Momentus Hotel Alexandra

Hotels
8.3 (393 reviews)
323 Alexandra Road , Singapore , sg

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Good location
Cons:
Public transport distance

Categories

Cleanliness
7.8
The room is clean, but specific cleanliness concerns from various guests not highlighted.
Service
8.8
Multiple reviews highlight the helpful and attentive service from staff.
Location
8.8
Good location with access to amenities, public transport is noted as somewhat inconvenient.
Room Quality
8.3
Comfortable, spacious room with well-maintained facilities.
Amenities
8.5
Nice infinity pool, decent breakfast variety.
Value for Money
7.8
Room quality and service justify price, but some might find transport issues a drawback.
Food and Beverage
8.3
Good breakfast and access to various dining options around.
Overall Experience
8.1
Overall positive experiences with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:40

Property Description

Luxurious Amenities
Experience luxury with our outdoor swimming pool, fitness centre, and onsite restaurant and bar.

Comfortable Accommodation
Relax in our air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and free WiFi.

Convenient Location
Explore nearby attractions like Holland Village and VivoCity while staying just 20 km from Seletar Airport.

For an unforgettable stay in Singapore, book your stay at Momentus Hotel Alexandra today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 393 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.5
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.1
M
Moshe solo_traveller nl
6
Was Ok. Too expensive for a small room with not much view no breakfast. Not a great value for money.
Pros:

Was clean

Cons:

Too expensive.
small room
Not a great area to walk around

2026-02-09 via Nuitee
K
Khin Hnin extended_group mm
8
2026-02-09 via Nuitee
N
Nailya family_with_children sg
9
2026-01-20 via Nuitee
T
TOKUAKI extended_group jp
2
very unpleasant
Pros:

Good breakfast and location was good for our visiting customers.

Cons:

We have reserved "Superior Queen room", however, the hotel gave the room to other guests and the hotel staff offered us a lower-grade room on the pretext that we would be on the same floor.
I can't stand this kind of behavior where they don't care if they don't get caught, and I have no intention of using this hotel again.

2026-01-20 via Nuitee
M
Mohd Shukri extended_group my
9
A superb hotel
Pros:

Add more varieties of halal food

Cons:

The auto off air-conditioning if no movement

2026-01-19 via Nuitee
M
Michelle solo_traveller us
9
Beautiful just a tad far.
Pros:

I stayed for one night during a quick stopover in Singapore. The rooms were beautiful and the rooftop pool was gorgeous -- the bar tender there was super sweet as well. Truly worth the cost and I would 100% stay there again.

Cons:

The only thing is this location was a bit out of the way from the main attractions.

2026-01-19 via Nuitee
F
Faye family_with_children au
8
Great price, location, service and pool
Pros:

Clean, great spacious pool, nice seafood buffet

Cons:

Rooms are small. Breakfast buffet was limited

2026-01-04 via Nuitee
S
SuperDavid7 Business Bundaberg, Bundaberg Region, Queensland
8
Good hotel but very greedy.
Pros:

A comfortable and convenient hotel. Lots of food nearby. Great staff, especially Qiao Yan at back of house, excellent! The condition of the hotel is holding up well since new.

Laundry service is SIGNIFICANTLY over priced. Disgusting.

2026-01-03 via Tripadvisor
N
NorthStar25299838056 Family
10
Excellent Service and Atmosphere at a Prime Location
Pros:

The location is great. The atmosphere is very good. Amazing service from Mr. Ivan and his colleagues on the top floor. The room is very clean and well-maintained.

2026-01-03 via Tripadvisor
S
sugitomo extended_group jp
8
2026-01-03 via Nuitee
N
Navigate19825287871 Couples
10
Clean, luxurious, excellent value
Pros:

We spent 4 nights in the club suites and it was relaxing, easy and staff were incredible. Shout out to Simie who served us in the club on our first morning - she was friendly, helpful and kind. Thank you Momentus Hotel!

2026-01-02 via Tripadvisor
V
Vacation26974149671 Couples
10
Nice hotel ❤️
Pros:

Locations Good across the Thai restaurant in Anchor point so nice hotel so nice , nice bed also staff so good Mr Michael room cleaning always clean my room nicely and fresh !! Bar is nice pool everything fully recommended!! ❤️I’m from Manila ❤️

2026-01-02 via Tripadvisor
T
Thelooboy Couples Singapore
6
The right room allocation for my surgery recuperations by a kind and helpful young staff from the front desk!
Pros:

Fyi I just had a surgery decided to stay at Momentus Hotel rm #1401 (near lift) for 8 nights fm Dec 23 to 30 to recuperate. This is an excellent hotel for my recuperation from my surgery. I would have rated 5/5 instead of 3/5 as below incident caused me to change my rating.
Today 2 Jan 2026 again I checked in again at 3pm as I liked my first stay and thought of staying for a few days to a week longer to further my recuperation. As am still recuperating my wife asked the front desk manager (in suit and tie) if he can kindly give us a room #1601 as near lift me so that I do not need to walk too far. He said #1601 not available and
gave us room #1627 instead which is a very very far walk from the lift!
We went back to front desk and luckily the manager was not around so we asked another front desk receptionist in shirt and tie only and he gave us a vacant room#1601 which is the very same room my wife requested earlier but the manager said it's not available! Why?
Why can't the manager in first place help us old folks in our 70s and me who just had a surgery to give us room #1601 which actually is available?!
Fortunately Thanks to the front desk kind young gentleman in shirt and tie who kindly allocate us the room #1601 which is just next to the lift helping me (just had a surgery) to walk a short distance to the lift otherwise will be challenging for me to walking so far away from the lift. Please send my compliment to the front desk young guy on my behalf for being so kind but not the manager who did not help us. 🙏🏻🙏🏻🙏🏻

Google review of Momentus Hotel Alexandra

2026-01-02 via Tripadvisor
T
TaniaK86 Business Exmouth, Western Australia
10
Fantastic Staff. Welcoming, professional and I wish I could live here.
Pros:

Thank you to all the staff. Very professional and welcoming. Many thanks Chantelle for your incredible hospitality. And to Sam - thank you for making my room spotless and a warm place to return to - the swan was a great touch. Happy New Year to you all. You all do an amazing job. Thank you.

2026-01-01 via Tripadvisor
V
victorlW6723NF Family
10
Good stay !
Pros:

Rooms are very clean and well maintained .Staffs are polite and professional. I want to commend Jiminy from housekeeping for her friendliness and diligence , she has done a good job in tidying up my room , it made me feel refreshed and relax after that.

2026-01-01 via Tripadvisor
D
Dreamer32268339795 Couples
10
Friendly and welcoming vibes
Pros:

Jun Wen at the front desk was amazing! Super helpful and friendly during check-in. Highly recommend this hotel for the great service.

2025-12-31 via Tripadvisor
A
Andre-Ang78 Couples Singapore
10
Wonderful Christmas Eve Staycation
Pros:

Stay cautioned in the club level rooms during Christmas Eve with my wife and enjoyed the stay. Exceptionally top notch service provided from Mr.Ivan and Ms Xueqi at the Momentus Club. Keeping us company and accommodating to our needs throughout the dinner.

2025-12-31 via Tripadvisor
F
Freedom35181998275 Family
10
5 stars hotel for family
Pros:

Very nice and clean enviroment. Food and drink are awosome. Strongly appearicate Kumar’s professional service made me feel at home.

2025-12-29 via Tripadvisor
P
Paradise26540616063 Business
10
must try..
Pros:

Impressive service from front desk Miss Desirie. Awesome experiences ever experienced in Singapore.Impressive service from front desk Miss Desirie. Awesome experiences ever experienced in Singapore ...

2025-12-29 via Tripadvisor
M
Maps08296447892 Business Singapore
10
I give her a thumbs up for her service and a five-star review. Thank you for her efforts. I wish her good luck.
Pros:

I stayed at Momentus Hotel Alexandra for over two weeks and had a perfect experience. When I reached my room, I was greeted with a warm smile by the attendant, which made me feel relaxed after a long journey. During the following two weeks, she kept my room spotlessly clean, demonstrating her excellent professional skills. The toilet paper in the bathroom was often wet by me, but she provided very considerate service to protect it, which made me very happy. Later, I learned her name was Xue Hui. I give her a thumbs up for her service and a five-star review. Thank you for her efforts. I wish her good luck. 我在Momentus Hotel Alexandra入住两周多 ,有一个完美的体验,到达房间门口的时候忽然看见服务员她微笑的跟我打招呼等我长途旅行感到放松,在随后的两周多的住宿她把我的房间打扫的干干净净,显示了她的优秀的专业素质,卫生间的纸经常被我淋湿,她很人性化的服务,保护了纸,让我感到很欣慰,后来我才知道她叫Xue Hui,我为她的服务点赞,给她五星好评,谢谢她的付出,祝她有个好运气.

2025-12-29 via Tripadvisor