Keio Prelia Hotel Kyoto Karasuma-Gojo

Hotels
9 (2147 reviews)
Shimogyo-ku Karasumadori Matsubara Sagaru Gojo Karasumacho 396 , Kyoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Great location
Comfortable rooms
Cons:
Hygiene concerns in bathhouse
Small room sizes
Limited breakfast options

Categories

Cleanliness
8.46
The hotel is generally clean, but concerns about hygiene in the bathhouse and reused slippers were raised.
Service
9.43
Staff are described as kind and helpful, although there was a negative experience with one staff member.
Location
9.47
Multiple reviews highlighted the excellent location, being close to transport and attractions.
Room Quality
8.42
Rooms are comfortable but some guests found them to be too small.
Amenities
8.95
Amenities were generally appreciated, though the onsen was noted as a bit small.
Value for Money
9.41
Guests felt they received good value, with many positive comments about the pricing versus quality.
Food and Beverage
8.46
Breakfast was good, but some guests mentioned it could be improved with more variety.
Overall Experience
9.43
Overall, guests had a highly positive experience with various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:08

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, perfect for unwinding after a day of exploration in Kyoto.

Convenient Location
Situated just 1.2 km from the city centre, our hotel provides easy access to popular attractions like TKP Garden City Kyoto and Gion Shijo Station.

Exceptional Services
Enjoy a seamless stay with our attentive 24-hour front desk, concierge service, and complimentary WiFi throughout the property.

Experience comfort and convenience at Keio Prelia Hotel Kyoto Karasuma-Gojo. Book now for an unforgettable stay in Kyoto!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2147 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
C
Camellia33 solo_traveller ru
9
2026-06-06 via Nuitee
B
BELEN solo_traveller es
10
Buena opción en Kyoto
Pros:

Súper bien situado, habitaciones amplias y limpísimas. El onsen es amplio y con buenos productos. Además máquinas de agua gratis en cada planta.

Cons:

Nos cobraron por guardarnos las maletas por llegar antes del check in.

2026-06-06 via Nuitee
O
orhun couple tr
9
2026-06-06 via Nuitee
L
Linda solo_traveller ch
8
2026-06-05 via Nuitee
W
Wan Juani couple my
9
Ecxellent stay.
Pros:

Close to train station and the city centre. Clean witj complete amenities. Excellent service.

Cons:

None

2026-06-05 via Nuitee
S
Stephanie solo_traveller fr
9
Pros:

La propreté et l'emplacement

Cons:

Rien

2026-06-04 via Nuitee
E
Emanuele solo_traveller it
6
2026-06-04 via Nuitee
D
dominique extended_group fr
8
Pros:

Propreté, chambre très correcte

Cons:

Le petit déjeuner, pas assez de choses sucrées, comme diverses viennoiseries et pancakes

2026-06-04 via Nuitee
S
Stephanie extended_group de
10
Our stay was wonderful
Pros:

very nice room, helpful service

2026-06-04 via Nuitee
S
Stephanie solo_traveller cl
8
2026-06-04 via Nuitee
L
Loic couple fr
8
Pros:

Hôtel proche du métro et de la gare. Possède tous les équipements nécessaires.

Cons:

Pas assez de machine à laver, insonorisation pas top avec les bruits extérieurs

2026-06-04 via Nuitee
K
KUEN SHIUH couple tw
9
2026-06-04 via Nuitee
R
Rogerio couple br
10
Kioto é espetacular e ficar neste hotel complementou nossa viagem
Pros:

Hotel maravilhoso! Próximo a tudo ! Quarto não é tão grande mas é maior que os outros que pesquisamos ! Nos atendeu super bem !

2026-06-04 via Nuitee
M
Markus couple de
9
Ein sehr schönes Hotel mit direktem Zugang zur Stadt
Pros:

Überaus freundliches Personal mit komfortablen Service. Die Zimmer sind modern und gemütlich eingerichtet. Betten für Europäische Touristen groß genug und super bequem. Dusche und Toilette sind getrennt und alles ist vorhanden. Das Hauseigene Onsen ist ein Traum nach einem langen Tag in der Stadt.

Cons:

Alles war perfekt

2026-06-03 via Nuitee
J
Jin solo_traveller nl
9
2026-06-03 via Nuitee
E
ebru kardelen couple tr
10
Konum çok iyiydi her yere gitmek kolay, metro yakınında. Otel temiz hizmet iyi çalışanlar güler yüzlü ve yardımcı oldula
Pros:

Temizlik, konum, çalışanlar, hizmet

2026-06-03 via Nuitee
S
sebastien family_with_children at
9
Perfect!
Pros:

We were in Kyoto for touring around.
We found incredible things to do including a train trip followed by a boat trip nearby the bamboo forest, the temple and the bamboo forest (a second day!) where we both ate at the Ramen place (Incredibly good, the best ramen I ever had in Japan) not to mention its Sake which was at least as good as Niigata's ones!
https://www.instagram.com/ranbetsurou/

Cons:

All was good!

2026-06-02 via Nuitee
C
Chor Ming family_with_children my
9
Pros:

Location, cleanliness and amenities

2026-06-02 via Nuitee
T
Terence solo_traveller hk
8
2026-06-02 via Nuitee
R
Ron couple il
10
Pros:

Nice clean hotel, it has an onsen, which is nice.
Staff was nice.
Big rooms.

2026-06-02 via Nuitee