VIZUALIZA Residence Hotel by HMG

Hotels
9.6 (447 reviews)
15 Bukureshtliev Str. Plovdiv , Plovdiv , bg

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Exceptional service
Clean rooms
Beautiful decor
Great restaurant
Cons:
Small spa
Noisy air conditioning

Categories

Cleanliness
9.56
Guests praised the overall cleanliness of the rooms, with many comments highlighting the pristine condition.
Service
10
Exceptional service received positive mentions, contributing to the high overall experience.
Location
10
Multiple reviews highlighted the hotel's excellent location, making it one of its strong points.
Room Quality
9.56
Rooms were described as excellent and very well-decorated, contributing to a comfortable stay.
Amenities
8.56
Some amenities, such as the spa, received criticism for being smaller and more expensive than guests expected.
Value for Money
9.56
Most reviews suggest good value, though some noted areas for potential improvement in price for certain services.
Food and Beverage
9.56
The restaurant and food quality were praised, with only a few personal taste preferences noted.
Overall Experience
10
Overall experience was described positively with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Luxurious Accommodation
VIZUALIZA Residence Hotel in Plovdiv offers 5-star accommodation with air-conditioned rooms, modern amenities, and stunning city views. Each room is equipped with a desk, coffee machine, and a flat-screen TV for a comfortable stay.

Wellness Facilities
Guests can unwind and relax at the hotel's fitness centre and sauna, perfect for rejuvenation after a day of exploring the city. The private parking adds convenience to your stay, ensuring a hassle-free experience.

Central Location
Located just 300 meters from the city centre and Roman Theatre Plovdiv, VIZUALIZA Residence Hotel is the ideal choice for travelers interested in exploring historic sites and local culture. Don't miss the chance to stay at this exquisite hotel in the heart of Plovdiv.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 447 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 8.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
S
Susan extended_group nz
10
Hotel Fantastic ( I never say this about a hotel)
Pros:

This was the best hotel we have stayed in so far for our 7 weeks in Eastern Europe. (12 in total) Our room was beautiful, with deck staff were so friendly! Very handy for shopping and restaurants

Cons:

The restaurant staff were appalling BUT we’re not part of the hotel we found out, it’s a separate company, but whoever owns the restaurant change your staff!

2026-06-26 via Nuitee
Сандова family_with_children bg
10
2026-06-26 via Nuitee
D
Desislava solo_traveller bg
10
2026-06-25 via Nuitee
J
Joachim extended_group de
10
Perfekt
Pros:

Eines der besten Hotels in Bulgarien.
Perfektes Ambiente und eine hervorragende Küche.
Eine bessere Küchenleistung habe ich in Bulgarien noch nicht erlebt.

Cons:

Parksituation

2026-06-25 via Nuitee
A
Antonia extended_group bg
10
Amazing experience!
Pros:

Amazing experience, service and comfort!

Cons:

We felt welcome and looked after! Amazing location, but the level of service surpassed any expectation we had!

2026-06-24 via Nuitee
D
Dimitar couple bg
10
2026-06-22 via Nuitee
P
Petya couple bg
10
2026-06-22 via Nuitee
A
Axel solo_traveller fr
10
Très bel hotel de standing
Pros:

Globalement tout était parfait dans cet hotel

Cons:

Un peu cher

2026-06-22 via Nuitee
D
Dobromir family_with_children bg
10
2026-06-21 via Nuitee
E
Ediz couple bg
10
Всичко беше прекрасно
Pros:

Изключително приятно изживяване! Хотелът е прекрасен, но това, което наистина го отличава, е персоналът. Рядко се среща толкова любезно, усмихнато и професионално отношение. От момента на настаняването до самото отпътуване се чувствахме специални гости, а не просто поредните посетители.

Всеки член на екипа беше отзивчив, внимателен и готов да помогне с усмивка. Личи си, че хората работят с желание и сърце, което създава невероятна атмосфера на комфорт и гостоприемство.

Благодарим за топлото отношение и високото ниво на обслужване. Определено бихме посетили хотела отново и с удоволствие го препоръчваме на всеки, който цени истинското гостоприемство!

2026-06-21 via Nuitee
E
Ediz family_with_children bg
10
2026-06-21 via Nuitee
R
Reinhard solo_traveller ch
9
Sehr gutes Hotrl in der Altstadt von Plovdiv
Pros:

Die Freundlichkeit des Personals!!! Und auch die Ausstattung des Hotels ist sehr gut. Tolles Frühstück

Cons:

Nichts

2026-06-21 via Nuitee
C
Christine couple bg
10
2026-06-21 via Nuitee
R
Radostina solo_traveller bg
10
2026-06-19 via Nuitee
אורית עזר couple il
9
Pros:

המלון מדהים
המיקום מצויין
ארוחת בוקר מצויינת
ספא מושקע
בהחלט נשמח לחזור למלון

Cons:

הדבר היחיד שהיה חסר זה קומקום בחדר

2026-06-18 via Nuitee
P
Petya extended_group bg
10
Business trip
Pros:

The hotel exceeded our expectations. The rooms were spotless, modern, and equipped with everything needed for a comfortable and relaxing stay. The attention to cleanliness and detail was impressive.

The location is phenomenal – within easy reach of the city’s main attractions, restaurants, and the charming Old Town. Having convenient parking available was also a huge advantage.

2026-06-16 via Nuitee
D
Daniela solo_traveller sk
10
Dokonale
Pros:

Poloha, personal, sluzby, restauracia

2026-06-16 via Nuitee
Александра family_with_children bg
10
2026-06-15 via Nuitee
Z
Zapucioiu solo_traveller ro
10
2026-06-10 via Nuitee
V
Vesselin solo_traveller bg
10
2026-06-07 via Nuitee