Best Western Swiss Cottage Hotel

Hotels
Best Western
8.1 (3143 reviews)
4 Adamson Rd, Swiss Cottage , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable beds
Cold rooms

Categories

Cleanliness
6.56
Some reviews mentioned the hotel was dirty and had maintenance issues, impacting cleanliness.
Service
9.03
Multiple reviews praised the friendly and efficient staff.
Location
9.07
The location is highlighted positively in almost all reviews as convenient and centrally located.
Room Quality
7.52
Rooms are noted as spacious but suffered from issues like cold temperatures and uncomfortable beds.
Amenities
8.05
General sentiment about amenities is positive, though some amenities did not meet specific expectations.
Value for Money
8.01
Some guests felt the pricing could be better for the quality experienced.
Food and Beverage
8.06
Breakfast and dining options were mentioned positively but with some criticism on prices.
Overall Experience
8.53
Overall experience is generally positive, with appreciation for location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:44

Property Description

Convenient Location

Located just metres from Swiss Cottage London Underground Station, our charming Victorian town house offers a quiet yet convenient stay for our guests. Situated on a peaceful residential street outside London's Congestion Charge Zone, you can easily explore popular areas like Camden and Hampstead.

Unique En Suite Rooms

Individually decorated with Victorian furniture, each en suite room at Best Western Swiss Cottage Hotel exudes its own charm. Complete with modern amenities like a hairdryer, TV, and tea/coffee facilities, you'll enjoy a comfortable and memorable stay.

Stylish Bar/Lounge

Unwind in our stylish bar/lounge, adorned with antiques, a grand piano, and beautiful oil paintings. Perfect for a relaxing evening, this elegant space adds a touch of sophistication to your stay.

Experience the charm and comfort of our Victorian town house - book your stay at Best Western Swiss Cottage Hotel today!

Important information:

On street parking is available between 18:30 and 09:00 weekdays and between 13:30 on Saturday and 09:00 on Monday morning.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 3143 reviews
Cleanliness: 6.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.53
V
Veronika Maria couple ch
8
2026-03-28 via Nuitee
Y
Yousef couple jo
8
2026-03-28 via Nuitee
T
Tatiana solo_traveller cy
10
2026-03-27 via Nuitee
F
Florian solo_traveller at
5
2026-03-26 via Nuitee
Y
Yousef couple jo
8
2026-03-26 via Nuitee
E
Elizabeth couple gb
7
Really lovely location but a little disappointing as could have been really great.
Pros:

The location was great, we had a lovely big room at the front of the house.

Cons:

The noise from a club a few doors down on the opposite side of the road which kept me up until the early hours with people screeching and shouting.
The dining area for breakfast was very cramped you could hardly get your chair out to sit down. I had to wait 30 minutes for a cooked breakfast which was difficult as I was on a business trip and it made me late. When the breakfast came it was good but really disappointing bread used for toast, cold and bendy, no butter give and no jams. The staff seemed overwhelmed but were doing their best. There was a group of children sat without parents at the table who were quite rowdy and jumping up and down all the time so hard on staff and guests.

2026-03-25 via Nuitee
I
Isabel couple es
9
2026-03-25 via Nuitee
G
Giovanni family_with_children it
9
Pros:

Posizione ottima appena fuori la fermata di Swisse Cottage sulla Jubelee line, a 10 minuti da Westminister, praticamente perfetta, colazione oltre le aspettative, molto variegata e abbondante per ogni gusto, colazione sia continentale che inglese, hanno soddisfatto qualsiasi nostra richiesta, staff cordialissimo e disponibile e sempre pronto a darci informazioni utili su qualsiasi argomento, letto molto comodo, cambio degli asciugamani giornaliero, consigliatissimo.

2026-03-25 via Nuitee
C
ciaran family_with_children ie
9
Pros:

Everything. The layout of the room was a little different to the last time I stayed, but it still has nice old furniture and was so clean and comfortable. The staff are very helpful and the location is excellent.

Cons:

Nothing.

2026-03-25 via Nuitee
S
Susan family_with_children gb
9
Pros:

Location was very good. Quiet street, just a quick bus ride from Camden.

Cons:

The shower head needs replacing so you can position the spray properly.
I don't like shower curtains.

2026-03-24 via Nuitee
T
Taina couple fi
10
2026-03-24 via Nuitee
E
Emilia family_with_children fr
9
2026-03-23 via Nuitee
Y
Yarob solo_traveller jo
9
2026-03-23 via Nuitee
S
Sak solo_traveller ua
8
2026-03-23 via Nuitee
I
Ian family_with_children gb
10
Coming back.
Pros:

Upgraded to a very good large room. Pleasant and helpful staff. Good bar.Clean and comfortable.

Cons:

Parking is convenient but not cheap.

2026-03-20 via Nuitee
M
meGUco couple jp
8
快適
Pros:

スタッフの対応がフレンドリーだった

Cons:

エレベーターが使えなかった

2026-03-20 via Nuitee
P
Phelan solo_traveller ie
9
Top Class
Pros:

The staff were superb, really welcoming & friendly

Cons:

Nothing, I had a lovely stay

2026-03-19 via Nuitee
O
Oliver solo_traveller de
7
2026-03-19 via Nuitee
S
Samiksha family_with_children ca
7
2026-03-19 via Nuitee
A
Alison couple gb
8
Excellent breakfast. Good for a one night stay.
Pros:

Breakfast was excellent.
The room had a separate sitting area which was nice although the sofa wasn't very comfy.
The second tv in the bedroom didn't work.

Cons:

It could do with an update - it's looking a little tired.

2026-03-19 via Nuitee