Keio Prelia Hotel Kyoto Karasuma-Gojo

Hotels
9 (2299 reviews)
Shimogyo-ku Karasumadori Matsubara Sagaru Gojo Karasumacho 396 , Kyoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Great location
Comfortable rooms
Cons:
Hygiene concerns in bathhouse
Small room sizes
Limited breakfast options

Categories

Cleanliness
8.46
The hotel is generally clean, but concerns about hygiene in the bathhouse and reused slippers were raised.
Service
9.43
Staff are described as kind and helpful, although there was a negative experience with one staff member.
Location
9.47
Multiple reviews highlighted the excellent location, being close to transport and attractions.
Room Quality
8.42
Rooms are comfortable but some guests found them to be too small.
Amenities
8.95
Amenities were generally appreciated, though the onsen was noted as a bit small.
Value for Money
9.41
Guests felt they received good value, with many positive comments about the pricing versus quality.
Food and Beverage
8.46
Breakfast was good, but some guests mentioned it could be improved with more variety.
Overall Experience
9.43
Overall, guests had a highly positive experience with various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:08

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, perfect for unwinding after a day of exploration in Kyoto.

Convenient Location
Situated just 1.2 km from the city centre, our hotel provides easy access to popular attractions like TKP Garden City Kyoto and Gion Shijo Station.

Exceptional Services
Enjoy a seamless stay with our attentive 24-hour front desk, concierge service, and complimentary WiFi throughout the property.

Experience comfort and convenience at Keio Prelia Hotel Kyoto Karasuma-Gojo. Book now for an unforgettable stay in Kyoto!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 2299 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
C
CHIE • extended_group • jp
10
とても新しく綺麗なお部屋でした。
Pros:

部屋も設備もアメニティも最高。コスパよく利用させていただきました。

Cons:

友人利用のベッドの布団が、前の利用者の足臭かった

2026-07-25 • via Nuitee
S
Shizuko • solo_traveller • jp
8
2026-07-25 • via Nuitee
S
Simona • solo_traveller • it
9
Pros:

Accogliente elegante stanza spaziosa

Cons:

La distanza dal centro

2026-07-24 • via Nuitee
J
Jeanna • family_with_children • dk
7
2026-07-24 • via Nuitee
N
Naomi • couple • ch
10
2026-07-23 • via Nuitee
J
Jolande • solo_traveller • nl
6
Pros:

Schoon

Cons:

Zeer kleine kamer, je moest over je koffer heen springen. Laundry continu bezet en slecht, door hoge temperaturen behoefte om te wassen, uiteindelijk midden in de nacht gedaan, kleding kwam na paar cycles kletsnat uit de droger

2026-07-23 • via Nuitee
A
Aniyah • extended_group • us
8
Very nice hotel stayed for two nights probably would come back again
Pros:

Very good location, great amenities, we love easy access to the laundry very helpful staff

2026-07-23 • via Nuitee
D
Dor • family_with_children • il
10
מקום מדהים ומשתלם ללון בו לקיוטו!!! קרוב למרכז העיר מאוד
Pros:

המיקום מושלם על שדרה מרכזית! לובי נעים ומרווח
ארוחות בוקר בתוספת נהדרת
מקלחת מושלמת!!!!!
חדר מרווח מאוד

2026-07-23 • via Nuitee
橋 • solo_traveller • jp
4
お部屋がとても素敵な分少し残念
Pros:

目的の場所に行くのに近くて便利だったのが良かった

Cons:

他のホテルにも宿泊したのでホテルに入った時の臭いが若干悪いのと、部屋も足の悪臭？がし残念だった
せっかく良いお部屋なのに臭いが悪い

連泊で朝食付きにしましたが、バリエーションがカレーのみ変わっただけで同じ食事だった
食事にスープも無かったから、オニオンスープとかミネストローネ等が欲しいですね

2026-07-23 • via Nuitee
A
Alexsiya • family_with_children • us
10
Great location and nice public bath for men and women
Pros:

That they treated my daughter like a princess with pajamas and slippers in her size.

2026-07-22 • via Nuitee
C
Chun Liang • couple • tw
10
2026-07-21 • via Nuitee
C
Chun Liang • solo_traveller • tw
10
Pros:

房間很舒適，服務人員服務很好，也有洗衣機可以使用，樓下有藥妝店很便利，離車站也很近

2026-07-21 • via Nuitee
C
Ciarnella • family_with_children • it
9
Pros:

Camera ampia, buona colazione a buffet, in zona centrale e servita dai mezzi pubblici

2026-07-21 • via Nuitee
C
Chun Liang • couple • tw
10
2026-07-21 • via Nuitee
R
Rio • couple • jp
8
満足！
Pros:

大浴場があるのはめちゃくちゃ良かった！朝ごはんも大満足！スタッフさんも優しい対応でした！

Cons:

ベッドの硬さが私たちには相性が良くなかった。冷蔵庫が中々冷えなくて困ったのと、夏はアイスかも食べたいから冷凍庫とかあったらなぁと思った。

2026-07-20 • via Nuitee
J
Justie • couple • tw
9
2026-07-19 • via Nuitee
K
Kostiantyn • family_with_children • pl
10
Great experience and comfortable stay
Pros:

Fantastic hotel: comfortable, great location, rich breakfast offer, public bath in the price, friendly staff!

2026-07-19 • via Nuitee
C
Cecilia • couple • it
8
2026-07-18 • via Nuitee
K
Kate • solo_traveller • ca
10
2026-07-16 • via Nuitee
D
David • couple • es
9
Pros:

En relación a la habitación de hotel que contratamos en Tokio, la de este hotel de Kioto era más grande y permitía moverte por el espacio con más comodidad. El precio era barato en relación a la calidad del hotel y su emplazamiento, que era bastante céntrico.

Cons:

Que no había armario en la habitación, pero creo que es algo habitual en Japón.

2026-07-16 • via Nuitee