MIMARU Tokyo Station East

Hotels
8.9 (691 reviews)
Chuo-ku Hatchobori 1-12-8 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good amenities
Cons:
Uncomfortable beds
Room size issues
WiFi reliability

Categories

Cleanliness
8.29
Rooms were mostly clean, but some mentioned carpets looking old and dirty.
Service
9.26
Staff were described as friendly and helpful in multiple reviews.
Location
9.8
Unbeatable location, close to metro stations and convenience shops.
Room Quality
8.25
Rooms were spacious but some reviews mentioned issues with air conditioning and small sizes.
Amenities
8.78
Amenities like kitchen and laundry facilities were well-received.
Value for Money
8.74
Great value considering location and amenities available.
Food and Beverage
8.79
Proximity to convenience stores for food options was highlighted.
Overall Experience
9.26
Overall positive experiences with only minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:48

Property Description

Prime Location in Chuo Ward, Tokyo

Spacious and Comfortable Rooms
Experience the comfort of air-conditioned rooms with a private bathroom and free WiFi. Relax in the cozy seating area and enjoy the convenience of provided bed linen and towels.

Nearby Attractions
Explore Tokyo's landmarks with ease as popular monuments like War Disaster Memorial Service Monument and Edo Bay Opening Port Monument are just a short distance away. Perfect for sightseeing enthusiasts!

Book your stay at MIMARU Tokyo STATION EAST for a memorable Tokyo experience.

Important information:

The front desk is open from 07:00-22:00.

Please make sure to inform the hotel in advance if you plan to arrive after 22:00.

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 691 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
P
Paulina family_with_children pl
10
Pros:

Wszystko super

2026-02-27 via Nuitee
K
Kasira family_with_children th
10
2026-02-25 via Nuitee
J
Jenny family_with_children us
10
It was great and I would love to come back.
Pros:

Very close to all the areas while you have some not so busy times away from the hustle and bustle. It is very convenient for late night snack and early morning rush. 7eleven is down the building. Next block to the right is family mart and corner to the left is lawson. There are restaurants and cafes around the area.

2026-02-23 via Nuitee
S
Sevin family_with_children be
8
Pros:

Super espace avec deux chambres top pour les enfants. Accès à Landry avec machine et sèche linge hyper pratique et bonne situation

Cons:

Literie un peu dure et odeur dans l’appart un peu désagréable mais il y a des sprays.

2026-02-22 via Nuitee
J
Janice family_with_children us
8
Pros:

i liked that it had kitchen facilities inside the room. very comprehensive.

Cons:

it was great, but not a lot of room to open up any suitcases. definitely tokyo sized amenities.

2026-02-22 via Nuitee
C
Constantin family_with_children ro
10
O primă impresie frumoasă despre Tokio
Pros:

Curățenie zilnică în cameră, schimbat prosoape. La 2-3 zile, schimbat așternuturi. Suficient spațiu pentru toată trupa. Suficient de bine conectată pentru a vizita tot ce e mai important în Tokio (+ Disney), dar departe de balamucul din zonele intens turistice; am mers pe jos la gara centrală cu tot cu valize, pentru trenul de mare viteză.

2026-02-22 via Nuitee
K
Kanokporn family_with_children th
9
Pros:

Location and facility

2026-02-22 via Nuitee
S
Seo extended_group kr
8
2026-02-14 via Nuitee
D
dianna family_with_children au
7
Nice hotel
Pros:

Pretty clean and enough space for our small family. Good laundry facilities. The bed was rock hard but they can provide a comfort layer if you ask - it made the bed very comfortable (just don't forget to ask as soon as you arrive).

Cons:

Location was not near key attractions / destinations. We could jump on the metro to get where we needed to go but if you have limited time and want fast and easy access - pick another area of Tokyo. Trade off was that it was very quiet - no noise at night and peaceful streets.

2026-02-12 via Nuitee
聖惟 family_with_children tw
10
2026-02-12 via Nuitee
C
Caris family_with_children au
10
2026-02-11 via Nuitee
W
Willy Suwandi family_with_children id
10
2026-02-09 via Nuitee
W
Willy Suwandi family_with_children id
10
2026-02-09 via Nuitee
F
Frances family_with_children au
7
Enjoyable with everything you need
Pros:

The apartment are really comfortable with everything you need

Cons:

It’s more like a business district but to be fair everything in Tokyo is a train ride

2026-02-08 via Nuitee
J
Juthamas extended_group th
10
2026-02-08 via Nuitee
M
Maria extended_group au
9
Comfortable and convenient with helpful staff
Pros:

Size of room suited our needs. Location was convenient and pleasant

2026-01-31 via Nuitee
M
Martin solo_traveller au
8
2026-01-28 via Nuitee
A
Amer extended_group ae
9
Lovely staff and a great hotel to stay in overall
Pros:

Clean and has a kitchen with a fridge, very helpful for travelers with kids.

7-eleven is within the hotel building though on the main street.

Very close to Tokyo Station

There are multiple amenities available free of charge once you check in including the usage of some electronics like Apple TV (though it is an older model)

Cons:

There are only 2 elevators, which is not the worst problem to have. Most of the times you won’t need to wait for a long time.

2026-01-26 via Nuitee
R
Rohain family_with_children au
9
2026-01-25 via Nuitee
C
Craig family_with_children au
9
Great Hotel
Pros:

Close to train and not too busy, but plenty of restaurants near by. 7-11 downtown stairs was a win

2026-01-25 via Nuitee