Keio Prelia Hotel Kyoto Karasuma-Gojo

Hotels
9 (1595 reviews)
Shimogyo-ku Karasumadori Matsubara Sagaru Gojo Karasumacho 396 , Kyoto , jp

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Great location
Comfortable rooms
Cons:
Hygiene concerns in bathhouse
Small room sizes
Limited breakfast options

Categories

Cleanliness
8.46
The hotel is generally clean, but concerns about hygiene in the bathhouse and reused slippers were raised.
Service
9.43
Staff are described as kind and helpful, although there was a negative experience with one staff member.
Location
9.47
Multiple reviews highlighted the excellent location, being close to transport and attractions.
Room Quality
8.42
Rooms are comfortable but some guests found them to be too small.
Amenities
8.95
Amenities were generally appreciated, though the onsen was noted as a bit small.
Value for Money
9.41
Guests felt they received good value, with many positive comments about the pricing versus quality.
Food and Beverage
8.46
Breakfast was good, but some guests mentioned it could be improved with more variety.
Overall Experience
9.43
Overall, guests had a highly positive experience with various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:08

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, perfect for unwinding after a day of exploration in Kyoto.

Convenient Location
Situated just 1.2 km from the city centre, our hotel provides easy access to popular attractions like TKP Garden City Kyoto and Gion Shijo Station.

Exceptional Services
Enjoy a seamless stay with our attentive 24-hour front desk, concierge service, and complimentary WiFi throughout the property.

Experience comfort and convenience at Keio Prelia Hotel Kyoto Karasuma-Gojo. Book now for an unforgettable stay in Kyoto!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1595 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
Кирилл Михайлин • couple • ru
10
Лучший опыт проживания в Японии
Pros:

Самый лучший вариант проживания за всё время пребывания в Японии. Отель очень удобно расположен, номер просторный, душевая одна из лучших в моей жизни, уборка и сервис в номере ежедневные и даже чрезмерно усердные, всё необходимое предоставляется и даже есть бесплатная баня для гостей (мы не пользовались). При этом стоимость номера относительно невысокая. Однозначная рекомендация

Cons:

В номере глухие окна и не видно улицу, но будто бы это особенность всего жилья в Японии

2026-03-28 • via Nuitee
F
Felipe • couple • br
10
2026-03-28 • via Nuitee
J
Joe • solo_traveller • us
10
My friends and I thoroughly enjoyed our stay at the hotel.
Pros:

The hotel was clean and modern. The room, while not large, was a decent size. The air conditioning worked to keep the room comfortable. It seems the staff thought of everything needed to make this a special place to stay in Kyoto.

Cons:

Nothing

2026-03-28 • via Nuitee
R
Raul • couple • us
10
2026-03-28 • via Nuitee
A
Anna • family_with_children • de
7
Pros:

Lage war super, Mitarbeiter sehr freundlich. Das Frühstück war auch sehr gut und auch für Europäer was dabei. Das Hotel ist modern und neu.

Onse war auch toll.

Cons:

Leider konnte man die Fenster nicht öffnen und die Luft war sehr unangenehm auf dem Zimmer. Das Zimmer war auch sehr klein, man konnte nicht mal 2 Koffer ausbreiten.

2026-03-27 • via Nuitee
T
Takayuki • family_with_children • jp
5
2026-03-27 • via Nuitee
H
HISASHI • extended_group • jp
6
立地が良かった
Pros:

お風呂が良かった。

Cons:

特にないです。

2026-03-27 • via Nuitee
K
kazue • family_with_children • jp
8
2026-03-27 • via Nuitee
J
Jack • couple • us
10
2026-03-26 • via Nuitee
P
Piotr • couple • pl
9
Public bath jest Zachętą dlaczego hotelu
Pros:

Lokalizacja i czystość obiektu , fakt posiadania public bath

Cons:

Brak dostępnej wody w butelkach

2026-03-26 • via Nuitee
L
Laís • couple • br
9
Excelente opção de hotel 4 estrelas!
Pros:

Quarto amplo, novo e confortável, com água e máquina de lavar roupa disponível nos andares. Café da manhã bastante completo, num restaurante bonito e agradável. Funcionários atenciosos e prestativos.

2026-03-26 • via Nuitee
T
Thomas • couple • us
7
Drcebt
Pros:

The dining facilities

Cons:

Lobby is not that welcoming. Also, temperatures are way too warm.

2026-03-26 • via Nuitee
H
He • extended_group • au
5
一般
Pros:

早歺不行，我們來日本玩肯定是想尝试日式料理早饭的，这间酒店只提供西式早餐，如果我要尝西式就不用来日本了。

Cons:

早歺不行

2026-03-25 • via Nuitee
N
NATSUMI • couple • us
10
快適な宿泊
Pros:

どこをとっても素晴らしくてリピートさせてもらってます

Cons:

ロケーションがあまり便利ではないかなと感じます

2026-03-25 • via Nuitee
R
Rosie Santo • family_with_children • ca
8
Clean spacious room for four adults and 1 small child
Pros:

The room had two bathrooms and four beds so the size of the room was pretty big for Japan living standards as well as it was clean.

2026-03-25 • via Nuitee
Z
Zenia • couple • gb
10
Pros:

Clean and comfortable. The location is perfect and the room is so spacious which is amazing considering its Japan and in a great location. The room had everything you need and water refill station in the corridors. The staff were friendly and helpful and happy to store luggage before check in and after check out.

Cons:

We didn’t use the baths as you can’t go in with swimwear, you have to go in naked which we weren’t comfortable doing.

2026-03-25 • via Nuitee
T
tsang • family_with_children • us
8
Pros:

Nice and clean.

Cons:

The room cleaner (young non Japanese) bang on my room door at 10:30am and wake me up just to ask me when can he clean my room. This is the first time a room cleaner did this to me. So for the rest of my stay. I put the do not disturb on the door.
More training is needed.

2026-03-25 • via Nuitee
L
Lenka • solo_traveller • lu
10
2026-03-25 • via Nuitee
E
Ertan • couple • tr
9
-
Pros:

really clean, kind staff

Cons:

-

2026-03-25 • via Nuitee
S
Song Min • family_with_children • kr
8
2026-03-25 • via Nuitee