Best Western Plus Carriage Inn

Hotels
Best Western Plus
8.2 (1744 reviews)
5525 Sepulveda Boulevard , Sherman Oaks , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Convenient location
Cons:
Noisy
Parking fees
Breakfast not as promised

Categories

Cleanliness
8.34
The property is noted as clean overall, but some rooms had issues such as dirty carpets.
Service
8.81
Staff was noted to be helpful and friendly, with prompt service for requests.
Location
8.85
Convenient location near restaurants and easy access to the freeway.
Room Quality
8.3
Rooms are generally well-maintained, but issues with amenities such as missing microwaves and noisy conditions were reported.
Amenities
7.83
Amenities like the hot tub not working properly and parking fees were mentioned negatively.
Value for Money
8.29
Value felt good, but issues like extra parking fees were seen as unfair.
Food and Beverage
6.84
Breakfast not provided as expected; only an off-site option available.
Overall Experience
8.31
Overall stay was positive despite some specific issues, with many expressing would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:25

Property Description

Modern Amenities and Features

The Best Western Plus Carriage Inn in Sherman Oaks, California, offers a range of modern amenities for a comfortable stay. From a well-equipped fitness center to a refreshing outdoor swimming pool, guests can relax and unwind during their visit.

Convenient Location

Situated just minutes away from popular attractions like Universal Studios and beautiful beaches, this hotel provides easy access to the best of Sherman Oaks. With discount theme park ticket sales available on-site, guests can make the most of their trip without any hassle.

Pet-Friendly and Nearby Attractions

Not only does the Best Western Plus Carriage Inn welcome pets, but it is also conveniently located near Hollywood, the Getty Center, and Six Flags Magic Mountain amusement park. Explore the vibrant surroundings and make unforgettable memories during your stay.

Book your stay at the Best Western Plus Carriage Inn now and experience comfort, convenience, and great hospitality!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that the parking lot will be undergoing renovations from August 21st to August 23rd. During this period, off-site parking options will be made available for your convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.2
Based on 1744 reviews
Cleanliness: 8.34
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.31
B
Brian couple us
8
2026-03-06 via Nuitee
M
Maged family_with_children eg
9
Pros:

Attending wedding

2026-03-05 via Nuitee
I
ivan family_with_children us
10
2026-03-04 via Nuitee
M
Michał family_with_children pl
9
2026-03-03 via Nuitee
Z
Zane solo_traveller us
1
NEVER AGAIN.
Pros:

It didn't smell bad and I didn't see any bugs.

Cons:

First of all, overcharged me with several frivolous nondisclosed add-ons. Secondly, someone broke in my room in the middle of the night and stole items from me. Not only this but whoever broke in thought it would be funny to cut off some of my hair when I was sleeping. There is literally a camera directly outside of the room I stayed in so I thought that I could at least call the front desk and have them check the camera. The front desk said they would check the camera and never heard anything whatsoever. How is it possible for someone to steal something directly from someone and cut some of their f****** hair off while they're sleeping and not see anything on camera?! Or was it someone they knew so they didn't want to say anything? Shady, dirty, overpriced. Also, my shower had nothing but ice cold water and none of it would come out of the shower, only the bottom part of the tub so on top of ALL this I couldn't even take a shower! Unacceptable. DO NOT RENT HERE!

2026-03-03 via Nuitee
A
Alfred family_with_children us
10
Pros:

clean and comfortable

2026-03-02 via Nuitee
J
Julio couple us
10
Pros:

Property is nice and clean rooms are nice for the price you can’t beat it and the dennys down stairs is so convenient

2026-03-02 via Nuitee
B
Brian couple us
8
2026-03-01 via Nuitee
J
Jacquelinne family_with_children us
8
2026-02-28 via Nuitee
真美 solo_traveller jp
7
2026-02-28 via Nuitee
A
Angelica couple us
10
2026-02-27 via Nuitee
C
Chris family_with_children us
8
Pros:

room and grounds were clean and everything was in good working order. friendly staff.

Cons:

near busy intersection and windows / door didn't block much outside noise. had to pay extra for parking. fridge but no microwave in room.

2026-02-27 via Nuitee
M
Manuel couple us
5
2026-02-25 via Nuitee
J
John family_with_children us
10
Pros:

Very clean and comfortable room. Had a refrigerator and coffee maker. Very comfortable bed with plenty of pillows. They accommodated my need to extend my stay for a couple hours after checkout. The only issue was the ice machine was down by our room but they had two other ice machines.

2026-02-25 via Nuitee
S
Sarah family_with_children us
8
Pros:

The hot water was amazing. I was able to take a relaxing bath. The bed was very comfortable.

Cons:

The bathroom door is too close to the toilet so to shut it was annoying.

2026-02-23 via Nuitee
M
Melanie family_with_children us
9
It was a comfortable stay, close to the event I attended & accessible to stores we shop frequently.
Pros:

Convenient

Cons:

Microwave in the room

2026-02-23 via Nuitee
D
Delmi solo_traveller us
10
2026-02-23 via Nuitee
R
Ricardo family_with_children mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-02-14 via Nuitee
A
Anthony couple us
10
Pros:

Good price

Cons:

Nothing

2026-02-14 via Nuitee
R
Rena couple us
9
Efficient!
Pros:

Near my kids

Cons:

Motel feel

2026-02-13 via Nuitee