Sercotel Las Casas de los Mercaderes

Hotels
•
Sercotel Hoteles
8.6 (2098 reviews)
Alvarez Quintero, 9-13 , Seville , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Good Breakfast
Cons:
Parking issues
Evening service

Categories

Cleanliness
8.81
Rooms were very clean and everything we needed for an overnight stay.
Service
8.78
Reception staff very helpful and friendly; however, evening staff were not as friendly.
Location
9.12
Location was perfect for walking to all the tourist attractions.
Room Quality
8.37
Rooms were small but clean; some rooms lack natural light.
Amenities
8.4
Overall amenities were satisfactory, but breakfast could improve with higher quality products.
Value for Money
8.06
For the price, some rooms were considered too expensive.
Food and Beverage
8.61
Breakfast was good with a lot of choices.
Overall Experience
8.68
Overall, a very good experience with a great location and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:52

Property Description

Historic Charm in the Heart of Seville
Located in a restored 18th-century house in Seville's historic trading center, Las Casas de los Mercaderes by Silken offers a unique stay just steps away from iconic landmarks like the Cathedral and Giralda Tower.

Elegant Rooms and Courtyard
Indulge in comfort with air-conditioned rooms featuring modern amenities like satellite TV, a mini bar, and a private bathroom with a relaxing bathtub. Enjoy the hotel's stunning central courtyard adorned with a beautiful glass roof, creating a serene atmosphere for relaxation.

Delightful Dining and Shopping
Satisfy your cravings at the on-site cafeteria offering a variety of snacks and meals, or explore the vibrant surrounding area filled with charming shops and authentic tapas restaurants. Immerse yourself in the lively atmosphere of Calle Sierpes and the Santa Cruz district just a short stroll away.

Experience the magic of Seville at Las Casas de los Mercaderes by Silken. Book your stay now for an unforgettable getaway.

Important information:

Pets with a maximum weight of 10kg are accepted. The pet kit includes a bed, snack and water bowl (subject to availability upon arrival).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2098 reviews
Cleanliness: 8.81
Service: 8.78
Location: 9.12
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
C
Cyntia • family_with_children • pt
9
Excelente ubicación.
Pros:

La ubicación es lo mejor,estás cerca de todo caminando,y a la vez podes descansar, porque no hay ruidos de vehículos.

Cons:

El colchón de la habitación necesita cambiarse, no es del todo incómodo,pero se hunde en el medio,lo que no permitió un buen descanso.

2026-02-14 • via Nuitee
L
luca ivan • couple • it
9
Pros:

Posizione,staff,pulizia

Cons:

Nulla

2026-02-14 • via Nuitee
M
Miguel • solo_traveller • es
10
Fantástica
2026-02-14 • via Nuitee
C
Cyntia • family_with_children • pt
9
2026-02-14 • via Nuitee
K
Karen • couple • ie
8
Enjoyable.
Pros:

Location very central and near to places of interest.
The hotel is very clean and the staff are welcoming and helpful.
There is a good variety of options for breakfast.

Cons:

There was no water fountain for filling water bottles.
More UK channels on tv needed.
Milk for tea not provided in the rooms.
Hot food was lukewarm at best. If it cannot be kept hot then maybe allow the use of a microwave.
Being on the second floor overlooking the street we were woken up in the early hours every morning by a vehicle very loudly going up/down the pedestrian street.

2026-02-14 • via Nuitee
S
S.Hesseling • couple • be
8
Prima prijs/kwaliteit op wandelafstand van de meeste bezienswaardigheden
Pros:

Uitstekende locatie, 25 min van de luchthaven. Meeste attracties maar op 10 min lopen. Veel restaurantjes in de buurt. Goed ontbijt.

Cons:

Het "warme" deel van het ontbijt was niet zo lekker (eieren) en niet warm.

2026-02-14 • via Nuitee
V
voxali • couple • at
9
Zentral, großzügig, freundlich!
Pros:

Sehr schönes Hotel im Herzen der Stadt. Hilfsbereite und freundliche Mitarbeiter*innen, großes Zimmer, feines Frühstück, alles bestens!

2026-02-13 • via Nuitee
S
Sophie • couple • fr
8
Découverte de Séville
Pros:

L'emplacement et la gentillesse de l'accueil

Cons:

Un peu juste sur le petit-déj', et ce serait bien d'avoir une bouilloire/1 cafetière dans les chambres

2026-02-13 • via Nuitee
G
Giulia • couple • it
9
Posizione fantastica
Cons:

la doccia non scaricava l'acqua. L'ho segnalato e non è stato fatto nulla

2026-02-12 • via Nuitee
S
Shanshan • extended_group • cn
10
2026-02-11 • via Nuitee
J
joffrey • extended_group • fr
7
Pros:

Le personnel .
L'hôtel est très bien situé dans le centre ville.

Cons:

Le bruit dû à des problèmes concernant l'insonorisation de la chambre

2026-02-11 • via Nuitee
M
Malvina • family_with_children • ch
8
Pros:

Das Hotel liegt zentral in der innen Stadt. Somit sind alle Sehenswürdigkeiten gut zu Fuss erreichbar.

Gleichzeitig liegt es nicht im grössten Touristenberreich, so sind die kleinen Läden in der Umgebung autentisch.

Einkaufsmöglichkeiten und Restaurant hat es in der Umgebung.

Shampoo, Dusch und Haarföhn sind vorhanden.

Sehr Gastfreundlich.

Cons:

Unser Zimmer war sehr hellhörig, da sich das Fenster und die Zimmertür in den Innenhof richtet. Das Frühstück von 7:30-10:30 dauert, waren wir immer schon um 7:30 das erste mal wach, weil die Gäste die Frühstück assen hörbar waren.

auf dem TV funktionierte Netflix, Disney + usw. nicht.

2026-02-11 • via Nuitee
R
Robert • solo_traveller • at
9
Pros:

Sehr gute Lage im Stadtzentrum.

2026-02-11 • via Nuitee
D
David • family_with_children • us
8
Pros:

Great breakfast, very quiet room

2026-02-11 • via Nuitee
C
Caroline • couple • fr
10
Un hôtel qui participe à faire de ce séjour un moment relaxant et agréable.
Pros:

Le cadre extérieur en plein centre et au calme néanmoins. L’architecture intérieure fait aussi voyager. Le service de nettoyage demande même si on a besoin qu’il passe après notre grasse matinée. Accueil au top !

Cons:

Rien à redire.

2026-02-11 • via Nuitee
A
Ariane Rose • couple • gb
10
Had a lovely stay.
Pros:

Short walk to cathedral. Its clean and all functional. Breakfast is good

Cons:

None.

2026-02-10 • via Nuitee
C
Catherine • family_with_children • fr
9
Pros:

La situation

Cons:

Rien

2026-02-10 • via Nuitee
V
VALENTINA • couple • it
9
2026-02-10 • via Nuitee
C
Catherine • family_with_children • fr
9
Pros:

La situation

Cons:

Rien

2026-02-10 • via Nuitee
R
Roser • solo_traveller • es
9
Personal encantador y habitaciones muy cómodas!
Pros:

Cama y almohadas muy cómodas, personal encantador y muy buena ubicación!

Cons:

Desayuno bueno pero los platos calientes estaban fríos y mejoraría el café!

2026-02-09 • via Nuitee