Hacienda Maria Bonita Hotel

Hotels
•
Kavia Hotels
8 (414 reviews)
10 Avenida Norte Lot 215 , Playa del Carmen , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Tour desk
Car hire
Shuttle service (additional charge)
Outdoor furniture
Shallow end
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Colorful decor
Daily cleaning
Cons:
Weak WiFi
Noise from clubs
Cleaning issues noted
Room interference from outside noise

Categories

Cleanliness
7.39
The pool had dead mosquitoes and cleanliness was questioned in some reviews.
Service
8.86
Staff is friendly and provided good service, mentioned positively in multiple reviews.
Location
8.9
Optimal location at walking distance to the beach and restaurants.
Room Quality
7.35
Rooms are colorful but soundproofing is inadequate, causing disturbance from external noise.
Amenities
7.88
Hotel amenities were adequate, but WiFi was poor in certain areas.
Value for Money
7.84
Price concerns were mentioned, but overall value aligned with experience.
Food and Beverage
7.89
Breakfast received limited critique; however, specific details lacking.
Overall Experience
7.86
General experience was positive with significant pros and some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:35

Property Description

Mexican Style Rooms
Experience the charm of Mexico in our air-conditioned rooms decorated with a traditional Mexican style, just two blocks away from the beach.

Convenient Location
Located near Fifth Avenue, guests can explore shopping, dining, nightlife, and water sports easily, making it the perfect spot for a vibrant vacation.

Relaxing Outdoor Pool
Unwind with a refreshing swim in our outdoor pool or seek assistance from our tour desk to plan your next adventure. Book your stay at Hacienda Maria Bonita for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations for three or more rooms and three or more nights may have different policies.

Please note that meals are not included for children.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 414 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
L
Lieve • couple • nl
6
Pros:

Een top locatie

Cons:

Het gebouw is gedateerd en harde muziek tot diep in de nacht

2026-01-21 • via Nuitee
C
Carlos Israel • extended_group • mx
9
2026-01-20 • via Nuitee
M
Maria • couple • se
4
2026-01-20 • via Nuitee
S
Sol • solo_traveller • es
10
2026-01-19 • via Nuitee
D
Daniel • couple • es
9
Repetiría
Pros:

Bien ubicado y buen personal

Cons:

Zona ruidosa

2026-01-17 • via Nuitee
A
ARTURO • family_with_children • cl
9
Pros:

La ubicación es muy central

Cons:

El ruido que se emite desde. Como Bongo

2026-01-17 • via Nuitee
C
camilo andres • family_with_children • co
8
calidad del personal y ubicación excelentes
Pros:

la ubicación central

Cons:

falta un restaurante propio

2026-01-16 • via Nuitee
F
françoise • family_with_children • fr
9
Petit hôtel coloré en plein centre
Pros:

L'emplacement. Hôtel en plein centre. Agréable.

Cons:

Prendre les boules quies car qui dit centre, dit musique. Surtout que l'hôtel est situé à 50 m du coco Bongo.

2026-01-15 • via Nuitee
E
Estelle • solo_traveller • fr
8
2026-01-10 • via Nuitee
M
Maria Matilde • couple • mx
7
bien pero no excelente
Pros:

ubicación

Cons:

los filos de la base de cama , son de concreto y sobresalen del colchon. promueve golpes.

2026-01-10 • via Nuitee
H
Hector • family_with_children • us
8
2026-01-09 • via Nuitee
L
Leendert • family_with_children • nl
8
Pros:

De mooie uitstraling van het hotel en de centrale ligging in Playa del carmen

Cons:

Naast het hotel zit een nachtclub die op 4 avonden open is. De bas trilt door de kamer heen. Als je uiteindelijk slaapt gaat het prima

2026-01-08 • via Nuitee
G
Gasten • family_with_children • be
10
Gezellig hotel, pal in het centrum
Pros:

Heel gezellig hotel, kleurrijke binnenplaats en kamers. Mooie voorzieningen ook! Een van de beste hotels waar we tijdens onze reis door Mexico verbleven.

Cons:

Niets

2026-01-07 • via Nuitee
M
Maria Carmen • family_with_children • nl
4
2026-01-07 • via Nuitee
C
Cindy • couple • us
6
2026-01-05 • via Nuitee
G
Gideon • couple • il
1
Bad news, don’t go near the place!
Pros:

Just a disgusting awful and ugly place. No service at all only the location is great but there are 10 or more options to stay within 200 meters .We switched after one night to hotel nearby , rated at same level by you, totally different! No elevator, dinky pool… warn people to stay away!

Cons:

Everything but like location

2026-01-05 • via Nuitee
M
Monica • solo_traveller • us
2
2026-01-04 • via Nuitee
G
gilberto rene • family_with_children • mx
4
Cons:

No puedes descansar, el ruido de la música es insoportable, la vibración de las discotecas es imposible descansar.

2026-01-04 • via Nuitee
M
Maiori • couple • uy
4
De mediocre para abajo
Pros:

Tengo que pensar demasiado para encontrar algo positivo del hotel. Lo único a resaltar es el desayuno, correcto, pero era en otro hotel.

Cons:

Pésima atención. Solicitamos papel y nos dijeron que usáramos el del baño del lobby. El check out era a las 12 y a esa misma hora nos apagaron la luz de la habitación. No te sientes cómodo ni bien recibido. Las fotos están retocadas y muestran espacios que no existen.

2025-12-31 • via Nuitee
A
Andy • solo_traveller • us
5
2025-12-28 • via Nuitee