Hotel Tigaiga

Hotels
9.6 (1849 reviews)
Parque Taoro, 28 , Puerto de la Cruz , es

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Quiet atmosphere
Beautiful surroundings
Friendly staff
Comfortable beds
Cons:
Parking problems
Noisy construction nearby
Language barrier with staff

Categories

Cleanliness
9.28
The hotel was clean and well presented.
Service
9.75
The reception team were welcoming and helpful. Very friendly staff.
Location
9.79
The hotel is in a quiet location and beautiful surroundings.
Room Quality
9.98
The beds were very comfortable and the suite was spacious with a large terrace.
Amenities
9.27
The pool and gardens are relaxing, but the unheated pool could be improved.
Value for Money
9.23
Parking issues overshadowed the stay, impacting overall value perception.
Food and Beverage
9.78
Food was fresh and delicious, though some drinks were not up to standard.
Overall Experience
9.75
Enjoyable stay despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:59

Property Description

Tropical Paradise Setting
Surrounded by lush tropical gardens, Hotel Tigaiga provides a serene escape in Tenerife. The outdoor swimming pool and restaurant with a terrace offer the perfect spots to unwind and soak in the beautiful surroundings.

Relaxation and Recreation
Guests can indulge in relaxation at Hotel Tigaiga with amenities like massages under palm trees, a rejuvenating sauna, and even a fun game of table tennis. The peaceful ambiance allows for a truly rejuvenating experience.

Convenient Location and Services
Located near Playa Jardín Beach and Taoro Park, Hotel Tigaiga offers easy access to local attractions. The tour desk provides valuable insights for exploring the area, including visits to Teide National Park. With free WiFi, car rental services, and complimentary parking, guests can enjoy a hassle-free stay.

Book your stay at Hotel Tigaiga now for a memorable tropical getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 1849 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.98
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.78
Overall Experience: 9.75
C
christian couple de
9
Schönes Hotel in toller Lage mit gutem freundlichen Service
Pros:

Sehr gut , waren deshalb schon mehrfach da

Cons:

Wir haben keine negativen Anmerkungen

2026-03-28 via Nuitee
J
Jennifer solo_traveller fr
9
Pros:

La suite, le cadre merveilleux, le calme de l'établissement

Cons:

Le lit grinçait un peu, sinon rien à redire :)

2026-03-28 via Nuitee
A
Arnaud couple fr
9
Tout était parfait, très agréable séjour.
Pros:

L’accueil est parfait, précis et très sympathique.La chambre très confortable donnait sur le magnifique jardin ! Nous n’avons pas pu profiter de la piscine car les températures étaient trop justes pour nous .L’établissement est très bien tenu, digne d’un grand hôtel !

Cons:

Tout était ok.

2026-03-27 via Nuitee
L
Lorraine couple de
10
Pros:

We absolutely love Tigaiga. Such a lovely hotel in prime location with a beautiful garden. The pool is beautiful. Extremely warm welcome as always. It's like coming home. Excellent service and assistance, always!! Comfortable room. Great design offering very good storage facilities and a very well designed bathroom. The beds may be rather hard for some. Superb housekeeping. Good breakfast though the dining room can become busy, uncomfortable and airless. We generally skip breakfast (which is good) unless we can eat outside. Our choice, others will see this differently. Similarly we prefer to dine a la carte or in one of the good restaurants in the city where we can dine later and at leisure. Short taxi ride. Tigaiga has always suited a mature, quieter clientele. Few or no children during most of our stays. This isn't a place for party people. Frankly we hope it stays that way.

Cons:

Crowded, airless breakfast room. Unfortunately, for us, most guests appear to prefer windows closed. We would welcome a room service (simple.coffee, fruit, patry) option or room only rate.

2026-03-25 via Nuitee
M
Monica couple ch
8
Gute Erholung und ausgezeichnete Lage für Stadt und Ausflüge.
Pros:

Sehr gutes traditionelles Frühstück (ev. auch mal Chia-Müsli, Smoothie etc. in Weck-Glas anbieten) hat uns super gefallen, äusserst freundliches Personal!

Wunderschöner Garten und herrliche Aussicht auf Puerto de la Cruz, wir haben diese Tage sehr genossen!

Cons:

-

2026-03-25 via Nuitee
E
Eric family_with_children fr
9
Pros:

L'hotel se trouve au sein d'un parc à la végétation luxuriante, au calme dans les hauteurs de la ville. Le petit-déjeuner est copieux et les repas du soir sont agréables et variés.

Cons:

Les places de parking de l'hotel sont limitées. Le parking public à proximité est bien souvent saturé nous obligeant à chercher une place dans plusieurs rues.

2026-03-24 via Nuitee
A
Anjo44 couple fr
10
2026-03-22 via Nuitee
J
Jens solo_traveller dk
6
2026-03-21 via Nuitee
S
Stefan solo_traveller nl
10
Very pleasant hotel
Pros:

Nice, comfy room. Friendly staff.

Cons:

Parking slightly difficult.

2026-03-21 via Nuitee
B
Bernat couple es
9
Lloc inmillorable per desconectar a Puerto de la Cruz
Pros:

Les seves vistes al mar i al Teide

Cons:

Tot super be

2026-03-21 via Nuitee
J
Jankees couple nl
10
Pros:

Rustige omgeving.

2026-03-20 via Nuitee
C
Carolyn family_with_children gb
9
Pros:

A lovely view from the room of the garden with the sea to the left and the mountain range to the right. The food in the restaurant was excellent.

Cons:

It is a long steep hill up from the sea front.

2026-03-19 via Nuitee
L
Laura family_with_children de
9
2026-03-19 via Nuitee
M
Murielle Mikoda family_with_children fr
10
Séjour à l'hôtel Tiguaiga
Pros:

L'hôtel est situé dans les hauteurs de Puerto de la Cruz. Le parc de l'hôtel est splendide. La vue sur le Teide est magnifique. Nous avons apprécié le parking de l'hôtel au coût de 8 Euros par jour car se garer dans les environs est quasi impossible.

Cons:

Le manque d'informations en français. Les clients de l'hôtel sont principalement des Allemands.

2026-03-17 via Nuitee
P
Peter couple de
9
2026-03-15 via Nuitee
C
Christelle couple fr
10
Excellent rapport qualité prix dans un hôtel au calme
Pros:

Hotel familial au calme absolu , très très bon rapport qualité/prix , idéal pour les randonneurs
Les points positifs :
🌸au cœur d’un magnifique jardin botanique
😴au calme, chambre très bien insonorisée . Vous pouvez demander un mini frigo sans supplément dans votre chambre qui n’est pas mis d’office
🍽️petit déjeuner très bien , pour les repas buffets de crudités et de fruits en complément d un menu à la carte au choix 2 souples , une entrée , au choix 2 plats , au choix 2 desserts , très bonne cuisine 🧑‍🍳
🫶 gentillesse et attention du personnel ( fruits dans la chambre , machine à café …, petit message d’attention le jour de votre départ sur votre table , table réservé pour les repas )
💦 petite piscine que nous n’avons pas testé mais qui a le mérite d’être chauffée à 25 degrés par panneaux solaires et complément de bâches à bulle la nuit
🅿️un conseil réservez le parking privé de l’hôtel au prix de 8€/jour car malgré un parking gratuit à proximité il est souvent fermé car réservé pour des événements qui se déroulent dans d’autres hôtels👨‍🦳 clientèle essentiellement âgée de plus de 50 ans , ne correspondra pas à une clientèle très jeune qui recherche un hôtel proposant des animations ou festifs

Cons:

Rien

2026-03-15 via Nuitee
M
Malcolm couple gb
9
Weather did affect our stay this time However were able to rest and relaxin the hotel
Pros:

Excellent every day something to look forward to Sadly the weather was disappointing affecting the wonderful views we have experienced on previous stays We just love the gardens

Cons:

We were not very happy with the table d, hote On our last evening the main course of entrecôte with apple was not as discribed and we could not eat it However all the meals in the à la care restaurant were excellent

2026-03-14 via Nuitee
J
Jürgen couple de
7
Pros:

Die Ruhe
Überwiegend freundliches Personal

Cons:

Weit ab vom Zentrum steiler Fußweg mit sehr vielen Treppen
Anfangserklärungen sehr unvollständig.
Essen in der HP entsprach nur manchmal einem 4 Sterne Hotel

2026-03-13 via Nuitee
V
Volker family_with_children de
9
Pros:

Freundliches Team

2026-03-13 via Nuitee
K
Kling family_with_children fr
9
Pros:

Le rapport qualité et prix, la qualité des repas et la gentillesse du personnel
L' emplacement pour découvrir le nord de l' ile

Cons:

Manque peut-être d' activités à faire en cas de mauvais temps.
Pas de tv connectée à Internet

2026-03-12 via Nuitee