The Churchill Hotel

Hotels
8.8 (6063 reviews)
65 Bootham , York , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Parking fees
Noise in rooms
Limited outdoor service

Categories

Cleanliness
8.7
Most reviews mention cleanliness positively, but a few also indicate noise issues which slightly affect the score.
Service
9.2
Reviews highlight friendly and welcoming staff, making service a strong point of the hotel.
Location
9.2
Multiple reviews praise the excellent location, making it easily accessible to the city center.
Room Quality
8.7
Rooms are described as clean and comfortable with some extra features, though some reviews note minor drawbacks.
Amenities
8.7
General sentiment suggests good facilities available, though some reviews mention parking charges.
Value for Money
8.2
Although guests report high satisfaction, parking fees and charges for outdoor pods affect perceived value.
Food and Beverage
8.7
Positive comments on the breakfast and bar food, contributing to a decent rating, despite some areas of concern.
Overall Experience
9
Guests generally express a desire to return, reflecting a strong overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Historic Elegance with Modern Comforts

Located in the heart of York city centre, this Georgian mansion seamlessly blends historic charm with contemporary amenities. Dating back to 1827, the property boasts original features, high ceilings, and a touch of modern luxury. Each room is equipped with a flat-screen TV and a modern bathroom, offering a comfortable stay.

Culinary Delights and Relaxation

Indulge in a culinary journey at the award-winning brasserie, serving seasonal Yorkshire dishes in a modern British style. Unwind at the Wellington Bar with a wide selection of drinks or enjoy sunny days in the newly-opened beer garden with a wood-burning pizza oven.

Convenient Location and Tranquil Setting

Nestled in beautiful and serene grounds, The Churchill Hotel is a peaceful retreat just a short walk from York Minster, shops, and restaurants. With car parking available and free Wi-Fi, this hotel is the perfect choice for your stay in York.

Ready to experience a perfect blend of history and modern comfort? Book your stay at The Churchill Hotel now!

Important information:

Pets are not allowed except by prior arrangement.

Please note that this property cannot accommodate hen and stag, or similar parties.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for £20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

Location

Guest Reviews

8.8
Based on 6063 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
D
denis extended_group gb
9
Great guy behind reception,
Pros:

Single beds were for children not adequate for male adults
Not impressed with charge applied for car parking after booking

Cons:

Girl behind bar seemed suppressed ,unable to communicate with customers
with boyfriend waiting for her in bar area

2026-03-07 via Nuitee
J
Janice couple gb
10
2026-03-07 via Nuitee
A
aaron couple gb
7
2026-03-07 via Nuitee
B
Brian couple gb
10
2026-03-06 via Nuitee
M
MARGARET couple gb
7
Pros:

Location near city centre

Cons:

Was disappointed with shower head

2026-03-06 via Nuitee
J
Joanna couple de
9
Excellent. Helpful staff, great food, good location and nice atmosphere.
2026-03-05 via Nuitee
V
Vanessa couple gb
8
Nice break
Pros:

Location
Attentive staff

Cons:

Not the best room but decent value

2026-03-05 via Nuitee
G
Graham couple gb
9
2026-03-04 via Nuitee
C
chris couple gb
10
Clean tidy and basic
Pros:

Clean , good location

Cons:

Tv old and dated needs to have apps ect also no fridge in room

2026-03-03 via Nuitee
C
Clarke family_with_children gb
8
Pros:

full of character lovely room and decor

Cons:

uncomfortable mattress

2026-03-02 via Nuitee
S
Sarah solo_traveller gb
10
2026-03-02 via Nuitee
J
Jessica couple gb
4
Overpriced, felt unsafe and disappointed with what should have been a luxury stay
Pros:

Location was good and only 5 minute walk into the centre, room and free standing bath was nice, bath and shower had good power. Ian front of house was a great welcome and so friendly when we checked in - the anomaly amongst the customer service team.

Cons:

Parking charges were a surprise at £8 per day, the breakfast was poor and overpriced at £20+pp, poor management and customer service. We had a poor first night sleep due to being disrupted by a guest - a regular at the hotel - who was knocking on our door and trying our door handle at 2am, jolting us awake. Other individuals on our floor were disturbed and complained. Despite knowing who the individual was, this wasn't resolved and the guest wasn't challenged or asked to leave the property, no gesture of goodwill given and manager John wasn't prepared to reassure us in anyway and refused to take accountability; so we will be escalating this further. Extremely disappointing and poor customer service skills for a manager within hospitality. We understand hotels cannot control their guests, but they can prioritise guest experience and their safety. No resolution made us feel uneasy and unsafe on our second night staying in the hotel. We wanted to dine in the onsite restaurant on our second night and visit the bar, but due to how we had been spoken to and been made to feel by the manager, we didn't feel comfortable doing this.

For a luxury four poster room, the bed was small and the mattress could do with replacing as it dipped. No mini fridge. Not enough tea/coffee/milk in the room. We are disappointed as we booked this hotel based drawn in by its luxury feel and decor, with promise of a luxury stay at almost £500 for two nights, yet this wasn't what we experienced.

2026-03-02 via Nuitee
S
Sven couple gb
8
Citytrip York.
Pros:

Vriendelijk en behulpzaam personeel, het lekkere ontbijt, de gezellige bar en een voortreffelijk keukenteam.

Cons:

Beperkte bewegingsruimte in kamer 118 en de werkmannen die stipt om half acht aan hun job begonnen, uitgerekend onder het venster van kamer 118.

2026-03-01 via Nuitee
L
Louise couple gb
10
Literally had the best stay here!
Pros:

Location, the style, the atmosphere.

Cons:

N/A

2026-03-01 via Nuitee
J
Jodie couple gb
8
Lovely York stay, close to centre
Pros:

Lovely clean hotel in ideal location

Cons:

Standard facilities, nothing to dislike

2026-03-01 via Nuitee
S
Stuart couple gb
10
2026-03-01 via Nuitee
P
Paul couple gb
7
Don’t stay in 10 Downing Street
Pros:

Beautiful building

Cons:

Our room was SO noisy. Clashing & banging of doors ALL night! Horrible
Don’t stay in 10 Downing Street

2026-03-01 via Nuitee
G
Georgina couple au
7
A very pleasant and enjoyable stay
Pros:

Decor and location

2026-02-28 via Nuitee
S
Sandra couple gb
7
We would definitely stay again as it’s perfect for walking into York
Pros:

Breakfast was very good , I asked for a higher room as when we stayed before we were in the basement with a tiny window and it was very dark so this time our room had a nice big window that you could see out of

Cons:

We found our room was to hot even though the heating wasn’t on so would be worried if it was summer
It was a lovely room

2026-02-28 via Nuitee
C
Conrad couple gb
8
Really good place to stay and I would return i. Yhe future
Pros:

Really good location for the city centre. Nice hotel and staff were really helpful.

Cons:

We stop in a small double but on arrival there was workmen outside the window which started early on the morning with power tools. Room was too hot. ALTHOUGH this was an issue when we spoke with staff they were really polite and helpful and moved us to another room at the other side of the hotel.

2026-02-28 via Nuitee