Hotel Metropolitan Tokyo Ikebukuro

Hotels
•
JR-EAST HOTELS
8.8 (3644 reviews)
Toshima-ku, Nishi-Ikebukuro 1-6-1 , Tokyo , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Outstanding breakfast
Cons:
Small room size
Issues with cleanliness of carpet

Categories

Cleanliness
8.46
Several comments regarding cleanliness were noted, though there was a mention of carpet not being clean.
Service
9.23
Excellent and professional services by the staff were highlighted.
Location
9.27
The location was praised multiple times for its convenience and proximity to transport.
Room Quality
8.22
Rooms were noted as small and some issues with pillows were mentioned.
Amenities
8.75
Amenities were generally good, although there was a mention of discomfort related to window operation.
Value for Money
8.71
Cost-effective value in relation to location and service quality.
Food and Beverage
9.06
Breakfast received positive remarks for its quality and variety.
Overall Experience
8.73
Overall, guests enjoyed their stay with various praises and slight criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:46

Property Description

Panoramic City Views
Enjoy stunning city views from the air-conditioned rooms at Hotel Metropolitan Ikebukuro, providing a picturesque backdrop to your stay.

Diverse Dining Options
Indulge in a culinary journey with 6 restaurants offering Japanese, Chinese, and European cuisines. The Est Italian Restaurant and Ovest Bar on the 25th floor provide not only delicious meals but also breathtaking city vistas.

Relaxation and Wellness
Unwind in the spa bath, take a dip in the 2-lane indoor pool, or stay active at the fitness centre. Complete your relaxation with a visit to the aesthetic salon for a pampering session.

Book your stay at Hotel Metropolitan Tokyo Ikebukuro now to experience luxury, comfort, and convenience in the heart of Tokyo.

Important information:

- Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

- The property offers early check-in before 15:00 at a fee depending on availability. If you wish to check in before 15:00, please indicate your request at time of booking.

- Guests can request a smoking room, using the special requests box at time of booking. However, it is subject to availability and cannot be guaranteed.


Please note that children under 16 years old, guests with a tattoo and pregnant woman are not permitted to use the fitness room and swimming pool. Both facilities are available at an extra fee, and closed every Tuesday. Opening hours of the facilities are as follows:
Weekdays: 06:00-23:00
Saturdays: 08:00- 22:00
Sundays and holidays: 08:00-20:00
*The fitness room is closed from 30/12 to 03/01 every year.


Narita Airport is located 37 mi from central Tokyo, and there are 4 main transport options into the city.
1) The JR Narita Express Train goes to major stations including Tokyo, Shinagawa, Shibuya, and Shinjuku. Travel time is approximately 1 hour. It is available every 30 minutes until approximately 21:30.

2) The Keisei Skyliner Train offers nonstop service to Nippori and Ueno Train Stations in about 40 minutes.

3) The Airport Limousine Bus offers transport to a variety of major hotels and train stations throughout Tokyo, most of which are within a 2-hour bus ride away. Tokyo City Air Terminal (next to Suitengu Subway Station) is about a 1-hour ride and Tokyo Station is a 75-minute ride away. Please ask the desk staff if the Limousine Bus stops at your hotel or a hotel nearby.

4) The Keisei Access Express Train offers access to all stops on the Asakusa Subway Line, as well as Shinbashi and Shinagawa Stations, with a final stop at Haneda Airport.

Children aged 1–5 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 1–3 years.

Children aged 4–5 years can stay free of charge but incur a breakfast charge when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Fitness center is closed from 2027-01-03 until 2026-12-30

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.8
Based on 3644 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.06
Overall Experience: 8.73
J
Jeongmin • couple • kr
10
2026-03-29 • via Nuitee
T
Thibault • family_with_children • fr
10
Emplacement et Personnel au top
Pros:

Lit confort
Personnel au top
Équipements très complets (pyjama, skin care, rasoir etc etc)

Cons:

RAS

2026-03-28 • via Nuitee
M
Manuel • couple • pt
9
2026-03-28 • via Nuitee
M
MingLing • extended_group • tw
8
2026-03-27 • via Nuitee
D
David • couple • au
9
2026-03-27 • via Nuitee
N
Namba • family_with_children • us
8
2026-03-27 • via Nuitee
D
Dagmar • couple • de
10
2026-03-26 • via Nuitee
C
Chettha • couple • th
7
2026-03-26 • via Nuitee
Y
YONG HAN • couple • tw
10
Pros:

服務

Cons:

房間空間較小

2026-03-26 • via Nuitee
N
Nicole • couple • nz
8
2026-03-26 • via Nuitee
S
serena • couple • nl
10
Saved my life (literally)
Pros:

Wij...moeder en dochter B van Veen en S Pasterkamp verbleven in dit hotel van 27-1 tot en met 1-2.
Het hotel was zeer aangenaam en veel luxer dan verwacht.
Het personeel was uitmuntend. Extreem vriendelijk en behulpzaam.
Door een allergische reactie raakte mijn moeder in een shock, een levensbedreigende situatie.
Zij zat in de taxi naar het hotel waarop de taxichauffeur het niet vertrouwde en haar naar het ziekenhuis wou brengen. Dat wou mijn moeder nog niet...ze wist niet hoe ernstig het was.
De desbetreffende taxichauffeur heeft toen het steeds slechter ging onderweg het hotel gebeld en het personeel gevraagd een ambulance te sturen.
Eenmaal in de kamer gekomen met rolstoel die klaarstond kon zij keurig afgeschermd de ambulance in.
Als het personeel en de chauffeur (helaas telefoonnummer niet meer bekend wellicht bij Hotelreceptie) niet zo adequaat hadden gereageerd dan was mijn moeder er niet meer geweest.
Ontzettend ontzettend bedankt voor deze onvergetelijke ervaring.
Jullie zitten voor altijd in ons hart.

Cons:

Alles was perfect

2026-03-25 • via Nuitee
Y
Yew Soon Winston • solo_traveller • sg
7
2026-03-25 • via Nuitee
S
Sylvia • extended_group • sg
9
2026-03-25 • via Nuitee
Y
Yew Soon Winston • solo_traveller • sg
7
2026-03-25 • via Nuitee
S
Sitakarl • solo_traveller • th
8
2026-03-24 • via Nuitee
S
Sitakarl • solo_traveller • th
8
2026-03-24 • via Nuitee
T
tsugumi • couple • jp
9
2026-03-24 • via Nuitee
A
Andra • family_with_children • ro
10
2026-03-24 • via Nuitee
秉峰 • family_with_children • tw
10
2026-03-23 • via Nuitee
J
Junko • couple • jp
6
交通の便の良い観光拠点
Pros:

客室は十分な広さで清潔感がありました。

Cons:

設備がやや古いか？朝食はビュッフェでしたがちょっと内容がさみしかったです

2026-03-21 • via Nuitee