Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Functional amenities
Comfortable rooms
Cons:
Occasional cleanliness issues
Room size may feel small for some

Categories

Cleanliness
8.36
Mixed reviews about cleanliness; there were issues with mold in the kettle.
Service
9.33
Guests consistently praised staff for their friendliness and helpfulness.
Location
9.37
The location is described as very convenient and close to transport links.
Room Quality
8.82
Generally positive comments about room comfort, with some remarks on room size.
Amenities
8.85
Amenities like washing machines received praise for convenience.
Value for Money
8.81
Guests find the offerings fair for the price, although some amenities could be improved.
Food and Beverage
8.86
Breakfast options were appreciated, particularly new offerings.
Overall Experience
8.83
Overall positive experiences shared by guests, with some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:53

Property Description

Convenient Location
Tokyu Stay Sapporo, open from April 2018, is ideally situated just minutes away from iconic landmarks such as Sapporo TV Tower and Sapporo Clock Tower. With attractions like Odori Park and Former Hokkaidō Government Office within walking distance, exploring the city is a breeze.

Modern Amenities
Enjoy the comfort of well-equipped rooms featuring free WiFi and flat-screen TVs. Each guest room also comes with a convenient microwave, ensuring a pleasant stay with added convenience.

Exceptional Service
Our dedicated staff at the 24-hour front desk are always ready to assist, making sure your needs are met promptly and efficiently.

Experience the best of Sapporo at Tokyu Stay Sapporo - book your stay now for a memorable visit.

Important information:

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)

Attention!!
Due to renovation work in the first-floor lobby, the restaurant will be closed from Tuesday, September 16, 2025, to Sunday, November 30, 2025. Breakfast service will be temporarily suspended during this period.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1800 per day.

Location

Guest Reviews

8.9
Based on 1704 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
坤侑 • couple • tw
10
2026-05-16 • via Nuitee
W
Wei Ting • couple • tw
10
2026-05-12 • via Nuitee
M
Masami • family_with_children • jp
8
駐車場以外は最高です！
Pros:

お部屋で洗濯が出来るのでとても良かったです。

Cons:

駐車場がすぐいっぱいになってしまって停めることができず、余計にお金がかかってしまった…

2026-05-12 • via Nuitee
A
Alamdin • extended_group • hk
8
位置優越
Pros:

位置很好，生日有心思的小禮物，早餐非常好，有主菜和其他食物任食

Cons:

沒地方把行李打開，最多只能打開一個，不然沒位置行走

2026-05-12 • via Nuitee
C
Cat • couple • kr
8
가성비와 비즈니스 호텔로는 매우 적합
Pros:

일단 가격이 너무 저렴하고 위치도 관광하기에 너무 좋습니다. 주차도 넓고 편하고 친절하셨습니다.

Cons:

다만 비즈니스 호텔이라 정말 잠과 짐보관의 용도 이외는 없습니다.

2026-05-11 • via Nuitee
H
Hao-Hsiu • solo_traveller • gb
10
Great
Pros:

Everything is good and the hotel located close to the centre.

Cons:

Double bedroom has a limited space and the wifi sometime is unstable

2026-05-09 • via Nuitee
J
Jens • couple • de
10
Sehr angenehmes Hotel mit tollem Personal!
Pros:

Sehr nettes, zuvorkommendes und ausgesprochen höfliches Personal. Die Lage ist zentral in Sapporo, in unmittelbarer Nähe zum Bahnhof. Die Zimmer sind sauber und komfortabel. Die Ausstattung mit einer Waschmaschine war für uns außerdem sehr hilfreich. Zudem gab es morgens ein exzellentes Frühstück!

2026-05-09 • via Nuitee
D
DANIEL • solo_traveller • fr
9
Trés bon rapport qualité-prix, excellent choix à Sapporo.
Pros:

Localisation, personnel, chambre, tout vraiment très bien.

Cons:

Seule petite critique, les trois plats proposés au petit déjeuner remplissent juste bien les 3 jours. Le petit buffet est sympa cependant.

2026-05-09 • via Nuitee
Q
QIHUA • solo_traveller • tw
10
2026-05-03 • via Nuitee
C
CHUN CHI • couple • tw
10
Pros:

飯店內就有洗脫烘衣機供客人使用，真的十分貼心

2026-05-03 • via Nuitee
千恵 • solo_traveller • jp
8
2026-05-02 • via Nuitee
S
Sussumu • couple • us
10
We had a wonderful stay in Sapporo, and Tokyu Stay Sapporo was just perfect.
Pros:

We had a wonderful stay in Sapporo, and Tokyu Stay Sapporo was just perfect. The hotel personnel were very kind, we loved the breakfast, the hotel location is great and the room was silent and very comfortable. So we would like to highly recommend you to have an experience at Tokyu Stay Sapporo!

Cons:

Actually the positives were so many that that we have no "didn't like" to mention.

2026-04-30 • via Nuitee
C
CHIH JUNG • couple • tw
9
2026-04-29 • via Nuitee
T
Tiger • couple • tw
10
2026-04-28 • via Nuitee
C
CHITOSE • couple • jp
8
良かったです！
Pros:

商店街の近くにあり便利。

Cons:

特になし

2026-04-23 • via Nuitee
璇 • family_with_children • tw
10
Pros:

交通很方便用走路就可以到黎小璐，
最重要的一點是有乾烘洗衣機及微波爐

2026-04-22 • via Nuitee
B
Binyang • couple • tw
10
2026-04-21 • via Nuitee
U
Uta • solo_traveller • jp
10
Pros:

ご飯がおいしくて飲み物のサービスも良かったです。お部屋も綺麗でした。下のラウンジを遅くまで使わせてもらって勉強していたら、スタッフさんが声をかけてくださって、環境を整えてくれてとても嬉しかったです。

2026-04-20 • via Nuitee
I
ITADANI • couple • jp
10
ありがとう。
Pros:

ロケーションも良いですが、設備がとても充実していると思います。
宿泊費に対してとてもお得感があります。
寝具の硬さが私にとても合っていたのか、久しぶりに熟睡出来ました。
次回、札幌に来る時も、是非、利用したいです。

Cons:

特にありません。
私たちにとってはとても満足です。

2026-04-20 • via Nuitee
A
AIMI • couple • jp
7
安いからOK！
Pros:

きちんと清掃されていて綺麗だった。ドリンク飲み放題なのはかなり良かった。

Cons:

スタッフの対応は全体的にそんなに良くなかった。笑顔がない感じ。

2026-04-20 • via Nuitee