Hotel Trianon

Hotels
KAO
7.3 (74 reviews)
Mariano Arista 780, Colonia Centro , Veracruz , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Cons:
Unpleasant odors
Inadequate wifi

Categories

Cleanliness
6.6
Some reviews mention unpleasant odors in the bathroom, indicating a potential issue with cleanliness.
Service
8.6
The staff is noted to be very friendly, contributing positively to the service experience.
Location
9.1
The hotel is centrally located, which is frequently praised by guests.
Room Quality
6.1
Guests have noted discrepancies between room images and the actual accommodation.
Amenities
5.6
The provision of wifi and parking amenities has received negative feedback, indicating that improvements are needed.
Value for Money
7.6
Many reviews mention that the price is reasonable for what is offered, suggesting decent value.
Food and Beverage
7.4
No specific comments on food or beverage, so rated at the target overall rating.
Overall Experience
7.4
The overall feedback reflects a balanced experience, with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:00

Property Description

Prime Location in Old Town Veracruz
Discover Hotel Trianon, ideally located near Regatas Beach, Playa Villa del Mar, and Castle of San Juan de Ulúa.

Comfortable and Convenient Amenities
Enjoy air-conditioned rooms with free WiFi, a flat-screen TV, and cozy bedding. Benefit from a 24-hour front desk, tour desk, and luggage storage for a hassle-free stay.

Explore Veracruz's Attractions
Immerse yourself in the vibrant culture with nearby attractions like Asuncion Cathedral, Mexico Naval Museum, and City Hall.

Book your stay at Hotel Trianon for a memorable experience in Veracruz!

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 80 per day.

Location

Guest Reviews

7.3
Based on 74 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 6.1
Amenities: 5.6
Value for Money: 7.6
Food and Beverage: 7.4
Overall Experience: 7.4
J
Jose family_with_children mx
5
Media
Pros:

Nada

Cons:

La calidad

2026-01-19 via Nuitee
J
José Manuel family_with_children mx
8
2026-01-16 via Nuitee
Q
Quirino family_with_children mx
10
2026-01-13 via Nuitee
A
Arturo family_with_children mx
8
Pros:

Excelente atención, buen precio y ubicación

2026-01-13 via Nuitee
R
RAUL family_with_children mx
9
2026-01-05 via Nuitee
V
Valdés Elvira family_with_children mx
9
Estancia hotel Trianon
Pros:

Buena climatización

Cons:

Nada, fué un buen servicio

2025-12-08 via Nuitee
R
Rivera extended_group mx
10
Deficiencia en contactos
Pros:

La cercanía con el centro

Cons:

Que la habitación no contaba con contactos, solo eran dos, los cuáles son insuficientes par@ 6 personas. Tuvimos que desconectar tv para poder cargar celulares.

2025-12-03 via Nuitee
P
PUEBLA extended_group mx
5
2025-11-30 via Nuitee
K
Karla Esther family_with_children mx
10
2025-11-27 via Nuitee
S
Suarez reyes extended_group mx
10
Pros:

La red wifi era inestable

Cons:

La red wifi

2025-11-23 via Nuitee
S
Sonia solo_traveller co
4
Cons:

La información acerca del servicio de Parking, no fue de todo transparente o correcta al momento de hacer la reservación, no tienen parqueadero, me toco pagar aparte por cada día de estadía. La red de Wifi es muy mala y la habitación no estuvo lista para la hora del Check in.

2025-10-31 via Nuitee
C
Coris Yare family_with_children mx
9
2025-10-29 via Nuitee
H
Hernandez family_with_children mx
6
Pros:

Céntrico, muy buena ubicación

Cons:

Habitación no igual a las imágenes

2025-10-25 via Nuitee
R
Raymundo Alfaro alvarez family
10
Pros:

Its ok

2025-10-07 via Nuitee
F
Fermin couple mx
9
2025-09-08 via Nuitee
S
Saida family_with_children mx
9
En relación costo precio creo es bueno
Pros:

El personal del hotel es muy amable, aunque esta un poco pequeño es ideal para descansar.

Cons:

Algo ajeno al hotel, que están construyendo a los alrededores eso hace un poco complicado el acceso

2025-09-07 via Nuitee
J
Jorge family_with_children mx
8
2025-08-20 via Nuitee
C
Coello family_with_children mx
9
2025-08-19 via Nuitee
J
Jose Arturo couple mx
9
Buen hotel precio calidad
Pros:

La.ubicacion, precio,

Cons:

Estaba limpio pero le salía un olor a drenaje al baño no tenía aromatizante

2025-08-18 via Nuitee
M
Manuel family_with_children mx
9
2025-08-17 via Nuitee