Peckham Rooms Hotel by Belvilla London

Hotels
7.2 (2076 reviews)
, London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Designated smoking area
Shared lounge/TV area
Special diet menus - on request
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable bed
Cons:
Cleanliness issues
Noise disturbances
Lack of amenities

Categories

Cleanliness
6.45
Several reviews mentioned issues with cleanliness, including dirty showers and the presence of bed bugs.
Service
8.45
Friendly reception staff and helpful personnel highlighted positively in multiple reviews.
Location
8.45
The location was praised for its convenience and proximity to public transport.
Room Quality
6.45
Rooms were criticized for being small and having noise issues, but some reviews noted comfortable beds.
Amenities
6.45
Missing amenities like kettles, irons, and poor condition of some facilities were mentioned negatively.
Value for Money
7.45
Some reviews viewed the hotel as good value, while others felt it was overpriced for the quality.
Food and Beverage
6.95
Some mentions of breakfast options being lacking in quality but generally acceptable.
Overall Experience
6.95
Mixed overall experience noted due to comfort and location against cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:45

Property Description

Chic Urban Stay in London

Modern Amenities: Enjoy free WiFi, allergy-free rooms, and room service at Peckham Rooms Hotel. The shared lounge and terrace offer relaxation spots after a day of exploring.

Prime Location: Conveniently situated near iconic landmarks like Tower Bridge and London Bridge, with easy access to Canada Water and O2 Academy Brixton.

Comfortable Accommodation: Each room is equipped with a desk, flat-screen TV, and cozy beddings to ensure a comfortable stay in the bustling city.

Ready to experience the vibrant city life of London? Book your stay at Peckham Rooms Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 2076 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 6.95
R
rossi couple it
10
2026-08-27 via Nuitee
C
Christian solo_traveller gb
9
Pros:

The staff was good.

Cons:

Because the staff was good.

2026-08-27 via Nuitee
P
Peter solo_traveller il
10
2026-08-26 via Nuitee
D
David couple gb
3
Check-in information not provided leading to hours delayed check in
Pros:

The receptionist was friendly and helpful

Cons:

Prior to our stay, we received a message stating that the "property is unmanned" and that "You will receive the check-in instructions and access codes via email and SMS/WhatsApp on your check-in day at 10:00 AM." We received nothing by email, SMS, WhatsApp or Booking.com.

We replied to their message before check-in to tell them we had not received the information, but received no response. We then tried the contact number provided, which immediately disconnected. After finding the company's general enquiries number online and calling them, we were given another number to try, only to find that it was outside its opening hours.

General enquiries then told us to contact Booking.com. Booking.com also tried unsuccessfully to contact the property. After going back to general enquiries yet again, they eventually contacted the property through another number and we were given directions and a eceptionist who was able to let us in. By this point, more than two hours had passed.

What made this more frustrating was that general enquiries suggested the problem was because we had not provided the "correct email". Booking.com provides properties with an email alias through which they can contact guests, it does provide customers exact email to properties so their comments made no sense and were blaming us when we were not at fault. We received zero contact from the property through any of the channels they had promised to use. They were capable of sending us a message to say we will receive check in information but not capable of actually sending it.

The whole experience was completely avoidable and an awful start to our stay.

The only saving grace, and the reason I have not given a score of 1, was the receptionist who eventually helped us. They were extremely kind, friendly and helpful.

2026-08-23 via Nuitee
M
Mathew solo_traveller gb
4
It was ok but don’t expect anything nice. It felt like a HMO really
Pros:

Location

2026-08-22 via Nuitee
J
Johan couple se
7
Nice comfy and ckose to peckham good for us.
Pros:

The lounge facility, thank you for coffee machine and coffee

Cons:

Maybe better cleaning in th3 room. Toilet ok.

2026-08-22 via Nuitee
T
Tanya solo_traveller de
2
Pros:

Mir hat überhaupt nichts gefallen.

Cons:

Seit über 30 Jahren reise ich, aber so ein schmutziges Zimmer habe ich noch nie erlebt.Der Boden und der Wände waren sehr schmutzig,auch die Matratze War nicht sauber. Insgesamt ein sehr enttäuschend Erfahrung.ich würde dieses Zimmer definitiv nicht weiterempfehlen.

2026-08-21 via Nuitee
N
Nardjes solo_traveller fr
7
Pros:

Le receptionist

Cons:

Le bruit très mal isolée

2026-08-20 via Nuitee
G
Giulia couple it
7
2026-08-20 via Nuitee
A
Aidan solo_traveller ie
10
Pros:

Great location. Staff were very helpful and we had a comfortable stay and Great value also

Cons:

All went very well. No complaints

2026-08-19 via Nuitee
I
Ike solo_traveller gb
10
does what it says on the tin. nothing too fancy but a safe and decent place to stay! lovely staff
Pros:

jaydev at reception was very welcoming and really helpful and patient when i was having some issues with my phone that impacted my checkout.

2026-08-17 via Nuitee
M
Maria Teresa solo_traveller es
10
Pros:

Hemos estado muy cómodos en el hotel.Jaydev es muy amable
estuvo disponible para todo lo que necesitamos

2026-08-15 via Nuitee
A
Adel couple gb
8
2026-08-15 via Nuitee
D
Damaris solo_traveller ke
10
Pros:

I had a wonderful experience at this hotel from the moment I arrived until the day I checked out. The facilities were spotless, comfortable, and well-maintained, creating a relaxing and enjoyable atmosphere throughout my stay.

What truly made my visit exceptional was the outstanding service provided by the receptionist. She was warm, professional, welcoming, and always ready to assist with a smile. Her attention to detail, efficiency, and genuine care for guests made me feel valued and appreciated.

The entire staff demonstrated excellent hospitality, but the receptionist's dedication and positive attitude deserve special recognition. She went above and beyond to ensure my stay was smooth and memorable.

I highly recommend this hotel to anyone seeking comfort, quality, and first-class customer service. I look forward to returning in the future.

2026-08-14 via Nuitee
D
DIXI DASHER family_with_children es
8
2026-08-14 via Nuitee
D
David solo_traveller fr
10
2026-08-14 via Nuitee
I
insah solo_traveller gb
10
2026-08-13 via Nuitee
S
Stefanie family_with_children de
7
2026-08-09 via Nuitee
D
Daye couple fr
10
Pros:

Nice and clean, I would like to stay again and receptionist Jaydev very professional and helpful.

2026-08-06 via Nuitee
D
Daye couple fr
10
2026-08-06 via Nuitee