Aspen Hotel

Hotels
7.9 (1468 reviews)
176 Sussex Gardens , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for the condition

Categories

Cleanliness
7.04
Mixed reviews about cleanliness, mentioned issues with limescale and overall maintenance.
Service
8.01
Staff was generally helpful, but experiences differed, notably with reception.
Location
9.55
Great location, close to Paddington Station with plenty of nearby amenities.
Room Quality
7.5
Some rooms were dated and issues with noise and comfort were highlighted.
Amenities
8.03
Basic amenities available but issues with missing kitchen utensils and non-working appliances.
Value for Money
6.99
Seen as overpriced with many complaints about conditions not reflecting cost.
Food and Beverage
8.54
Positive feedback on breakfast and cooking facilities.
Overall Experience
7.51
Overall positive experiences but many significant drawbacks were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:39

Property Description

Tranquil Location Overlooking Sussex Gardens

Convenience at Your Doorstep
Located just a 2-minute walk from Paddington Rail and Underground Stations, Aspen Apartments offer easy access to popular London attractions like Oxford Street and Piccadilly Circus.

Full Hotel Facilities at Your Service
Enjoy the convenience of hotel facilities at Aspen Apartments, including a 24-hour reception, concierge services, and daily cleaning services.

Home Away From Home
Relax in the fully-equipped kitchen, spacious living area, and comfortable bedrooms. Perfect for unwinding after a day of exploring London.

Book your stay at Aspen Apartments for a memorable London experience!

Important information:

Parking is available from a third party Car Park located just outside the property.

Please note that the credit card used for the reservation will be required at check-in.

For bookings over seven nights a fifty percent of the total reservation amount will apply at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.9
Based on 1468 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.54
Overall Experience: 7.51
A
Ana solo_traveller ar
9
2026-08-28 via Nuitee
I
Isabel couple es
7
No es un apartamento para volver si no se mejora.
Pros:

El personal de la recepción. Hablan español y son encantadores, ayudan en todo lo que pueden.

Cons:

El apartamento donde nos alojamos está muy descuidado, la cama muy vieja e incluso la supletoria (sofá cama) roto. La ventana del dormitorio sucia de excrementos de palomas, y no se puede abrir por este motivo. Las persianas apenas se pueden bajar y subir, entra muchísima claridad para poder dormir. Sin embargo, la cocina está bastante aceptable. La pared del saloncito está con mucha humedad y manchas. La limpieza es correcta, cambio de toallas diario y tienen la atención de dejar café, té y monodosis de leche, sin embargo, solo te dan una llave que obligatoriamente tienes que dejar en la recepción con lo cual no hay luz en el apartamento.
Las fotos que se ven en Booking no se corresponden con lo real.
En resumen, este apartamento requiere una reforma para estar de diez ya que su ubicación es estupenda y el personal muy atento y cordial . Lo mejor de Sussex garden 176, el personal de recepción y la ubicación.

2026-08-25 via Nuitee
T
TRAIAN couple ro
10
2026-08-24 via Nuitee
M
Mona extended_group us
8
A pleasant surprise!
Pros:

Great location and the apartment was bigger than anticipated. Great kitchen, lots of windows. Claudio at the front desk was lovely. Sooo close to Paddington and lots of restaurant, bus and tube options.

Cons:

A bit noisy on the street bring by a hospital and done late night street people listening to music…but a safe area.

2026-08-24 via Nuitee
A
Alvaro family_with_children es
8
Entretenido
Pros:

Ubicación

Cons:

Mejorar camas e instalar A/C en las habitaciones

2026-08-20 via Nuitee
J
Jalal family_with_children fr
8
Cons:

La climatisation serait un plus. Mais nous avions 2 ventilateurs par pièce pour compenser.

2026-08-18 via Nuitee
K
Karin solo_traveller de
7
2026-08-14 via Nuitee
ماجد couple sa
7
2026-08-14 via Nuitee
W
Wendy couple au
9
Clean comfortable unit.
Pros:

Location, price

Cons:

The breakfast could have had more variety.
The lady at the front desk was not very friendly, everyone else was helpful.
When I had an issue with the TV she sad she would tell the maintenance team the next day.. that is not helpful to me right now.

2026-08-14 via Nuitee
H
Hao family_with_children gb
7
2026-08-13 via Nuitee
E
Elvira solo_traveller de
8
2026-08-13 via Nuitee
G
Guy couple ca
7
Très bien
Pros:

Emplacemwnt

Cons:

Pas d’air climatisé

2026-08-09 via Nuitee
G
Graeme solo_traveller nz
5
Would not recommend
Pros:

Location

Cons:

Run down , missing or not working facilities

2026-08-08 via Nuitee
L
Luke couple gb
10
Amazing!
Pros:

Very central to get around London. We would definitely stay again!

Cons:

N/A

2026-08-08 via Nuitee
B
Britta extended_group de
10
Pros:

Fantastische Lage in Paddington. Ja, man hört den Lärm der Großstadt, aber das weiß man ja vorher wenn man Paddington kennt … also alles fein.

Cons:

Es gab nichts

2026-07-24 via Nuitee
C
Carlos solo_traveller es
7
2026-07-23 via Nuitee
A
Armstrong extended_group au
8
Excellent location and great value for money.
Pros:

Location

Cons:

The breakfast was awful but included in price.

2026-07-19 via Nuitee
J
Jill extended_group gb
9
2026-07-18 via Nuitee
V
Vicki couple au
5
Never staying there again.
Cons:

Heatwave in London and 2 fans so nothing for the living area. No ice available. The fire alarm went off and continued and there was no advice as to what was happening even after alerting desk staff or later that evening when we returned. No phone to call the desk. No information in the rooms.

2026-07-15 via Nuitee
J
Jane solo_traveller gb
9
2026-07-14 via Nuitee