Hotel Arenas del Pacifico

Hotels
8.9 (189 reviews)
Colorin, 507 , Santa Cruz Huatulco , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Clean rooms
Cons:
Dated facilities
Limited amenities
Internet issues

Categories

Cleanliness
8.61
Several mentions of cleanliness but also issues with odors and dated rooms.
Service
9.58
Staff described as friendly and helpful in multiple reviews.
Location
9.62
Praised for its convenient location near restaurants and attractions.
Room Quality
8.07
Generally clean but outdated rooms and a few complaints about smells.
Amenities
7.6
Limited amenities noted, including issues with internet and no fridges.
Value for Money
9.56
Good value highlighted in multiple reviews, especially given the prices.
Food and Beverage
9.11
Breakfast received positive feedback but some room for improvement noted.
Overall Experience
9.08
Overall positive experiences shared, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:06

Property Description

Luxurious Outdoor Pool
Hotel Arenas del Pacifico boasts a refreshing outdoor pool, perfect for a relaxing swim under the sun.

Delicious Dining Experience
Indulge in a culinary journey at our on-site restaurant, offering a variety of delectable dishes to satisfy your taste buds.

Convenient Location
Located just a stone's throw away from Santa Cruz town centre and a short walk from the bus station, Hotel Arenas del Pacifico offers easy access to the heart of the city.

Book your stay at Hotel Arenas del Pacifico now and experience the perfect blend of comfort and convenience during your visit.

Important information:

Please note that there is a 5% charge when you pay with a (Visa, Mastercard, American Express etc..) credit card.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 189 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 7.6
Value for Money: 9.56
Food and Beverage: 9.11
Overall Experience: 9.08
M
marie helene • family_with_children • fr
9
2026-02-14 • via Nuitee
H
Hortensia • family_with_children • mx
10
Vacaciones de lujo
Pros:

Limpio, cómodo, habitación de muy buen tamaño, me gustó que tenía espacio para colgar ropa húmeda, la atención muy buena

Cons:

Todo muy bien

2026-02-11 • via Nuitee
P
Paolo • couple • it
9
Pros:

la ubicación, la alberca, el desayuno, la cajafuerte, la limpieza, el personal del hotel

Cons:

la toallas de cuerpo demasiado pequeñas

2026-02-11 • via Nuitee
I
ian • couple • gb
9
Comfortable, clean and friendly local hotel in good location
Pros:

Lovely staff, comfortable room with comfortable beds, very clean with daily housekeeping. Fridge and a/c in room. Easy walk to central square. 2 restaurants next door. Nice pool.

Cons:

Wi-fi could be a bit hit and miss. Breakfast only ok.

2026-02-10 • via Nuitee
A
Alma Delia • extended_group • mx
8
Comodo y agradable
Pros:

Muy limpio , la ubicación es excelente

Cons:

No todo el personal es amable, el agua de la piscina es demasiado fria , el alumbrado publico en la noche no es el adecuado, el Wifi no llegaba a la habitación

2026-02-09 • via Nuitee
N
Neil • couple • ca
8
Delightful independent hotel with comfortable and affordable accommodations
Pros:

A 5 minute walk to the square with lots of shops and restaurants. Pool is refreshing and clean. Breakfast is included.

2026-02-08 • via Nuitee
F
Francisco Jaime • couple • mx
9
Pros:

La ubicación

Cons:

No había vasos , agua fría alberca

2026-02-08 • via Nuitee
L
LeeLane Asher • family_with_children • ca
10
2026-01-29 • via Nuitee
P
pablo • family_with_children • ar
9
Excelente!
Pros:

Todo el ambiente y el barrio es muy agradable. Bonita piscina y el diseño de los pisos es acogedor y con detalles de diseño tradicional. Super atento el personal. Muy bien equipada la habitación. Bonito balcón a la piscina y el cerro. Las habitaciones tienen los nombres de cada playa de Huatulco

Cons:

Solo unos pocos detalles: el desayuno debería mejorar. Las habitaciones y baño no tienen percheros para toallas o abrigos. Nuestro baño tenía un problema de ventilación de olor a desagüe. Para nosotros no fue problema pero si te tocan las habitaciones de 4to. Piso son 50 escalones hasta y desde planta baja

2026-01-28 • via Nuitee
B
Birgit • family_with_children • de
9
Alles in allem ein sehr schöner Aufenthalt, würden auf jeden Fall wiederkommen!
Pros:

Uns hat das Hotel sehr gut gefallen...es ist sehr schön, hat schöne saubere Zimmer, Bad, Pool... alles einwandfrei. Die Mitarbeiter sind sehr nett. Das Frühstück ist sehr gut und ausreichend, wir fanden es ziemlich gut, es uns selbst zusammenstellen zu können.
Auch die Lage ist top...es ist sehr ruhig, aber man ist auch schnell im Centro.
Rundum ein sehr schöner Aufenthalt.

Cons:

Die Betten sind leider sehr schmal (französisch? schätze 1,20m breit) Also für uns, zu zweit in einem Bett, war es leider recht schmal.
Das Wlan im Zimmer funktioniert eher nicht, aber in der Lobby ging es.

2026-01-24 • via Nuitee
P
Petra • couple • ca
10
A hidden gem in Huatulco!
Pros:

This hotel is a gem in Huatulco. It is close to the all the activity, restaurants and stores in Crucecita, yet on a quiet street where you can wake up to the sound of birds and the rooster next-door. You can walk to some beaches, or take a taxi or public transit (cheap and easy) to others.
This hotel is exceptionally well run. We stayed there twice at the beginning and end of our trip to Oaxaca, so I was able to compare it to other hotels we used. It is very clean, well maintained, and the staff are super helpful and always friendly.
We booked a room with breakfast. The breakfast was freshly prepared and delicious every morning.
The hotel is mostly used by Mexican families, but we met a few Americans and fellow Canadiens during our stay.
The pool and in a courtyard, where breakfast is served, is a lovely space. We had an evening flight and after we checked out, we are comfortable hanging out there in the afternoon before we had to go to the airport.
I would definitely go back to this hotel on a future trip to Huatulco.
There are many food choices in Oaxaca. I enjoyed Nixtamel just around the corner from the hotel, as well as the little snack bar at the end of the street. The Italian restaurant next-door looked very busy, but we didn’t give it a try. There’s also a grocery store just three minutes away, for fresh fruit, water, beer and snacks.

Cons:

This is so minor, but some towel hooks near the sink would be great.

2026-01-23 • via Nuitee
J
jesus • couple • ch
8
Pros:

tranquilo

2026-01-22 • via Nuitee
A
Alejjandra • family_with_children • mx
10
Excelente lugar
Pros:

El personal muy amable, En especial la chica de recepción es muy amable y atenta. El lugar es lindo y muy limpio

Cons:

Todo bien

2026-01-20 • via Nuitee
V
Vera • couple • es
9
Pros:

En general muy bien.

Cons:

Nada

2026-01-17 • via Nuitee
P
Petra • couple • ca
9
Great location and good value.
Pros:

Close to restaurants, the zoccalo and not too far from beaches.
Breakfast was excellent and the staff friendly and helpful.
The area by the pool is a comfortable place to relax and cool down.

Cons:

Nights can get cold in Huatulco in January. We could have used an extra blanket.

2026-01-16 • via Nuitee
N
Norman • family_with_children • ca
7
Good location, clean, ask for a room on a lower floor.
Pros:

Breakfast was included and was good. The location is in the middle of town, and yet quiet.

Cons:

We were on the fourth floor and there is no elevator. The bathroom has a very high step to enter and this is hazardous at night.

2026-01-15 • via Nuitee
L
Leah • couple • us
8
Pros:

Breakfast was a huge bonus, delicious and much better than any complimentary breakfast we ever had in the US.

Cons:

One front desk staffer who works in the afternoon and evenings is rude to English speaking guests. It happened to me and I saw the same staff member being rude to another English speaking guest. This staffer seems to think everyone should be fluent in Spanish and if you're not, she is condescending and rude.

2026-01-15 • via Nuitee
L
Luis Manuel • couple • gb
10
Pros:

High level of comfort with the friendliest and kindest staff. Spotlessly clean rooms and a delicious breakfast. Just a 2-minute walk to Crucecita Zocalo, where taxis are readily available to visit Huatulco’s beaches. Excellent value for money and highly recommended.

2026-01-14 • via Nuitee
P
Pam • solo_traveller • ca
8
Nice, clean hotel. I would definitely recommend.
Pros:

Very clean. Quiet. Nice beds. The staff were very kind and helpful. Always a smile.
Good location. I was able to get a small fridge, which was great for lunches and cold beverages.

Cons:

Wifi wasn’t great but good enough. I went down to lobby for important things.

2026-01-14 • via Nuitee
P
Pamela • solo_traveller • ca
8
2026-01-10 • via Nuitee