Iconic Hotel

Hotels
8.8 (554 reviews)
71, Jalan Icon City, Icon City , Bukit Mertajam , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Cigarette smoke smell
Limited food variety
Parking issues

Categories

Cleanliness
8.28
Mentioned as clean but noted issues with cigarette smoke smell.
Service
9.25
Staff is described as friendly and helpful.
Location
9.29
Convenient access to nearby attractions and amenities.
Room Quality
8.74
Rooms are clean, spacious, and comfortable.
Amenities
8.77
Facilities are complete but could improve with more offerings.
Value for Money
8.73
Generally good value, though some food pricing was criticized.
Food and Beverage
8.28
Food variety could improve, with some complaints about halal options.
Overall Experience
9.05
Overall positive stay with minor complaints impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:39

Property Description

Luxurious Accommodations
Featuring air-conditioned rooms with city views, flat-screen TVs, and modern bathrooms with free toiletries.

Convenient Location
Situated near popular attractions such as AEON Mall Bukit Mertajam and Penang Bird Park, with easy access to the airport.

Relaxing Amenities
Enjoy the outdoor swimming pool, in-house restaurant, fitness centre, and sauna for a truly indulgent stay.

Book your stay at Iconic Hotel in Penang now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that for bookings of 5 rooms or above, your credit card will be pre-authorized for the total room charges prior to your arrival.
Please note that an additional city tax applied per room, per night is not included (please see charges).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 3 years old and over stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 554 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
M
Masmira • couple • my
10
2026-02-14 • via Nuitee
C
Cuihua • extended_group • cn
10
2026-02-11 • via Nuitee
M
Muhd • couple • my
10
january to remember❤️
Pros:

thanks for make my family holiday is very meaningful, front desk team was superb also offer the slice of cakes for my father birthdays, the breakfast is very good,what a great hospitality from iconic!! i would love to coming back

Cons:

i hate say this, cause i dont feel any bad experience during my staying at iconic

2026-01-25 • via Nuitee
M
Muhammad Farid • couple • my
10
2026-01-24 • via Nuitee
K
Kok Yong • couple • my
7
2026-01-23 • via Nuitee
S
Sock Hoon • solo_traveller • my
10
On the whole, I did enjoyed my short stay at this hotel. But I regretted the stay was too short for me to explore the s
Pros:

It’s ideal location

Cons:

The lightings were a little dim in the room.

2026-01-19 • via Nuitee
C
Cy Kuan • couple • my
6
Pros:

Room, comfort, shower, bed comfort

2026-01-19 • via Nuitee
Y
Yean Jin • couple • my
8
2026-01-19 • via Nuitee
L
Lee • extended_group • my
6
2026-01-19 • via Nuitee
S
Shiara • extended_group • mv
10
It was a pleasure staying with you
Pros:

Quiet/ convenient/ easy

Cons:

Missing Laundry services

2026-01-18 • via Nuitee
K
Kok keong • solo_traveller • my
5
2026-01-16 • via Nuitee
A
Athira • couple • my
10
2026-01-07 • via Nuitee
A
Anand • couple • my
10
2026-01-06 • via Nuitee
A
ADAM • family_with_children • my
10
2026-01-05 • via Nuitee
F
Fatt jeng • couple • my
5
2026-01-05 • via Nuitee
R
Rajan • couple • my
9
2026-01-03 • via Nuitee
W
Wong • family_with_children • my
10
2026-01-02 • via Nuitee
M
Muhammad0110 • couple • my
10
2026-01-01 • via Nuitee
T
tengkuarina10 • NONE
10
Best stay !
Pros:

Very comfort stay at iconic hotel. The hotel was beautiful, the room was clean and fragrant. The distance to downtown took 20-30min just nice to me. Definitely will stay here again !

2025-12-31 • via Tripadvisor
N
Nurliyana • family_with_children • my
10
2025-12-31 • via Nuitee