The Lookout Rye

Hotels
8 (1862 reviews)
Hilders Cliff , Rye , gb

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Allergy-free room
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast complaints
Need for room refurbishment

Categories

Cleanliness
6.75
Multiple mentions of dirtiness and need for maintenance.
Service
9.25
Staff were described as friendly and helpful.
Location
9.25
Repeatedly mentioned as great location.
Room Quality
7.25
Issues with room cleanliness and outdated rooms.
Amenities
7.25
Some amenities lacking, such as toilet brushes and hair dryers.
Value for Money
8.25
Generally perceived as good value for the price.
Food and Beverage
7.75
Breakfast praised but with significant complaints.
Overall Experience
8.25
Overall good experience despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Historical Charm and Breathtaking Views
Located in the heart of Rye on the East Cliff, The Lookout Rye offers stunning river views.

Convenient Location and Nearby Attractions
Just steps away from the High Street, guests can easily explore the town's shops, tearooms, and restaurants. Rye Rail Station and the iconic Landgate monument are also within walking distance.

Comfortable and Well-Equipped Rooms
Individually decorated rooms feature modern amenities such as satellite TV, tea/coffee facilities, and telephones for a relaxing stay.

Experience the charm of Rye at The Lookout Rye. Book your stay now to enjoy a memorable getaway.

Important information:

Please note that only the Superior Deluxe Room, Grand Deluxe Room and Suite with Sea View can accommodate extra beds and baby cots.

If you wish to have breakfast for the extra bed, you will need to pay an additional GBP 12.50 per person per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

8
Based on 1862 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
T
Trine extended_group no
9
Cons:

Lukkesystemet i badekaret var ikke tett, så vannet rant sakte ut.

2026-04-04 via Nuitee
C
Christopher couple gb
8
Great location needs some work
Pros:

Great location but time for a good update of structure and some carpets inside now

Cons:

Substandard exterior woodwork and some internal work needed now

2026-04-04 via Nuitee
Z
Ziynet solo_traveller au
1
Disappointing. Worst stay in Rye ever. I stay there a lot, Noise from other guests. Did not sleep. Inappropriate music a
Pros:

Location & beautiful decor

Cons:

The big sash window would not stay open on it’s own.
No shower cap in the cardboard shower cap box ?
The bath (which I was extremely grateful for) had a hair in it. Not mine.
Next door room (or a roofer upstairs) did not close a door, so it banged all night and kept me awake. It was close to the wall on which my bed headboard was against; so there was no escaping the noise.
A guest slammed the front door to the hotel at 10pm, woke me up and scarred the Bejesus out of me. It was LOUD.
Quasi Indian duff duff music playing in the breakfast room at 8.30am. The average age of the guests in the dining room was 70 years of ago. I was the youngest at 57. What ever possessed the staff to think the music was ok is beyond me. Rye is a quintessential old English town. Clair du lune not disco music.

2026-04-04 via Nuitee
H
Heidi couple gb
10
A Superb Short Stay in Rye
Pros:

Everything....location comfort, breakfast, staff.

Cons:

Nothing, it was perfect for our short stay in Rye .

2026-04-03 via Nuitee
A
Andy couple gb
8
Pros:

Lovely hotel

Cons:

The shower was a bit crap

2026-04-02 via Nuitee
O
Owen couple gb
9
2026-04-02 via Nuitee
A
Allen couple au
10
Wish I was staying longer.
Pros:

Perfect location.
Very comfortable room with good facilities.
Excellent staff

Cons:

Couldn’t find tv remote, but all ok to operate manually if I needed it.

2026-03-30 via Nuitee
S
Susheela couple gb
9
Nice short stay, pleasant
Pros:

It’s a nice old hotel, some cracks in the walls but otherwise well kept. Clean place.
Staff are nice and friendly.
They have a happy hour with complimentary cheese and biscuits between 6-7pm which we missed as we had booked dinner out.
They give you a 10% discount off food and drink at The George which is a few steps away which is nice of them.
Breakfast is nice, mix of cooked breakfasts, cereal, porridge , fruits etc.
Bathroom was clean but water pressure was low due to the age of the hotel plumbing.
Our room was nice and we had a nice view.
TV in room, kettle and tea/coffee and biscuits.

Cons:

The high charge of parking, they have their own car park and it is £10 for 24hrs but it was only 20hours when we paid for it, not sure why. There is cheaper parking elsewhere close by which we only found out the next day.

2026-03-30 via Nuitee
H
Heinrich couple de
7
Cons:

Der Hotelparkplatz kann nur mit einer App genutzt und bezahlt werden. Damit sind ausländische Gäste benachteiligt. Wir waren nicht in der Lage die App zu laden. Somit konnten wir den Parkplatz nicht nutzen. Das war sehr nachteilig, das Hotel sollte hier eine direkte Zahlmöglichkeit an der Rezeption anbieten.

2026-03-29 via Nuitee
P
Peter couple gb
9
The staff were exceptional. The beds were very comfortable and beautiful sheets. Breakfast was very good. Would definite
Pros:

The hotel was a little quirky. In some places it needed a good clean but there are renovations going on so can excuse that.

Cons:

It just looked a little tired in places but again there are renovations going on.

2026-03-28 via Nuitee
M
Maxine solo_traveller gb
10
Pros:

It was perfect for our needs.

Cons:

Nothing to dislike

2026-03-28 via Nuitee
B
Brian couple gb
8
Excellent value for money, helpful friendly staff , loverly room
Pros:

The location was very good a parking directly behind the hotel was a great bonus. Ok you have to pay £10.00 on Ringo to park but the convenience of not having to find somewhere in town is well worth it. Breakfast was very good considering the price paid for the room

Cons:

The bar was limited in choice but several decent pubs in close proximity if you want a nightcap

2026-03-27 via Nuitee
A
Alison couple gb
9
2026-03-27 via Nuitee
S
Sam couple gb
8
Lovely location, really comfortable and clean room. Would definitely stay again
Pros:

Perfect location

Cons:

The decoration is tired. The carpet on the stairs, cracks and peeling wallpaper could do with a bit of attention

2026-03-26 via Nuitee
A
Adrian couple gb
4
We enjoyed Rye, just wished hotel was more pleasing.
Pros:

Location is great, outside of hotel is shabby so on arrival my heart sank. Inside was no better, the stair carpet to our room in the loft was threadbare (literally) walls were cracked and paintwork chipped. Our room was a good size, dusty, floor uncleaned we believe and asked for it to be hoovered, windows had mould and mushroom type things growing on the outside. Bed was comfortable, bathroom clean and good shower. Breakfast good, though presentation could be better.

Cons:

Threadbare carpets, cracked walls, not overly clean, shabby looking, very tired hotel and despite many reviews saying the same nothing seems to be improving. definitely not worthy of the cost.

2026-03-25 via Nuitee
C
Catherine couple gb
8
Overall a nice work stay. Will stay again.
Pros:

Location and views beautiful. Breakfast was good in a quiet room. Bedroom was quiet and comfortable.

Cons:

Bathroom was very tired. Clean though.

2026-03-25 via Nuitee
J
Jan couple gb
7
Cons:

Decor needs overhall

2026-03-25 via Nuitee
K
Karolynn couple au
10
2026-03-24 via Nuitee
S
SOURAV couple in
9
The best sunrise view from Rye
Pros:

Absolutely loved our stay at The Lookout. Abbie & Tarek were immensely helpful and wonderful people, always there to help out with any issues/ queries. The rooms were clean, spacious and quite comfortable. The best part was the unobstructed view from the room which was breathtaking.

Cons:

Nothing as such that I could point out to be honest. If I have to be really picky, perhaps the stairs to the top floor could do with a slight work as they are really narrow and difficult to maneuver if someone is slightly aged.

2026-03-24 via Nuitee
N
Nick couple gb
6
Done the job but won’t be back
Pros:

The location is great for visiting Rye

Cons:

The claim 24 hours parking for £10 isn’t the case, it’s until 1pm the next day. So checking in late in the day meant we only got 18 hours and the hotel blaming their parking agent.

Also the breakfast is very limiting and low quality - a small thing but who serves half a slice of black pudding?!?

2026-03-24 via Nuitee