Sura Hagia Sophia Hotel

Hotels
8.8 (7866 reviews)
Divanyolu Cd. Alemdar Mh. Ticarethane Sk. No:10 Sultanahmet , Istanbul , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Room inconsistencies

Categories

Cleanliness
7.94
Issues with noise and maintenance disturbed the stay, reflecting cleanliness concerns.
Service
9.41
Staff were consistently praised for their friendliness and service quality.
Location
9.45
Exceptional location near major tourist attractions, highly rated by guests.
Room Quality
8.4
Some guests reported room-related issues but overall, acceptable for a hotel of this rating.
Amenities
8.43
Standard amenities offered in line with expectations for a hotel of this category.
Value for Money
8.39
Comments suggest that some guests felt the price did not fully align with the experience.
Food and Beverage
9.44
Breakfast was praised for freshness and quality by multiple guests.
Overall Experience
8.91
Overall good experience, with notable exceptions affecting some guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:34

Property Description

Luxurious Ottoman-Style Architecture and Peaceful Botanic Garden
Sura Hagia Sophia Hotel, located in Sultanahmet, features traditional Ottoman-style architecture, an outdoor swimming pool, and a serene botanic garden with various flower species. Enjoy the tranquil ambiance and beautiful surroundings during your stay.

Comfortable and Well-Equipped Rooms
Experience a calm and quiet atmosphere in soundproof rooms equipped with modern amenities such as air conditioning, LCD TV, and a fully stocked minibar. The private bathrooms come with complimentary toiletries and slippers, ensuring a comfortable stay.

Gourmet Dining and Relaxation Options
Indulge in a rich buffet breakfast and savor Ottoman cuisine at Deraliye Restaurant. Unwind with a cup of coffee in the peaceful garden or at Khaldi Café. Pamper yourself at the spa facilities with Turkish bath and massage sessions, or stay active at the fully-equipped fitness center.

Experience luxury and relaxation at Sura Hagia Sophia Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are kindly requested to show the credit card used for reservation upon check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Nov 1, 2025 until Thu, May 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 7866 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
Z
Zhansaya couple kz
10
Отличный отель с удобным расположением и высоким уровнем сервиса. Обязательно вернёмся ещё!
Pros:

Очень понравился отель! Прекрасное расположение — в самом центре, рядом с основными достопримечательностями. Номера чистые, уютные и стильные. Персонал очень вежливый и всегда готов помочь. Завтраки вкусные и разнообразные. Атмосфера в отеле приятная и комфортная.

Cons:

Недостатков не заметили, всё было отлично.

2026-03-28 via Nuitee
M
Masato couple jp
10
Pros:

Thank you bell team mete

2026-03-28 via Nuitee
K
Konstantin family_with_children ru
9
Pros:

I want to thank Eren and Ugur for their care, smooth communication and support. Our stay was very good, we changed our room from rooftop to more cozy Aya Sofia suite. The location of the hotel was exceptional, breakfasts are good enough.

2026-03-28 via Nuitee
C
Chiema couple fr
10
Hotel kitchen chef Orhan thank you for breakfast
Pros:

Aynura and Bayram from guest relations and Eren reception very helpful and welcoming I really recommended this hotel also manager Ugur keles

2026-03-27 via Nuitee
S
Soayp solo_traveller ru
10
guest relation team perfect
Pros:

Aynura اند Bayram guest relation very satisfaied with all departments throughout my stay Eren reception very helpful was attentive and solution my problem

2026-03-27 via Nuitee
Z
ZAD couple gb
10
Thank you all staff especially Manager Ugur keles
Pros:

We were very satisfied with all department throughout our stay. The guest relations Anita and Bayram were attentive and solutions oriented in every matter making us feel truly valued. The reception Eren was friendly efficient and professional our breakfast prepared staf kitchen Orhan is also very kind him effort and hospitality

2026-03-27 via Nuitee
A
ana family_with_children es
10
Pros:

Ekrem and abdullah best duo bellboys

2026-03-27 via Nuitee
N
Nataliia family_with_children bg
10
2026-03-27 via Nuitee
A
Alessandro couple it
9
Guest relation and bellboy team are perfect
Pros:

La Aynura Guess relation and Bayram Eden reception Ekrem and Abdullah Bellvís team are very welcoming and hotel perfect

2026-03-27 via Nuitee
M
MARYANN family_with_children us
10
Everything is good the breakfast is OK only we're not aware that there is no Heater in the pool sinc
Pros:

I like everything except the pool does not have heater. They they should tell in the description that at this month does not have Heater so that The customer is not surprise the only thing I reserve that hotel is that there is swimming pool which does not have Heater.

Cons:

No Heater in the pool since it's March and should tell in the description that they have a that they have swimming pool without Heater so that the customer is aware and not to expect since it's a five star hotel.

2026-03-26 via Nuitee
M
Mansour extended_group be
1
2026-03-26 via Nuitee
A
Afshin solo_traveller at
10
Staff is good
Pros:

Aynura and Bayram from guest Relation Eren reception and Abdullah bellboy very helpful and attentive They speak English very well the Hotel very good staff and managers Hasan and Ugur

2026-03-26 via Nuitee
H
Halima couple gb
10
Clean fun great location and friendly stuff. Room was great too
Pros:

The location is fantastic right next to all the main attractions. The Staff Aynura, Eren, Samet bellboy and Abdullah bell boy were absolutely brilliant. They were so friendly and I will definitely recommend to everyone

Cons:

Nothing. Everything was fantastic

2026-03-26 via Nuitee
V
Viktoria couple hu
9
2026-03-26 via Nuitee
A
Aya couple us
1
Pros:

The breakfast only

Cons:

I am not sure where to start. I booked the penthouse according to the pictures and to have more space. However the room didn’t look like the pictures adding to that everything in that room is very old. The floors and cracked the curtains are damaged and the bathroom has a bad smell. The reception people don’t speak English well (which is interesting for a hotel in one of the most visited countries). We had a problem with our safe they sent someone after waiting for over 30 mins that doesn’t speak English at all did something that took couple minutes. I asked him before he left if it got fixed he spoke in Turkish which I didn’t understand and left. When I checked the safe still wasn’t working. When I called back explaining what happened the person on the reception was so rude. One day I left the room to go down for breakfast the housekeeper was there she’s from Africa. She asked me to remove the privacy sign because she wants to clean the room. I explained to her that I’m having breakfast and will be back put my stuff away and leave then she can clean. She gave me a very bad attitude and said no I can clean it now I said well I am not ready. She started complaining that she had to clean my room the day before a little later due to when I left the room (keep in mind I ask to get the room cleaned every two days and not everyday). After having breakfast I was going up with my husband and she was cleaning a room before ours and when she saw us she smacked the door shot in our faces extremely rude. I wouldn’t recommend this hotel to anyone. The only thing I would give one star is the breakfast it was pretty good and the Moroccan lady at the entrance was very friendly. Other than that no one was friendly at all or even helpful. Don’t waste your money you can find actually cheaper place for better experience and hosting.

2026-03-26 via Nuitee
R
ROBERTA couple it
6
2026-03-25 via Nuitee
B
Beat couple ch
7
2026-03-25 via Nuitee
B
Bora solo_traveller it
5
2026-03-24 via Nuitee
E
Esam couple sa
8
2026-03-24 via Nuitee
F
Fabijan extended_group ch
5
Special thx to Aynura for kind support..
2026-03-24 via Nuitee