Hotel Friends

Hotels
8.3 (125 reviews)
2 Raina Kniaginia str , Bansko , bg

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
6.18
Multiple reviews indicate poor hygiene conditions and maintenance issues.
Service
9.65
Noted excellent service from some staff, but general complaints about attitude.
Location
10
Located close to various attractions, making it very convenient.
Room Quality
5.14
Several issues with room conditions including smells, damages, and temperature variances.
Amenities
8.17
Amenities are present but did not meet expectations according to reviews.
Value for Money
9.13
Considering the location and service, value is acceptable despite issues.
Food and Beverage
8.68
Food quality mentioned as needing improvement, but overall experience was positive.
Overall Experience
9.47
Mixed feelings overall, but the location and service balance the negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:39

Property Description

Luxurious Accommodation
Hotel Friends offers comfortable rooms and apartments to cater to every guest's taste, ensuring a relaxing stay after a day of adventure in Bansko.

Convenient Location
Situated a mere 500 metres from the gondola lift and a short walk from the bustling town centre, guests at Hotel Friends have easy access to both the ski slopes and the vibrant dining and entertainment options along the main pedestrian street Pirin.

Culinary Delights
Indulge in a diverse culinary experience at Hotel Friends, with a range of international cuisines to choose from. From traditional local dishes to exotic flavors, every meal is a journey for your taste buds.

Book your stay at Hotel Friends now for an unforgettable skiing holiday experience in Bansko!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for BGN 30 per person per night when using an available extra bed.
    People 12 years old and over stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 125 reviews
Cleanliness: 6.18
Service: 9.65
Location: 10
Room Quality: 5.14
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.47
P
Panos • couple • gr
8
2026-02-14 • via Nuitee
T
tomas • solo_traveller • fr
9
2026-02-12 • via Nuitee
N
Nilay • extended_group • tr
8
2026-02-10 • via Nuitee
D
Desislava • extended_group • bg
9
2026-02-10 • via Nuitee
R
Rocco • couple • it
8
Pros:

Cena e posizione

2026-02-08 • via Nuitee
U
ulduz • family_with_children • tr
9
Harikaydı
Pros:

Samimi rahat ödediğim fiyata değer

Cons:

Isıtıcı ve fön makinası odada olsa daha iyi olurdu

2026-01-31 • via Nuitee
G
Gali • family_with_children • il
8
2026-01-30 • via Nuitee
Z
Zsolt • family_with_children • hu
8
Very good value for money.
Pros:

Breakfast was surprisingly good considering the simpleness of the hotel.

Cons:

There was a bit of a bad smell in the room, probably some sewage problem.

2026-01-28 • via Nuitee
K
Keran • family_with_children • bg
6
Fiyat fayda dengesi iyi olan orta dereceli bir hotel
Pros:

Gondolaya çok yakın, odalar çok sıcak, havuzu

Cons:

Kahvaltı ve akşam yemeği çok zayıf, lezzet kötü, özel otoparkı yok, odadaki duş için duşakabin yok, banyo yaparken banyo komple su altında kalıyor

2026-01-26 • via Nuitee
E
Eleni • couple • gr
10
2026-01-26 • via Nuitee
H
Hristo • couple • bg
10
2026-01-25 • via Nuitee
A
Atakan • family_with_children • tr
7
2026-01-25 • via Nuitee
S
sercan • family_with_children • tr
10
Pros:

Harika konum, merkeze ve pistlere 4dk mesafede, personel canayakın (Mehmed, Mustafa ve Boss’a selam), yemekler çeşitli ve yeterli. Odalar temiz. Tam bir fiyat/performans oteli. Mini havuz ve sauna kayak sonrası dinlenme için güzel. Not: Yeni kayak öğreniyorsanız skipass almadan minibüs ile yukarı çıkın (6€) aşağı 7 km kayın (mavi turuncu pist karışık), orada baby liftlerde pratik yaparsınız.

2026-01-25 • via Nuitee
B
Bayram • family_with_children • tr
10
Pros:

Otel temizliğinden yemek kalite ve çeşitliliğine kadar her şey çok güzeldi

Cons:

-

2026-01-24 • via Nuitee
Огнян • extended_group • bg
9
2026-01-23 • via Nuitee
L
Levent • solo_traveller • tr
8
2026-01-23 • via Nuitee
E
erdinç • family_with_children • tr
9
Pros:

Konum,odanın büyüklüğü,personel

Cons:

Yataklar daha iyi olabilirdi

2026-01-22 • via Nuitee
E
Erhan • family_with_children • tr
4
2026-01-22 • via Nuitee
A
ANTONIOS • extended_group • gr
8
2026-01-21 • via Nuitee
P
Pazitelova • family_with_children • bg
6
2026-01-20 • via Nuitee