Facilities

Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Easy check in
Cleanliness in some reviews
Cons:
Noise issues
Cleaning inconsistencies
Uncomfortable beds

Categories

Cleanliness
6.73
Multiple reports of insufficient cleaning, including hair and dirt present.
Service
8.7
Generally positive experiences with staff interaction noted.
Location
9.24
Consistently highlighted as great, close to many amenities.
Room Quality
7.69
Mixed reviews; some rooms uncomfortable due to noise, with beds being reported as uneven.
Amenities
7.22
Limited kitchen utensils noted, some dissatisfaction with bathroom size and amenities.
Value for Money
8.18
Pricing considered reasonable given location despite some shortcomings in facilities.
Food and Beverage
8.73
No specific mentions, defaulting to standard quality for this hotel tier.
Overall Experience
8.3
Overall positive sentiment with a few issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:38

Property Description

Convenient Location & Attractions
Stay at New Cavendish Street Serviced Apartments for easy access to popular London attractions such as Carnaby Street and the British Museum.

Well-Equipped Units
Enjoy a comfortable stay with amenities like a kitchenette, free WiFi, flat-screen TV, and heating facilities in each unit.

Nearby Points of Interest
Explore Oxford Street, Tottenham Court Road, and Dominion Theatre just a short distance away from the aparthotel.

To book your stay at New Cavendish Street Serviced Apartments by StayPrime, visit our website now!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.

Please note that the building does not have air-conditioning, but central heating and separate fans are provided.

The building does not have a elevator.

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.

Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced.

Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2452 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.3
R
Richard couple au
10
Pros:

Great location, very clean, all the facilities needed

2026-06-12 via Nuitee
M
Marco solo_traveller it
7
Pros:

the room was decent size and bright thanks to the big window. location is central so really good and check in was easy.

Cons:

I guess the walls are really thin and you can literally hear every step the people in the apartments near u take, if you're a light sleeper that could be a problem.

2026-06-12 via Nuitee
R
Rose couple ie
8
Everything you would need was there.
Pros:

Great location, very clean - world recommend

Cons:

Nothing

2026-06-11 via Nuitee
J
Judy solo_traveller gb
8
Pros:

Clean, good location

Cons:

Facilities ok but room very small

2026-06-11 via Nuitee
J
Julir solo_traveller gb
9
2026-06-11 via Nuitee
L
Lodi couple it
10
Tutto perfetto nel complesso
Pros:

La posizione super comoda vicino a tutto

Cons:

Le finestre che non si aprivano completamente per questioni di sicurezza ma era caldo molto

2026-06-11 via Nuitee
E
ewerling solo_traveller br
8
Pros:

The apartment was impecably clean, everything new and functional, had all appliances for 2. Good quality furniture, towels, even the bathroom floor is heated. Our room had 2 big Windows facing the street. A Tesco 1 block away is a plus. Excellent location to walk everywhere (if you like walking). Check in was easy, good space inside.

Cons:

The bed is smaller than regular double (less than 1,40m) four us couple it was not confortable, but for 3 nights we managed. There was only one dish cloth, 2 forks, 2 of everything. No plastics to accomodate this in the fridge. The humanless contact is not very welcoming, i had some questions such as if we could arrive 2h or 1h earlier but the answer was always the same standard instructions. For us after a 24h trip, in the raining, it would be nice to have an answer. At the end we got in earlier by chance.

2026-06-11 via Nuitee
J
Jean-Sebastien solo_traveller es
8
Very nice stay, I would come back if the price remains the same
Pros:

The bed and the space in the room, a lot of luminosity as well.

Cons:

The water stream in the shower was too low
Would be nice to have adapters for the devices

2026-06-10 via Nuitee
J
José couple pt
9
Pros:

The cleanliness, the quietness and the location.

2026-06-10 via Nuitee
R
Roland solo_traveller at
10
2026-06-08 via Nuitee
D
Dijana couple hr
7
Overall ok value for money, but I wouldn’t stay in the summer again due to lack of ventilation and high temperatures in
Pros:

Excellent location, clean, tidy.

Cons:

Small bed, really hot inside the room, without the possibility to fully open the windows.

2026-06-08 via Nuitee
L
Laura solo_traveller lt
9
Great place for short or longer stay in London
Pros:

Great location, there were couple tube stations nearby, all amenities worked well, fast reaction from the staff if needed, the room was clean - really enjoyed my stay.

Cons:

One morning fire alarm randomly went off in all of the building but all was good in the end and it was turned off in about 10 minutes by the staff. Also for two nights WiFi wasn't working.

2026-06-07 via Nuitee
C
Claire solo_traveller gb
9
2026-06-06 via Nuitee
C
Catherine solo_traveller gb
9
2026-06-05 via Nuitee
S
Sheila solo_traveller gb
9
It was all that I needed for my stay in London
Pros:

Very clean, staff helpful and good location

Cons:

It was very hot at night

2026-06-04 via Nuitee
O
Olga solo_traveller ch
7
Great location
Pros:

Centric location

Cons:

Small double bed, hard mattress. Window to inner "lightwell"

2026-06-04 via Nuitee
R
Richard solo_traveller gb
10
2026-06-03 via Nuitee
P
Peter solo_traveller au
8
2026-06-03 via Nuitee
G
Gul solo_traveller tr
8
Pros:

O da güzeldi konumu da iyiydi o Oxford streete yakın.

Cons:

Biz çift olarak geldik bir tane anahtar verdiler ikimiz farklı yerlere gittiğimizde zor oldu ikincisi mikrodalga ve buzdolabı çalışmadi

2026-06-02 via Nuitee
M
Marika couple it
10
2026-06-02 via Nuitee