Arctic TreeHouse Hotel

Hotels
9 (503 reviews)
Tarvantie 3 Arctic Circle , Rovaniemi , fi

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Food and Beverage
Cons:
Service
Room Quality

Categories

Cleanliness
9.08
Some reviews mention cleanliness positively, but room upkeep was noted to be inconsistent.
Service
8.55
Service quality varied; significant complaints regarding discriminatory treatment and unhelpfulness were noted.
Location
9.59
Great location near Santa villa and activities, positively highlighted in multiple reviews.
Room Quality
8.04
Several rooms described as cramped and overpriced; not all accommodations met expectations.
Amenities
9.57
The hotel offers several desirable amenities, particularly highlighted in positive reviews.
Value for Money
8.53
Some reviewers felt the pricing did not correspond to the quality received, suggesting improvements are necessary.
Food and Beverage
9.58
The restaurant and breakfast offerings received high praise from multiple guests.
Overall Experience
9.05
Overall, the experiences varied greatly, with some guests having outstanding stays while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:22

Property Description

Luxurious Suites with Stunning Views
Experience the magic of Arctic TreeHouse Hotel with suites offering breathtaking views of the surrounding forest and the chance to witness the mesmerizing Northern Lights. Each room is elegantly decorated in Nordic design and equipped with modern amenities for your comfort.

Exceptional Services and Activities
Indulge in a range of services including a 24-hour front desk, concierge assistance, and a charming gift shop. Delight your taste buds at the on-site restaurant and bar, or let the staff help you plan exciting husky safaris, reindeer farm tours, and more. Engage in thrilling activities like skiing, cycling, and hiking.

Convenient Location and Nearby Attractions
Conveniently located near SantaPark, our hotel is just a stone's throw away from Santa Claus Village and Rovaniemi city center. With free private parking and WiFi, your Arctic adventure awaits. Book now for an unforgettable stay!

Important information:

Credit card details are only needed to guarantee the booking. After booking, the property will send a payment link and instructions on how to proceed with the payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 50 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 16 years old stay for € 75 per person per night when using an existing bed.
    People 3 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 503 reviews
Cleanliness: 9.08
Service: 8.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
B
Bas • solo_traveller • nl
10
2026-01-31 • via Nuitee
B
Bartosz • solo_traveller • pl
10
2026-01-29 • via Nuitee
H
Hendri • couple • ch
10
Absolut fantastisch, Nordlichter vor dem Haus, zu Fuss zum Arctic Circle, wirklich schön und rundum fantastisch.
Pros:

Die Lage, die Nähe zur Natur und man kann selbst bei -22 Grad ohne Probleme zu Santa‘s Village spazieren in 20-30 Minuten. Das Personal war ausserordentlich zuvorkommend und unglaublich freundlich. Das Frühstück kann einen ohne Probleme bis zum Abendessen füllen in Auswahl und Menge die verfügbar ist. Die Unterkunft ist wundervoll, sauber und fantastisch eingerichtet und unterhalten.

Cons:

Ich kann nichts nennen.

2026-01-27 • via Nuitee
P
PUI LENG POLLY • couple • mo
9
2026-01-25 • via Nuitee
T
TSUNGHSIEN • family_with_children • tw
9
2026-01-24 • via Nuitee
A
Amy • family_with_children • gb
7
Great location and experiences, but could do with definite improvement in certain areas.
Pros:

Breakfast was lovely, great location for Santa Park, airport and other activities! Reception and door staff are friendly and helpful. Activities booked through the hotel are well organised and very enjoyable!

Cons:

Management staff at the onside restaurant are very rude and unapologetic. Every single lunch and dinner they forgot drinks and main meals from the order. We did not eat one meal as a family at the same time, waiting up to 20/30 minuets for missing courses. Any additional item you asked for like bread you had to ask for twice and would come after you’ve finished your main meal - not what you expect for £40 a course. There was only ever between 2-4 tables occupied whilst we were in the restaurant so I honestly don’t know how it could go so wrong every single day. This was also the same for all tables around us. This really reduced the overall enjoyment of the holiday as in-between activities long dinners are really the only thing you can do unless you want to pay £60 on a taxi to take you somewhere else.

Rooms were cleaned at random times, one night at 7:00pm when we were trying to put our son to bed.

Rooms are very small, and very small bathroom.

2026-01-20 • via Nuitee
B
biyun • couple • us
10
2026-01-20 • via Nuitee
C
Cristina • couple • za
8
Pros:

The rooms were beautifully appointed! And the food in their Raka restaurant was superb.

Cons:

The experiences offered/arranged by the hotel didn’t meet expectations and were disappointing.

2026-01-19 • via Nuitee
E
Eduardo • couple • br
10
2026-01-19 • via Nuitee
H
Hermann • extended_group • de
7
2026-01-19 • via Nuitee
L
Lina • solo_traveller • fr
5
2026-01-16 • via Nuitee
M
Megan • family_with_children • ie
10
Pros:

Absolutely everything. The attention to detail is phenomenal. The free activities and equipment provided is just amazing. My daughter and I had the most wonderful stay.

Cons:

Nothing.

2026-01-15 • via Nuitee
A
Aine • family_with_children • ie
8
The staff were extremely helpful and facilitated my surprise visit with Santa for my son. Everything that was booked wit
Pros:

The room I upgraded to and the ease of an excellent location to most attractions

Cons:

The standard room is small. when you have a child and all the extra stuff you need for a winter vacation it’s even smaller.

2026-01-14 • via Nuitee
D
Dario • solo_traveller • hr
10
2026-01-10 • via Nuitee
A
Arunya • extended_group • th
8
2026-01-10 • via Nuitee
L
Louise • solo_traveller • au
10
Pros:

Our first visit to Finland and couldn’t have wished for a better place to stay and enjoy Lapland.

2026-01-10 • via Nuitee
D
Dario • solo_traveller • hr
10
2026-01-10 • via Nuitee
F
Ferran • couple • es
10
2026-01-10 • via Nuitee
R
raymond • family_with_children • mc
7
Ok but not great
Pros:

Location. Concept

Cons:

Tiny rooms. Poor food

2026-01-06 • via Nuitee
M
Maciej • couple • pl
10
Rewelacja!!!
Pros:

Wyjątkowy pokój. Rewelacyjna restauracja. Doskonały serwis.
Jeden z najlepszych pomysłów na hotel jakie widziałem

2025-12-31 • via Nuitee