Grand Kuta Hotel and Residence

Hotels
7.1 (158 reviews)
Jalan Dewi Sri No.8 , Legian , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Cleanliness issues
Amenities not as advertised

Categories

Cleanliness
5.31
Reported issues with room floorboards and pool cleanliness.
Service
8.78
The staff were very welcoming and friendly.
Location
9.32
Great location.
Room Quality
6.27
Notable concerns about room safety with visible nails.
Amenities
6.3
No swim up bar as stated, and limited dining options.
Value for Money
8.26
Great value considering the location.
Food and Beverage
5.31
Breakfast was not fresh and buffet was always cold.
Overall Experience
7.28
Overall satisfactory experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:36

Property Description

Luxurious Outdoor Pools
Grand Kuta Hotel and Residences offers a luxurious experience with 3 outdoor pools, perfect for relaxing under the sun with a refreshing swim. The spacious rooms with free Wi-Fi provide a comfortable retreat after a day of exploring the vibrant surroundings.

Convenient Location
Centrally located in a tranquil area in Kuta, the hotel is just a short walk from Double Six Beach and close to various amenities such as cash machines, mini markets, and food vendors. With easy access to Carrefour Shopping Centre and Legian's entertainment spots, guests can immerse themselves in the lively atmosphere of the area.

Family-Friendly Amenities
Ideal for families, the hotel features a children's playground and attentive staff at the 24-hour front desk. The well-decorated rooms with pool views and a flat-screen TV ensure a pleasant stay for both adults and children alike.

Book your stay at Grand Kuta Hotel and Residences for a memorable and relaxing experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for Rp 100,000 per person per night when using an existing bed.
    Children from 11 years old to 12 years old stay for Rp 150,000 per person per night when using an existing bed.
    People 13 years old and over stay for Rp 850,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 158 reviews
Cleanliness: 5.31
Service: 8.78
Location: 9.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 8.26
Food and Beverage: 5.31
Overall Experience: 7.28
J
Joffa1965 • family_with_children • au
9
It was, except for breakfast couldn't order to room
Pros:

Staff

Cons:

couldn't order breakfast to the room

2025-12-14 • via Nuitee
K
Karin • solo_traveller • au
6
Great location and price
Pros:

Great value

Cons:

No restaurant or room service, no bar

2025-12-04 • via Nuitee
E
Elke • family_with_children • au
8
Pros:

Location and pool

Cons:

Breakfast

2025-10-18 • via Nuitee
S
Scott • family_with_children • au
5
Pros:

The staff were very welcoming and friendly 😊

Cons:

The buffet breakfast was always cold would not recommend paying the extra money for breakfast

2025-09-28 • via Nuitee
W
Wim • couple • nl
8
2025-09-19 • via Nuitee
R
Rene • family_with_children • nl
5
2025-08-22 • via Nuitee
B
Bown • extended_group • au
4
Would not recommend
Pros:

Location

Cons:

Breakfast did not look fresh or enjoyable.
No swim up bar which is stated under facilities.
Pool was green.
Floor boards in room moved and had visible nails that could be stepped on.

2025-07-27 • via Nuitee
D
Dom • family_with_children • nz
7
Great
Pros:

Did not have breakfast.

2025-07-04 • via Nuitee
K
Kim • family with young children • au
4
Disappointing
Pros:

We had a ground floor, 3 bed suite and were able to access the pool area from our suite. Liked the 24hr conceirge

Cons:

No Balinese atmosphere, the pools could do with a central island or more trees or anything. Only breakfast at restaurant. Insufficient clothes airers, paid an extra 150 AUD for a dirty sheet on leaving which is unbelievable excessive. Struggled to get enough toilet paper which has to be cheapest brand available. Didn't clean rooms very often compared to other venues. Location was okay.

2025-05-20 • via Nuitee
D
David • partner
4
Pros:

Booked a balcony suite and could not get chairs to use on balcony. No swim up bar as advertised. When in the pool had to go to reception for drinks. Only 1 lift was working out of 3. The spa and massage salon was closed for renovations was not advised of this before staying at hotel. One of the pools was closed. Overall not a great experience

2025-04-23 • via Nuitee
C
Clare
6
Pros:

In a really quiet area so taxi everywhere. The rules and fines for everything inside the accommodation when it’s not really up to date. Definitely wouldn’t rate as 4*

2025-03-04 • via Nuitee
R
Razif
8
Junior suite
Pros:

Highly recommended only for the single room .Took the junior suite 2 bedroom but was surprised because they still use the old furniture.

2024-11-13 • via Nuitee
E
Elke • family with young children • au
9
Superb
Pros:

The location close to everywhere special when i am looking to explore indonesian restaurant easy access too not very tourist place which is i like it , safe and the staff very friendly and helpfull.

Cons:

NA

2024-10-10 • via Nuitee
D
Deborah
10
Comfortable hotel with expansive pool
Pros:

Beautiful, expansive pool. Happy friendly staff. Ample sized room. A super location for decor shops and tableware. The western breakfast perhaps could offer more choice. When I asked, yoghurt was provided especially for me. Management were also highly knowledgeable regards onward travel to the north.

2024-10-09 • via Nuitee
R
Rene • family with young children • nl
8
Very good
2024-09-15 • via Nuitee
R
Robert John • family_with_children
8
Pros:

The property is very clean but a little tatty in some areas. Staff are excellent, breakfast is mainly Indonesian but very nice, for people who do not like chicken ,rice and vegetables there is cereals, toast, fruit, croissants and cakes also blamange. Would i stay here again. Most definitely.

2024-08-13 • via Nuitee
V
Vikram • family with young children • au
1
Very bad experience in this hotel. My another family came from the another country.so I requested near by rooms , but th
Pros:

Worst property ever I had in the Bali

Cons:

Nothing all rubbish

2024-06-19 • via Nuitee
M
Matt • family with young children • au
3
Poor
Cons:

Kitchen was not open and only able to provide minimal options. Swimming pool could not be used at certain times of the day as the hotel does children's swimming lessons and the area is to crowded to use

2024-03-17 • via Nuitee
C
Christopher • family with young children • gb
3
Great room, bad food
Pros:

Quiet. Spacious room.

Cons:

The food is terrible and definitely not worth it especially breakfast. The staff didn't speak much English which made communication frustrating and slow.

2024-03-11 • via Nuitee
K
Ku • family with young children • my
7
Good
2024-03-10 • via Nuitee