Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Safety deposit box
Tour desk
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Beautifully designed property
Cons:
Limited food options
Some room maintenance issues

Categories

Cleanliness
8.39
Generally good cleanliness with a spotless property mentioned, but some minor maintenance issues noted.
Service
9.86
Exceptional service noted throughout the reviews, with staff described as warm and attentive.
Location
9.4
Great location praised for its peaceful setting near the beach and national park.
Room Quality
7.85
Some issues with room maintenance and décor noted, but generally cozy.
Amenities
8.88
Amenities like beach cabanas were appreciated, though there could be more food options.
Value for Money
8.84
Good value noted, particularly for the service and location.
Food and Beverage
9.39
Food quality was praised as above average with creative dishes, though snack options could be expanded.
Overall Experience
9.36
Overall experience was highly rated, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:37

Property Description

Sensual Oasis by the Sea

Exquisite Design and Atmosphere
Immerse yourself in the playful decor and stylish design of Mi Amor, where every corner invites you to awaken your senses and embrace a carefree spirit.

Luxurious Amenities
Indulge in a private plunge pool overlooking the mesmerizing Caribbean Sea, or unwind in the infinity pool while enjoying live DJ sessions and expertly crafted cocktails.

Nature's Serenade
Nestled on a rocky hill by the shoreline, let the soothing sounds of the sea serenade you as you disconnect from the world and reconnect with the beauty of life.

Book your stay at Mi Amor now to experience the ultimate blend of luxury, nature, and romance.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 215 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
M
Melanie couple fr
10
Un hôtel canon!
Pros:

L’hôtel est superbe, les personnes à la réception sont très agréables.
La piscine centrale est magnifique et les chambres sont spacieuses et très bien décorées

Cons:

L’accès à l’hôtel se fait par le parc du Jaguar, payant… controlé par un service de sécurité peu aimable
Petit déjeuner assez cher

2026-03-19 via Nuitee
J
Jorge couple us
8
My stay was amazing , very accommodating
Pros:

The design, rooms are extremely comfortable and private

Cons:

No Beach access

2026-03-13 via Nuitee
V
Victor Y V couple gb
5
Overpriced average hotel in a nice quiet location
Pros:

The location was really nice, in a quiet, safe area, close to the beach and not too far from where the bars and restaurants. The staff were kind and the restaurant was nice.

Cons:

The room/building was poorly maintained and reality didnt match the pictures on Booking. The bathroom was poorly stocked (only 1 towel per person) and the shower had very poor water pressure. The hotel even had further problems with the water and we didnt have water one of the evenings and nobody reached out to say anything, until we asked the next day and they explained they had had an issue.
Balcony door was really hard to open and close, one had to apply excessive force.
Room was big, but the only furniture was the bed and a small wooden sofa in the corner, which wasn't comfortable to sit on.
The pool was small and crammed between walls and around the restaurant, so we didnt spend any time at it. The location is also extremely windy, so the sunbeds on the rocks were not a great perk either.
For similar price, in Cancun we get a truly luxurious high end experience.

2026-03-01 via Nuitee
M
MANUEL couple es
1
Horroroso y carisimo
Pros:

El entorno natural

Cons:

La habitación y el baño
Las instalaciones
El servicio
No hay donde aparcar
El precio carisimo para lo que es
Tuvimos que irnos tras una sola noche
Solicito el reembolso de las 5 noches no disfrutadas y que tuvimos que abonar a Booking en el hotel Bardo que es estupendo

2026-01-22 via Nuitee
A
Arjan couple ca
10
Incredible views, atmosphere, and food
Pros:

The hotel has a beautiful design and atmosphere. The setting is amazing, right next to the water and along the jungle. The staff was attentive, friendly, and professional. The restaurant is 10/10.

Cons:

Not the hotels fault, but dealing with going in and out of Jaguar National Park is annoying.

2026-01-19 via Nuitee
E
El Khloufi couple gb
3
Cons:

No pressure on the shower. Problem with toilet. Overpriced if you use anything in the room.

2026-01-13 via Nuitee
R
Rodolfo couple mx
10
2026-01-03 via Nuitee
A
Adrian couple gb
10
Very enjoyable
Pros:

Staff

2026-01-01 via Nuitee
N
Niraly couple gb
10
2025-12-22 via Nuitee
S
Sonia couple ca
8
Excellent and very helpful staff. Like having access to sister hotel 7 mins walk away with beach and good restaurant.
Pros:

Small, relaxed, intimate, attractive

Cons:

Room had no drawers or shelves for clothes.

2025-12-14 via Nuitee
L
Lindsey couple ca
10
2025-12-13 via Nuitee
D
Dagmar couple de
10
Traumhaftes Hotel
Pros:

Wunderschönes kleines Hotel in toller Lage

Cons:

Sehr freundliches Personal

2025-12-07 via Nuitee
J
John couple us
9
Excellent spot, amazing staff, great value.
Pros:

Amazing staff! Awesome beach cabanas.

Cons:

It would be nice if there were more food options.

2025-11-26 via Nuitee
J
Jacqueline couple ca
9
Great location, friendly and helpful staff, stylish decor
Pros:

We had a wonderful stay at Mi Amor. The location is fantastic—set inside the national park, it feels peaceful and less busy, yet still close to everything. It’s about a 30‑minute walk or a quick 5‑minute bike ride to the main restaurants, with plenty of nearby hotels offering dining options too. The beach is just a 7‑minute walk away, which makes for a lovely stroll, and the Mayan ruins are easily accessible.

The staff were excellent—friendly, attentive, and welcoming. The property was spotless, and the food was delicious, it would have been good to have more “snack” options as well. We stayed in the petit jungle room, which was cozy and beautifully designed, though the balcony space was more enclosed than expected. It was still a lovely room, but next time we’d definitely upgrade to a larger option.

Overall, Mi Amor is a gem in Tulum, and we’d happily return!

Cons:

No direct access to the beach but it was not an issue for us and they have lovely cabanas to enjoy.

2025-11-18 via Nuitee
D
Daniel solo_traveller us
10
Exceeded our expectations.
Pros:

Mi Amor Hotel perfectly captures the magic of Tulum with its serene jungle setting and stunning ocean views. The property feels secluded and peaceful, surrounded by lush greenery that gives it an intimate, tropical vibe. Despite its jungle atmosphere, it’s just a short walk to a beautiful stretch of white sandy beach — the best of both worlds.

Service here is exceptional — attentive, warm, and genuinely personal, making every guest feel cared for without being overbearing. The food is also impressive, easily above average for the area, with creative dishes that highlight local flavors and fresh ingredients.

Overall, Mi Amor delivers on its name — it’s a place you can truly fall in love with. Ideal for couples seeking a blend of nature, comfort, and coastal luxury in Tulum.

Cons:

Nothing

2025-11-12 via Nuitee
C
Christian extended_group de
9
2025-11-10 via Nuitee
E
Ewan couple ca
9
2025-11-01 via Nuitee
A
Alejandro couple mx
9
Excelente alternativa en Tulum
Pros:

1. A atenção de toda a equipe, que foi é excelente.
2. A possibilidade de frequentar os outros hotéis do grupo colibri é um muito bom diferencial.
3. A facilidade de deslocamento dentro do parque do jaguar e a disponibilidade de transporte para a estação de trem de Tulum.

2025-10-31 via Nuitee
T
Terri solo_traveller us
8
Great place to relax if you know what you want.
Pros:

Staff was amazing! Especially Nahama, the charming front desk/concierge, who answered every question and helped in every way, and the restaurant/bar staff: Aurelio, Alberto, Canzana and Cincano, who could not have been friendlier. All of them made a solo trip much more comfortable. The food was superb, if a bit pricey. Highly recommend the whole fish and crudo - perfectly prepared. Also really liked the location in Jaguar Park which was super safe and had a variety of activities.

Cons:

The property felt tired - especially the room, which had cheaply patched floor tile, scratched wood doors, ill-fitting balcony doors. There was a mangrove field out one window with an old broken chair. Not at all what I've experienced at other SLH hotels. The phone was out; whatsapp worked well but still harder to order food, etc. The property is pretty but very small, which is OK if you'll be out every day but not as ideal if you just want to relax. The cabanas on the beach are pretty but I think they should have full beds instead of the extended chairs.

2025-10-31 via Nuitee
C
Christine couple us
10
2025-10-30 via Nuitee