Jerusalem Gold Hotel

Hotels
8.5 (2989 reviews)
234 Jaffa Street (Entrance from 17 Ha'Tsvi Street) , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could improve
Some amenities outdated

Categories

Cleanliness
7.64
Several reviews mentioned cleanliness issues, indicating a need for improvement.
Service
9.11
The majority of reviews highlight exceptional service, particularly from staff members like Mary.
Location
9.15
Many guests praised the hotel's convenient location near transportation and attractions.
Room Quality
8.1
Rooms were noted for being comfortable and spacious, but some guests mentioned they could be dark.
Amenities
8.63
Amenities provided were generally satisfactory, meeting average expectations for the hotel class.
Value for Money
8.59
Overall, guests felt the value received was appropriate for the price paid.
Food and Beverage
8.14
Breakfast was reported as decent but not exceptional, meeting basic needs.
Overall Experience
8.61
Reviews reflect a generally positive experience, though some aspects require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:45

Property Description

Luxurious Accommodations
Indulge in elegance at The Jerusalem Gold with extra-long beds, Mahogany furniture, and a pillow menu for your comfort. Enjoy modern amenities like air conditioning, video games, and a laptop-sized safe in your room.

Convenient Location
Located next to the Central Bus Station, our hotel is a short walk from the historic center and the Jerusalem Congress Centre. Explore the vibrant Mahne Yehuda Market and easily reach the city's attractions via public transport.

Surrounding Attractions
Immerse yourself in the city's culture with nearby restaurants, shops, and entertainment venues. Don't miss out on experiencing the Biblical Zoo, Time Elevator, and Science Museum during your stay at The Jerusalem Gold.

Book your stay now at The Jerusalem Gold for an unforgettable experience in the heart of Jerusalem.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that check-out on Saturdays and on Jewish holidays is at the regular check-out times. Guests who wish to extend their check-out time due to religious reasons should be aware that a supplement will be added to their room rate.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 50 per person per night when using an available cot.
    Children up to and including 2 years old stay for ₪ 50 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for ₪ 140 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for ₪ 180 per person per night when using an existing bed.
    People 13 years old and over stay for ₪ 160 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ILS 50 per day.

Location

Guest Reviews

8.5
Based on 2989 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
B
Benjamin • solo_traveller • fr
10
Très bien
Pros:

Accueil et relation avec les hotes

2026-04-06 • via Nuitee
H
Haim • family_with_children • il
10
עונה על כל הציפיות - מומלץ מאוד
Pros:

מלון בסגנון וינטאג', נהדר, חדרים יפים מאוד, שמורים ונקיים, קרוב למרכז העניינים של ירושלים. בעלת מלון (אריאלה) ופקידת קבלה (מרי) נהדרות, מומלץ מאוד! יש מקלט במלון וככלל, יש ארוחות בוקר (זמנית לא היה עקב המלחמה)...

2026-04-03 • via Nuitee
P
Peter • solo_traveller • us
10
Mary at the desk is very friendly and hospitable.
Pros:

Very close to the central bus and train stations. Quiet, clean room.

2026-03-27 • via Nuitee
J
Josef • couple • us
10
ענה בשלימות לצפיותינו.
Pros:

בעקבות המלחמה לא הוגשה ארוחת בוקר
המיקום של המלון ממש נפלא קרוב לרכבת הקלה, לתחנה המרכזית ולתחנת הרכבת המרכזית.
יש בקרבת מקום מסעדות.
יש חניה צמודה למלון.
המקלט בקומה מינוס 2 נגיש ומרווח כולל שירותים צמודים ומזגן עוצמתי, ואפילו ניצלנו אותו בעקבות אזעקה שהופעלה בזמן שהותנו במלון.

2026-03-27 • via Nuitee
דמארי • solo_traveller • il
10
Pros:

הכל היה פשוט מושלם העוזרת בקבלה מרי עזרה לי מאד

2026-03-24 • via Nuitee
S
Simone • solo_traveller • it
10
2026-03-18 • via Nuitee
L
Linor • solo_traveller • il
10
Pros:

Mary was fantastic!

2026-03-16 • via Nuitee
יהודה • couple • il
10
2026-03-14 • via Nuitee
A
Avner • solo_traveller • fr
10
Pros:

Petit déjeuner tres bien, personnel agréable, très bon emplacement à côté du Tramway.

2026-03-04 • via Nuitee
עדנה • extended_group • il
10
סה"כ בסדר חוץ מהאוכל
Pros:

מרי הייתה מאוד נחמדה ועזרה לנו מאוד:)

Cons:

ארוחת הבוקר שהוגשה לנו הייתה לא טרייה ולא מגוונת כלל

2026-03-04 • via Nuitee
מוזס • couple • il
10
2026-03-03 • via Nuitee
D
David • couple • fr
8
Pros:

Mary was very helpful and super friendly

Cons:

Outdated charme of the interior design

2026-03-02 • via Nuitee
B
Benjamin • family_with_children • gb
10
Highly recommend the gold hotel.comfortable.
Pros:

The hotel was easy to find. We could see it right from the train station. We had a warm welcome a the hotel. The receptionist Mary was exceptionally kind to us. She change our room and gave us a bigger room to make sure we're comfortable, she directed us to our site at Damascus gate, it was easy for us to go round. Many thanks Mary. Breakfast was excellent, kitchen staff presentable and helpful, good place to go. Jerusalem Gold hotel, highly recommended. 10 out of 10.

Cons:

Not applicable

2026-02-26 • via Nuitee
S
Salam • extended_group • il
10
Pros:

הכל

2026-02-25 • via Nuitee
אילנית • family_with_children • il
8
נחמד
Pros:

את השירות

2026-02-24 • via Nuitee
A
albertus adam • couple • ch
9
Pros:

Ein herzliches Dankeschön an dass Personal vorallem Mary hat sich alle mühe gegeben für alles!
Für meine Frau und mich, war die Aufenthalt perfekt, nicht weit von Bahn, Strasenbahn und Bus!
Weil wir nicht so gut gehen (57 Ehejahren) kommen wir immer gerne wieder ! Albertus Adam

Cons:

Alles okay!

2026-02-24 • via Nuitee
J
Jurate • solo_traveller • lt
10
Perfect
Pros:

Everything-location,servise,meal,romm

2026-02-23 • via Nuitee
A
Alona • solo_traveller • il
9
Pros:

מיקום, שימור המקום, שקט, מחיר סביר ביותר

2026-02-23 • via Nuitee
E
Elena • couple • il
10
Pros:

Мне очень нравится этот отель. Удобное местоположение, чисто тихо, замечательный и внимательный персонал. Отдельная благодарность Марии, сотруднице на рецепшен. Заранее позвонила, уточнила все наши пожелания на счёт номера, и все договорённости были учтены и выполнены. Приедем ещё раз👍 Успехов!🙏

Cons:

Нет такого

2026-02-23 • via Nuitee
J
Josy & Vágner • couple • br
10
2026-02-23 • via Nuitee