en de foto’s geven geen realistisch beeld van de staat van de accommodatie. Sommige dingen waren niet schoon. De kamer zelf was vrij basic en saai. Het zwembad is niet echt bruikbaar om te relaxen, omdat er geen ligbedden zijn. Het ontbijt was beperkt en niet bijzonder. Al met al begrijp ik niet hoe dit hotel zulke hoge beoordelingen krijgt.

2026-04-04 • via Nuitee
M
MIAO • couple • es
10
Excelente hotel y personal
Pros:

Buena ubicación, excelente trato personal. Habitación chill y limpia con un diseño muy chulo!
Incluso si no vas a ningún sitio puedes tirar un día entero en el techo y en la habitación del hotel cómodamente. Super recomendable.

Cons:

Nada

2026-04-03 • via Nuitee
A
Abdulaziz • couple • sa
10
Enjoyable experience
Pros:

I’ve been to Tulum many times and this was the first time staying at this hotel. By far the experience had mad huge difference comparing to my previous visits. From the moment I stepped in to the reception until check out, the service was over and beyond. Great customer service by all staff from the front desk to the housekeeping to the room service to the bar staff.

They truly made my stay enjoyable and memorable. Very close distance to anything you need in downtown, also they offer many options that suits your needs, whatever they might be.

This by far is the best hotel in Tulum I’ve ever been to. You won’t go wrong by choosing them.

2026-04-02 • via Nuitee
M
Manuel • couple • ch
10
2026-04-02 • via Nuitee
A
Arik • couple • il
8
Pros:

מלון קטן,וחמוד במיקום מצויין,

2026-04-02 • via Nuitee
P
Paul • couple • gb
9
Fabulous hotel with wonderful staff, highly recommend staying here
Pros:

Amazing Moroccan style and features. Calming and welcoming. Room very comfortable with lovely hot shower and comfy bed. Breakfast was lovely with lots of choice. Pancakes, muesli, eggs etc. and lovely sitting on roof overlooking pool.

Cons:

Unfortunately the design of the building means rooms on the end of the row can be looked into from corridor as people leave lift, so have to have net curtains drawn whole time for privacy.

2026-03-31 • via Nuitee
F
Fiorella • solo_traveller • mx
10
La perfezione nelle piccole cose
Pros:

Dal momento del check in mi sono sentita subito sicura e come in casa. L’hotel e’ situato nel centro di Tulum, tutto e’ a pochi passi: ristoranti, bar, musica dal vivo e shopping. Lo staff mi ha fornito moltissime informazioni su come muovermi, sull’escursioni che potevo fare durante il mio soggiorno. Tutto e’ stato come mi e’ stato descritto; la piu’ bella e’ stata la riserva di Sian Kaan, nel mezzo della natura e degli animali.
Ultimo, ma non meno importante: lo stile di Laya, unico nel suo genere, i dettagli delle camere e dell’edificio, la pulizia e l’attenzione in tutto. Indubbiamente raccomandabile al 100%.

Cons:

Nulla!!!!

2026-03-31 • via Nuitee
N
Neil • couple • gb
10
2026-03-30 • via Nuitee
M
Marie Caroline • couple • ca
9
Pros:

Disponibilité du personnel, réactivité incroyable sur le WhatsApp. Propre, petit déjeuner très bien même lors de départ en excursions.

Cons:

Le bruit de la pompe de la piscine depuis notre chambre. Supportable mais très présent
La taille de la chambre, un peu petite malgré une classe supérieur

2026-03-30 • via Nuitee
A
Anouk • couple • nl
9
Een erg mooi hotel met een perfecte ligging!
Pros:

De locatie, uitstraling en het zwembad

2026-03-28 • via Nuitee
M
Michael • solo_traveller • us
9
Loved this place. Staff were super nice and helpful.
Pros:

Stylish and clean. Quiet. Beautiful rooftop area with pool for breakfast.

Cons:

Need to park on the street.

2026-03-25 • via Nuitee
R
Rosie • extended_group • gb
9
Pros:

Fabulous hotel. From the beautiful design to the wonderful bed and bathroom. Lovely breakfast and charming staff. Loved the rooftop bar and pool. Had breakfast there every day.
We went to the sister hotel Sana’s beach club which was a bit confusing. The 1000 pesos you pay for the sun bed is actually credit for food and drink. No one explained this to us but it was sorted in the end. Lovely beach front and very comfortable beds!

Cons:

Nothing! I’m glad I didn’t have a ground floor room as they open directly onto the reception area and walkway to the lift. 2nd floor with balcony was great.
I was worried about no private parking but we got parked across the street every night.

2026-03-25 • via Nuitee
I
Inge • couple • de
8
2026-03-25 • via Nuitee
S
sahar • couple • ca
9
2026-03-22 • via Nuitee
K
Karen • couple • us
9
2026-03-20 • via Nuitee
M
Miriam • couple • gb
10
Super clear, excellent location, great bedrooms.
Pros:

Super clear, excellent location, great bedrooms.

Cons:

N/A

2026-03-19 • via Nuitee
D
Débora • couple • br
10
Perfeito
Pros:

Simplesmente INCRÍVEL! Um dos melhores hoteis que nos hospedamos. Funcionarios solicitos e gentis. Perfeito!!!!

2026-03-18 • via Nuitee
M
Mainolfi • solo_traveller • au
10
2026-03-16 • via Nuitee