Jerusalem Gold Hotel

Hotels
8.5 (3104 reviews)
234 Jaffa Street (Entrance from 17 Ha'Tsvi Street) , Jerusalem , IL

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could improve
Some amenities outdated

Categories

Cleanliness
7.64
Several reviews mentioned cleanliness issues, indicating a need for improvement.
Service
9.11
The majority of reviews highlight exceptional service, particularly from staff members like Mary.
Location
9.15
Many guests praised the hotel's convenient location near transportation and attractions.
Room Quality
8.1
Rooms were noted for being comfortable and spacious, but some guests mentioned they could be dark.
Amenities
8.63
Amenities provided were generally satisfactory, meeting average expectations for the hotel class.
Value for Money
8.59
Overall, guests felt the value received was appropriate for the price paid.
Food and Beverage
8.14
Breakfast was reported as decent but not exceptional, meeting basic needs.
Overall Experience
8.61
Reviews reflect a generally positive experience, though some aspects require attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:45

Property Description

Luxurious Accommodations
Indulge in elegance at The Jerusalem Gold with extra-long beds, Mahogany furniture, and a pillow menu for your comfort. Enjoy modern amenities like air conditioning, video games, and a laptop-sized safe in your room.

Convenient Location
Located next to the Central Bus Station, our hotel is a short walk from the historic center and the Jerusalem Congress Centre. Explore the vibrant Mahne Yehuda Market and easily reach the city's attractions via public transport.

Surrounding Attractions
Immerse yourself in the city's culture with nearby restaurants, shops, and entertainment venues. Don't miss out on experiencing the Biblical Zoo, Time Elevator, and Science Museum during your stay at The Jerusalem Gold.

Book your stay now at The Jerusalem Gold for an unforgettable experience in the heart of Jerusalem.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that check-out on Saturdays and on Jewish holidays is at the regular check-out times. Guests who wish to extend their check-out time due to religious reasons should be aware that a supplement will be added to their room rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 3104 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
S
Sagi • couple • il
10
2026-10-24 • via Nuitee
K
Krisztian • couple • se
10
2026-10-24 • via Nuitee
בצלאל • extended_group • il
1
Cons:

התיחסות מגעילה ושירות על הפנים

2026-10-24 • via Nuitee
J
Jonatan • solo_traveller • il
10
2026-10-23 • via Nuitee
R
Racheli • solo_traveller • il
10
2026-10-22 • via Nuitee
E
Esthercoon • solo_traveller • nl
10
Pros:

I've been staying here for many times over the years. The hotel is comfortable and very clean. Waterpressure in the shower is good and aircon works very efficient. Efficient elevators. Beds are comfy and plenty of pillows. The reason I keep returning is the fact that the staff do their best to make your stay as comfortable as can be. A special thanks to Mary who genuinely cares about the guest experience and always has an eye on every detail.

I noticed some reviewers commented that refurbishment in certain areas is needed. I found everything to be clean and in good working order. It's not the 4* luxury standards one may encounter in many European hotels. I hope people realise that Israel is going through challenging times and that the war that followed the pandemic does have an impact on the way one can run a business and make investments. As said the staff are a gem and go out of their way to attend to any needs you have. To me that is true hospitality, more than a fancy chair ;)

2026-10-21 • via Nuitee
M
Michel • couple • fr
8
Pros:

l'accès à l'hotel n'est pas évident, car il est sur la rue de jaffa, mais l'entrée est derrière l'hotel et il faut passer par la gare routière

2026-10-21 • via Nuitee
קוסטיה • couple • il
10
מרי הייתה מדהימה
Pros:

מרי הייתה מדהימה

2026-10-20 • via Nuitee
S
Stephanie • couple • de
10
excellent choice for any type of stay in Jerusalem
Pros:

We had a beautiful and very clean room. There is plenty of space for luggage. Everything worked perfectly well. Mary at reception was very kind, knowledgable and helpful with all our questions. Little extras such as water made the stay very comfortable. Quality bathroom and supplies. The location at the railway station, bus station and many food outlets is outstanding.

2026-10-20 • via Nuitee
E
Ezra • extended_group • nl
9
Heel goed verblijf in Jeruzal als je een klassieke sfeer wilt proeven
Pros:

Klassieke sfeer. Heel aardig personeel. Perfecte locatie

2026-10-20 • via Nuitee
C
Claudia • couple • de
5
Pros:

Die Dame am Empfang war sehr freundlich und zuvorkommend. Wir haben das Hotel wegen der Nähe zur Bahnstation gewählt. Da unser Flug sehr früh am Morgen lag, wollten wir nur einen kurzen Weg zum Flughafen haben und der Zug benötigt nur 25-30 Minuten.

Cons:

Das Hotel hat nur einen Eingang zur Rückseite. Dort wird gerade - wie an vielen Orten in Jerusalem - gebaut. Insgesamt ist die Einrichtung des Hotels etwas veraltet und in sich nicht stimmig. Für ein bis zwei Nächte war es ok, für einen längeren Aufenthalt würde ich es nicht empfehlen.

2026-10-18 • via Nuitee
אורי • solo_traveller • il
10
2026-10-15 • via Nuitee
A
Aviva • solo_traveller • us
10
Comfortable
Pros:

Mary, the front desk clerk was lovely.

2026-10-13 • via Nuitee
ורד • solo_traveller • il
10
Pros:

הכל

Cons:

הכל

2026-10-13 • via Nuitee
E
Eleiza • solo_traveller • us
8
Pros:

staff was wonderful, especially Mary, who really helped with everything that I needed, even amid chaos on a Friday night.

Cons:

There was no breakfast and I really would have like that

2026-10-13 • via Nuitee
Z
Zabda • solo_traveller • il
10
Pros:

הכל

2026-10-12 • via Nuitee
I
irit • couple • il
5
Pros:

כלום

Cons:

אין לי מושג איך המלון מדורג בדירוג הזה שזה הזוי בפני עצמו הדירוג הגבוה, המקום מיושן ממש, חדרים מיושנים, נמצא ליד תחנה מרכזית, ארוחת בוקר לא אהבנו. בקיצור אין סיכוי שנחזור לשם- בקיצור לא אהבתי את המלון

2026-10-11 • via Nuitee
A
Amira • family_with_children • il
10
טובה נוחה ובטוחה
Pros:

השירות של הקבלה והצוות

2026-10-10 • via Nuitee
J
Jacob • solo_traveller • ch
9
Pros:

Mary at the reception was very nice and helpful.

Cons:

It could do with a modernization

2026-10-09 • via Nuitee
A
Avraham • couple • il
10
מהנה ביותר
Pros:

הארוחה בסדר גמור מה שהיה צריך היה , החדר בסדר והשרות מצוין ובקבלה היה בחור צעירו נחמד מאד ויחס נהדר קראו לו חמניה אני חושבממהנה ביותר

2026-10-08 • via Nuitee