The Lubo - self check-in

Hotels
8.2 (2274 reviews)
Roessligasse 2/4 , Luzern , ch

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Children allowed

Facilities

Non-smoking rooms
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
First aid kit available
Contactless check-in/check-out
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Comfortable bed
Cons:
Cleanliness issues
Inconvenience with key cards

Categories

Cleanliness
7.45
Some cleanliness issues mentioned, such as dust in certain areas.
Service
8.95
Positive remarks on service responsiveness to issues.
Location
8.95
Multiple reviews praised the great location.
Room Quality
7.95
Generally positive sentiments about room comfort and spaciousness.
Amenities
7.95
Good laundry facilities and kitchen, but missing some items like a coffee machine.
Value for Money
7.95
Fair pricing for facilities and services offered.
Food and Beverage
7.95
Descriptions of available restaurant facilities.
Overall Experience
8.45
General positive remarks on the stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:33

Property Description

Central Location and Convenience
Located in the heart of Lucerne's old town, The Lubo - self check-in offers easy access to key attractions and transportation hubs. Just steps away from Lake Lucerne, the Chapel Bridge, and the main station, guests can enjoy the city's beauty at their doorstep.

Modern Amenities
Experience comfort and convenience in our fully automated boutique hotel. Enjoy free WiFi, flat-screen TVs, and box-spring beds in our spacious units. With a mobile key for flexible room access, we prioritize your ease and security during your stay.

Nearby Cultural Landmarks
Immerse yourself in Lucerne's rich culture with the KKL Culture and Convention Centre and the iconic Lion Monument within walking distance. Explore the city's heritage while enjoying a seamless stay at The Lubo - self check-in.

Book now for a memorable stay at The Lubo - self check-in and discover the charm of Lucerne's old town.

Important information:

You will get a PIN code to receive your room key card and to access the hotel.

Please note further that the property is located in a car-free zone. Guests can access the hotel on the day of arrival and departure to drop off and pick up the luggage. Car parks Altstadt and Kesselturm can be found 1640 feet from the property.

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2274 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
C
Christine • couple • nz
8
Pros:

Our studio 'attic' room on the 6th floor was very comfortable and spacious, nicely furnished. The windows opened, and there were interesting views across rooftops. The self check in was easy to follow, and we mastered the We-wash app fir the washing machine. The Rokka Cafe staff were helpful, and their noodle dishes yummy and value for money. We recommend The Lubo.

Cons:

The sixth floor had no lift access but a sizeable staircase with heavy bags. The information on access should be clearer as unlikely small lift would take a wheel chair. The hallways are also quite narrow with steps here and there. Thanks.

2026-05-02 • via Nuitee
E
Emad Hey • couple • ie
6
Great room but staff interactions in person is rude
Pros:

The room was great overall. It had everything needed for cooking, comfortable bed, high quality TV that can be used both from the couch and bed. It also had a chromecast which was handy. The room was spacious. The location was good. After check-out, we were able to leave our luggage in storage room which was helpful. The staff were responsive and polite through messages on booking.com. The check-in and check out process was smooth.

Cons:

5 minutes before check-out time (11 am), staff memeber knocked our door and then opened the door half way without asking for a permission as a reminder to us to check out at 11. We've never experienced this before and found it extremely rude and inappropriate. This incident changed our experience and left a bad taste as we left.
We met 1-2 staff and they barely said hi which to us is considered rude and unwelcoming.
We went to the restaurant and bar and immediately we were told the restaurant is closed even though half of the place was full of people and all doors were open. We understand that they were about to close but the way they communicated, was somewhat rude and again unwelcoming.
We had to deduct the ratings due to these negative interactions.

2026-05-02 • via Nuitee
S
Sernadilla • couple • ro
10
2026-04-30 • via Nuitee
S
Sandra • family_with_children • ch
10
Pros:

Sehr zentral gute lange.
Auch rin schönes Zimmer.

Cons:

Badezimmer hätte sauberer sein können
Zimmer war okay.

2026-04-29 • via Nuitee
M
MANSOOR • solo_traveller • gb
7
Pros:

Good location,Good facilities.

Cons:

No lift.
Steep stairs,difficult with luggage.
Noise at times,especially weekend nights.

2026-04-29 • via Nuitee
M
Monika • couple • pl
9
2026-04-27 • via Nuitee
L
Lalita • couple • th
2
I hated the floor I tripped too the colour choice is horrible One can get giddy
Pros:

Didnt like any

2026-04-26 • via Nuitee
R
Rochette • solo_traveller • us
8
Pros:

Location and clean rooms.

Cons:

Self check in did not work. Had to wait for manager to manually check us in.

2026-04-25 • via Nuitee
A
Afzali • couple • gb
10
Thanks
Pros:

Amazing place I was enjoying everything.

Cons:

Pillows is very low

2026-04-25 • via Nuitee
A
Alexander • solo_traveller • ch
8
2026-04-24 • via Nuitee
C
Cheryl • solo_traveller • gb
10
Good value for money, highly recommended
Pros:

Lovely room, had everything we needed for our stay and in a beautiful part of the town. Staff were very helpful and friendly

2026-04-24 • via Nuitee
A
Allison • couple • us
9
Unique comfort room with nice extras and good vibes.
Pros:

This was a great location overall. We loved the vibe of the building. We had a corner room (106) with lots of windows on the 1st floor (europe 1st) and there were quite a few steps. But worth the haul. Room was clean with lots of unique touches. Kitchenette was well-stocked and frig was big by hotel standards. Bathroom was nice and well-stocked but no outlet for blow-drying hair. Paid Laundry was nice (detergent included) but better communication/instructions would be nice for how the system works. Two washers and one dryer are labeled well so easy to reserve on the app. But other machine is washer/dryer combo and is not labeled. FYI, W3/T2 in app. No onsite staff per se but staff in attached cafe are helpful and provided extra towels when we needed them. Called the number for receptionist (not onsite) to ask a question and they were great. Housekeeping staff were responsive.

Cons:

No outlet in bathroom. Laundry a little confusing. Not a “dislike” but lack of onsite reception added a slight degree of difficulty.

2026-04-24 • via Nuitee
A
Ahmad Fuad bin • solo_traveller • my
9
Lubo 17-20Apr 2026
Pros:

Good location very convenient

Cons:

Apartment facilities not to my expectations

2026-04-24 • via Nuitee
B
Bassem • solo_traveller • fr
10
Pros:

Emplacement TOP

Cons:

Rien

2026-04-23 • via Nuitee
G
Georgios • solo_traveller • ch
8
2026-04-23 • via Nuitee
G
ghazaly • solo_traveller • my
7
Pros:

Easy self check in and the premises is at the altstadt of Lucerne. Coop supermarket is nearby should one wishes to buy food plus a Bachmann bakery is close to the premises.

Cons:

None

2026-04-22 • via Nuitee
Ελευθέριος • couple • gr
8
2026-04-22 • via Nuitee
S
Stav • couple • il
1
Cons:

The mattress was broken, and one part of it was really sunken in.
There was a piece of butter in the fridge — who knows how long it had been there.
Apparently, in Lucerne there is a free visitor card for tourists who stay here.
The hotel didn’t send it to us, even though it was supposed to be emailed. And when we contacted them to request the card, they refused.

2026-04-22 • via Nuitee
A
Andrea • couple • au
10
Would stay again, excellent location in old town.
Pros:

Location excellent, room was small, but very functional, with space well utilised.

2026-04-21 • via Nuitee
A
Adele • extended_group • au
10
Pros:

Great location
Great set up
And lovely cafe Rokka with its lovely staff 100%

2026-04-21 • via Nuitee