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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Kid meals
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Outdoor furniture
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Television in common areas
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Stay in York
Convenient Location: Nestled in a serene residential area, Hedley House Hotel & Apartments offers proximity to York Minster and the city center, making it a perfect base for exploring.
Relaxation and Pampering: Unwind in the 6-person hot tub or indulge in beauty treatments on-site, ensuring a rejuvenating stay.
Homely Comforts: With rooms featuring large flat-screen TVs and a blend of Victorian charm with modern amenities, enjoy a cozy retreat during your visit.
Book now for a delightful stay at Hedley House Hotel & Apartments, where comfort and convenience await you.
Please note that there are 3 steps leading up to the property. There is a ramp for wheelchair users.
There is no elevator in the property, but there are 4 rooms located on the ground floor should guests require them. Subject to availability by prior request.
Please note there is no charge for guests bringing their own babycots. Please specify at time of booking if this is applicable.
Please note that dinner is a 2-course option. Additional courses can be added at the property.
Please note that access to the spa bath is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £15 per person per night when using an available cot.
Children from 12 years old to 16 years old stay for £35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is needed) and costs GBP 15.80 per day.
Location
Guest Reviews
Friendly staff and well located with parking
Absolutely excellent stay at Hedley. Perfect location, driving in from A19 meant we didn't have to navigate the city traffic. It was only a 10 minute walk to the city walls with a flat, well lit, safe roadside path both day & night.
Accommodation was as warm & friendly as staff, really family-owned vibe. Beautiful original features in building with a home-from-home feel. We stayed in room 25 on the second floor. Lots of stairs but totally worth it for the newly refurbished, spacious room. Very quiet, facing the back of property and large outdoor sitting area ideal for summer.
The bed was huge (two singles together but very comfy with a third single bed in corner.) Nicely decorated room. New bathroom with huge walk-in shower up a few steps which felt more like a suite than room, just missing a sofa or table & chairs!
Relaxing night, brilliant visit, great price, will definitely be back!
Our only minor criticism would be breakfast. Compared to chain hotels, it was more pricey without as much choice or value. I was hung-over, so only wanted a bacon butty whilst my partner went for full English. But the price options were either light breakfast or full English so I couldn't downgrade & didn't get the benefit of the cereals, fruit, yogurt and toast offered alongside my butty on the 'light choice'.
However, it was home cooked, served with friendly and attentive staff and the excellent service made up for price. If you like a big breakfast, its totally worth the cost and quality not quantity. Food is quite pricey in York so probably on par elsewhere.
Staff were very friendly. Hottub was lovely. Bed was super comfy
Additional charge to use hottub. No conditioner in bathroom. Got cold in the room at night.
Clean, had everything needed in good location to the city Center
The hot tub is only available at specific times so pls ahead before your stay if you want to use it!
Lovely breakfast . Fruit , muesli , yoghurt and good light breakfast. Comfortable bed and stylish bathroom on the second floor. No lift but help offered with luggage.
Chilly bathroom .
Location, staff, massive bed, bath
Cobwebs
I loved the view from our room! The staff were so friendly and we had such an amazing time 🥰
All the stairs that we had to walk up, but that’s not a bad thing I’m just unfit
Onsite parking ( at a fee)
Close to city .. could walk to centre
Quiet location
Very cramped bedroom.. just about enough room to move around the bed
Lovely Room lovely Staff Nice Welcome
Lack of parking
The location was perfect. Parking was fantastic. Staff were great.
The beds and pillows were a little uncomfortable and the shower varied its temperature alot during my shower.
The floor in the bathroom was very cold.
die Lage war super
Das Frühstück, welches wir dazu gebucht hatten, war eine Katastrophe! Keinerlei Proteine im Frühstücksbuffet und für jegliches Extra hätte man zahlen müssen. So auch für das English Breakfast. Als Sportlerin bin ich mir über die Effekte eines ausgewogenen Frühstücks sehr bewusst und finde es wirklich mehr als schade, dass es bei diesem Buffet weder Eier, noch Joghurt, noch Käse gab. Das passt nicht zum Image der Unterkunft und ich habe Besseres erwartet!
The staff was amazing
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