The Park City Grand Plaza Kensington Hotel

Hotels
8.6 (4003 reviews)
18-30 Lexham Gardens , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Cons:
Noise Issues
Outdated Rooms
Basic Food Options

Categories

Cleanliness
8.68
The hotel was noted for its cleanliness, with multiple reviews emphasizing the condition of the rooms.
Service
8.85
Friendly and accommodating staff were frequently praised, though some reviews noted slow response times.
Location
9.19
Multiple reviews highlighted the excellent location near public transport and key attractions.
Room Quality
8.44
Rooms were comfortable and spacious, but some reviews mentioned issues such as noise.
Amenities
8.57
Decent facilities were reported, with some areas needing upgrades, particularly in older sections.
Value for Money
8.63
Guests mentioned that with the price range, they expected a bit more luxury.
Food and Beverage
7.68
Some reviews criticized the quality of breakfast and dining options as basic.
Overall Experience
8.75
Overall guest experience was positive with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:38

Property Description

Luxurious Accommodation

The Park City Grand Plaza Kensington offers elegant and stylish rooms with modern décor and top-notch amenities, including a flat-screen TV, free high-speed internet, and a Bose radio. Each room also boasts a private bathroom for ultimate comfort during your stay.

Culinary Delights

Indulge in traditional authentic Malaysian cuisine at the Yasmine Restaurant, located within the hotel. After a delicious meal, unwind with a drink at the onsite bar or enjoy a peaceful moment in the garden cafe. The hotel provides a delightful culinary experience for guests to savor.

Convenient Location

Located just a 5-minute walk from Earl’s Court Tube Station, this hotel provides easy access to top London attractions, museums, and parks. With excellent transportation links to Paddington Station and London Gatwick airport, exploring the city is a breeze.

Book your stay at The Park City Grand Plaza Kensington now for a memorable and convenient London experience.

Important information:

Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. Alternatively, if the payment is being made by a third party you will be required to fill in a third party authorization form and provide a copy of the card (both sides) being used authorizing the hotel to charge the card provided. Please contact the hotel immediately to obtain the card authorization form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4003 reviews
Cleanliness: 8.68
Service: 8.85
Location: 9.19
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.75
J
Juliana • couple • nl
8
great location, good value
Pros:

the hotel is in a perfect area! felt very safe, was very pretty, and was in walking distance from a few lively streets and pubs. the staff was very kind - they helped us figure out the tv and stored our bags when we arrived early. the room was clean and just as described. would recommend as a good budget option in london!

Cons:

not sure if it was just our room, but something we did not expect was that we had stairs to go to the bathroom and a high tub. both of these could be difficult for those with mobility issues or concerns. beds are also a bit worn so you could feel springs in some areas but was still decently comfortable

2026-03-21 • via Nuitee
A
Angharad • couple • gb
10
Lovely stay once again
Pros:

They staff are always welcoming and the rooms are always lovely and clean

2026-03-20 • via Nuitee
F
Fiona • extended_group • ie
10
2026-03-20 • via Nuitee
Z
zane • solo_traveller • de
8
2026-03-20 • via Nuitee
A
Anne • extended_group • dk
8
2026-03-20 • via Nuitee
M
marylène • couple • fr
9
Emplacement top, quartier agréable, calme, literie confortable et chambre spacieuse
Pros:

Super emplacement à 7 min à pieds du métro Earl’s court dans le quartier résidentiel de Kensington très calme et agréable.
Chambre très confortable, bien plus grande que la majorité des chambres à Londres, la salle de bain était à l’étage comme un duplex.
Deux petites bouteilles d eau fournies dans le frigo très appréciable.
Literie très confortable, grand lit 180 cm.
Possibilité de laisser ses bagages à la réception après Check out.
Nous n’avons pas testé le petit déjeuner ni la restauration.

Cons:

Il faisait très chaud dans la chambre, la climatisation était difficile à régler ou ne fonctionnait pas ??

Nous avions demandé en amont une chambre en étage élevé et au calme…nous avons eu une chambre au 2 ème étage (2/4) et juste à côté de l’ascenseur…

2026-03-19 • via Nuitee
A
Alexandra • couple • gr
8
2026-03-19 • via Nuitee
J
James • family_with_children • gb
10
2026-03-19 • via Nuitee
I
India • solo_traveller • gb
8
2026-03-18 • via Nuitee
G
GINA • couple • us
10
2026-03-18 • via Nuitee
T
Timea • family_with_children • hu
8
Pros:

Location is close to underground, calm area. Large room with kids.

Cons:

Breakfast is in a separate restaurant.Breakfast was poor, not good.

2026-03-17 • via Nuitee
S
Smith • family_with_children • gb
7
Pros:

Location Was Great For Exploring London

Cons:

No Bar in The Hotel But No Essential

2026-03-17 • via Nuitee
Y
Yonca • family_with_children • tr
5
2026-03-16 • via Nuitee
L
Luca • couple • it
10
2026-03-16 • via Nuitee
C
Célien • couple • be
8
Ideaal hotel voor een weekend weg
Pros:

De buurt en de bereikbaarheid

Cons:

Op de foto’s is de kamer groter

2026-03-16 • via Nuitee
L
Laura • couple • nl
5
2026-03-15 • via Nuitee
C
Catriona • family_with_children • gb
8
Pros:

Clean, peaceful. Great location for the Royal Albert Hall. Staff were excellent. Really comfortable.

2026-03-15 • via Nuitee
F
Fleur • couple • nl
7
Pros:

Prima locatie

Cons:

Basic

2026-03-15 • via Nuitee
K
Khaled • couple • sa
10
جميل جدا
Pros:

الموقع والنظافة وحجم الغرفة

Cons:

لا شي

2026-03-15 • via Nuitee
A
Andreas • couple • de
8
gelungen
Cons:

Angebot des Restaurants (Fruehstueck)

2026-03-15 • via Nuitee