Hotel New Gaea Ube

Hotels
7.6 (586 reviews)
Matsushimacho 3-15 , Ube , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Staff adhere to local safety protocols
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
CCTV outside property
See all facilities

Review Highlights

Pros:
Friendly Staff
Convenient Location
Clean Rooms
Cons:
Minor Cleanliness Issues
Small Room Size
Room Amenities Improvement

Categories

Cleanliness
6.8
Some guests noted issues with cleanliness, particularly in the bathroom.
Service
8.26
Numerous reviews praised the staff for being helpful and friendly.
Location
7.81
Convenient location with nearby shops and restaurants.
Room Quality
7.26
Generally comfortable rooms, though some reported minor issues.
Amenities
7.79
Good amenities, including a complimentary drink bar.
Value for Money
7.34
Reasonable prices for the quality offered.
Food and Beverage
7.8
Positive comments about the breakfast and drink offerings.
Overall Experience
7.77
Overall positive experiences, with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

City Views and Convenient Location
Hotel New Gaea Ube, located in Ube, offers stunning views of the city and is just 3.5 km from Onda Sports Park.

Comfortable Rooms and Amenities
Each air-conditioned room at the 3-star hotel comes with free WiFi, a desk, and a flat-screen TV. With private bathrooms, bed linen, and towels provided, guests can enjoy a comfortable stay.

Helpful Services and Nearby Attractions
The hotel offers a restaurant and convenient on-site parking. Guests can also rely on the reception for area information. Explore attractions like Tokiwa Museum and Tokiwa Zoo, both within 5 km. Don't miss out on experiencing the best of Ube during your stay at Hotel New Gaea Ube.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

7.6
Based on 586 reviews
Cleanliness: 6.8
Service: 8.26
Location: 7.81
Room Quality: 7.26
Amenities: 7.79
Value for Money: 7.34
Food and Beverage: 7.8
Overall Experience: 7.77
S
Suzuki • solo_traveller • jp
7
2026-05-14 • via Nuitee
S
Shoko • family_with_children • jp
6
2026-05-06 • via Nuitee
A
Akane • family_with_children • jp
5
まあまあ
Pros:

ラウンジで、スパークリングワインが無料で飲めるのは、良い

Cons:

設備が古く、シャワーを出すと洗面台の水道からも水が漏れた

2026-05-05 • via Nuitee
Y
Yuuhi • solo_traveller • jp
5
2026-05-05 • via Nuitee
H
Hanako • solo_traveller • jp
9
2026-05-05 • via Nuitee
S
Shoko • family_with_children • jp
5
2026-05-04 • via Nuitee
H
Hamashita • family_with_children • jp
9
2026-05-01 • via Nuitee
M
Matthew • couple • us
5
It’s as cheap as you see for a reason. Staff was very friendly.
Pros:

Very convenient location.

Cons:

Beds are extremely uncomfortable. Pillows were made of plastic and very thin, have neck pain after suing them for a night.

2026-04-26 • via Nuitee
T
takenouchi • solo_traveller • jp
5
2026-04-26 • via Nuitee
N
NORIKO • solo_traveller • jp
8
2026-04-14 • via Nuitee
R
Ryuji • solo_traveller • jp
7
Pros:

部屋が予想以上に綺麗で、フロントスタッフの対応も良かった

Cons:

冷蔵庫のやベットの配置

2026-04-12 • via Nuitee
K
KIWAMI • family_with_children • jp
5
2026-04-09 • via Nuitee
レイ • family_with_children • jp
10
満足です
Pros:

ホテル対応が親切で丁寧です
とても気持ちよく過ごせます

Cons:

なし

2026-03-29 • via Nuitee
T
tomoki • solo_traveller • jp
9
2026-03-29 • via Nuitee
I
ICHIRO • family_with_children • jp
7
Pros:

ウエルカムドリンク的な要素もありました。

2026-03-29 • via Nuitee
M
masashi • couple • jp
7
Cons:

枕が薄く眠り辛かった

2026-03-26 • via Nuitee
M
MASAKO • solo_traveller • jp
8
いつもの宿
Pros:

ベッド、コーヒー

Cons:

洗面所のボールが小さくて、足元が濡れる

2026-03-23 • via Nuitee
S
Shuichi • solo_traveller • jp
9
宇部新川駅から一本道でアプローチできるコスパの良いホテル
Pros:

数十年のヘビーユーザーです。
２階のラウンジでスパークリングワインなどのフリードリンクが提供されている。

Cons:

休前日は宿泊費が上昇するので宿泊を諦めた。２階のラウンジを利用する際、食品の持ち込みについては時間帯制限がない方が有り難い。朝食のサンドイッチは価格相応だが、選択肢がない為、連泊する場合でも同じメニューが提供されている。

2026-03-20 • via Nuitee
S
SHIGERU • solo_traveller • jp
8
又来ます
Pros:

朝食サンドおいしかった、

2026-03-17 • via Nuitee
M
MASASHI • couple • jp
5
角部屋からの眺めが良かった！
Pros:

シャンプー、リンスが良かった。
ドライヤーもよかった。
ドリンクバーも素敵だった。

Cons:

ユニットバスがかなりカビ・雑菌の匂いがした。
臭かった。かなりきつかったです。

2026-03-16 • via Nuitee