Aspen Hotel

Hotels
7.9 (1381 reviews)
176 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for the condition

Categories

Cleanliness
7.04
Mixed reviews about cleanliness, mentioned issues with limescale and overall maintenance.
Service
8.01
Staff was generally helpful, but experiences differed, notably with reception.
Location
9.55
Great location, close to Paddington Station with plenty of nearby amenities.
Room Quality
7.5
Some rooms were dated and issues with noise and comfort were highlighted.
Amenities
8.03
Basic amenities available but issues with missing kitchen utensils and non-working appliances.
Value for Money
6.99
Seen as overpriced with many complaints about conditions not reflecting cost.
Food and Beverage
8.54
Positive feedback on breakfast and cooking facilities.
Overall Experience
7.51
Overall positive experiences but many significant drawbacks were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:39

Property Description

Tranquil Location Overlooking Sussex Gardens

Convenience at Your Doorstep
Located just a 2-minute walk from Paddington Rail and Underground Stations, Aspen Apartments offer easy access to popular London attractions like Oxford Street and Piccadilly Circus.

Full Hotel Facilities at Your Service
Enjoy the convenience of hotel facilities at Aspen Apartments, including a 24-hour reception, concierge services, and daily cleaning services.

Home Away From Home
Relax in the fully-equipped kitchen, spacious living area, and comfortable bedrooms. Perfect for unwinding after a day of exploring London.

Book your stay at Aspen Apartments for a memorable London experience!

Important information:

Parking is available from a third party Car Park located just outside the property.

Please note that the credit card used for the reservation will be required at check-in.

For bookings over seven nights a fifty percent of the total reservation amount will apply at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

7.9
Based on 1381 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.54
Overall Experience: 7.51
B
Benjamin • extended_group • nl
2
No curtains, no heating, noisy,
2026-02-12 • via Nuitee
P
Perrett • solo_traveller • au
7
2026-02-08 • via Nuitee
C
Conor • family_with_children • au
8
2026-01-27 • via Nuitee
S
Suzanne • family_with_children • gb
7
Nice hote, great location
Pros:

Great location, clean rooms

Cons:

We contacted hotel when we booked to requested extra bed which they said was fine. We knew it would be bed settee and they said they would set it up before we arrived. When we checked in there was no bedding for the bed settee. We were going to a show so we asked at reception for some bedding they gave us a sheet and said they would get housekeeping to put a duvet in room. We got back quite late and there was no duvet in room so we asked again at reception and they said not possible as where they are kept is locked up and housekeeping gone home. Asked again in the morning for the second night and they said it would be done but again it wasnt. We were out all day so were not there to chase them to do this. If it was summertime would have been ok but it was freezing. Regardless of this the hotel is lovely and perfect location.

2026-01-26 • via Nuitee
E
Eleuteri • extended_group • it
8
Pros:

Alloggio piccolo ma accogliente. C’era tutto quello che occorreva per pochi giorni a Londra.

Cons:

La struttura era un pò datata e dalle finestre dell’appartamento sebbene chiuse passava un pò di vento.

2026-01-26 • via Nuitee
M
Marianela • family_with_children • ar
7
Gran ubicación, y amplio para familias numerosas con un presupuesto razonable para Londres.
Pros:

Ubicación y posibilidad de dos dormitorios independientes. Baño y cocina limpia.

Cons:

Le falta actualización, abrigo en las camas, y equipamiento en la cocina. El baño no tenía suficiente espacio para apoyar el neceser.

2026-01-22 • via Nuitee
A
Alessia • couple • it
10
2026-01-20 • via Nuitee
G
GIORGIO • couple • it
6
L'appartamento essendo un ultimo piano avrebbe bisogno di un impianto di aria condizionata
Pros:

Posizione ottima per visitare la citta

Cons:

Appartamento troppo piccolo e poco curato

2026-01-19 • via Nuitee
K
Karolína • family_with_children • cz
8
Pros:

Milý a ochotný personál, čistý pokoj,skvělá dostupnost na metro. Restaurace,bary a obchody v blízkosti ubytování.

Cons:

Starší okna,která úplně netěsnila, proto byl dost slyšet hluk z ulice.

2026-01-19 • via Nuitee
M
Marie • couple • gb
8
Great location, reasonable rooms for price and location. Fab staff
Pros:

Staff were really helpful and very accommodating.

2026-01-19 • via Nuitee
J
Juliette • family_with_children • fr
6
Appartement fonctionnel, propre et bien situé. Prévoir des boule quiès (pour les bruits extérieurs).
Pros:

La situation, la cuisine, la propreté

Cons:

Il est impossible d'avoir de l'obscurité dans les chambres pour dormir.
Les fenêtres sont mal isolées au bruit. Les bruits du dehors sont très présents dans les chambres (prévoir boule quiès)
Il n'y a pas 5 chaises pour manger.
Le lit d'appoint (canapé dépliable) est très inconfortable.

2026-01-19 • via Nuitee
S
Szilvi • family_with_children • hu
9
Fantastic
Pros:

Location, very clean!

Cons:

Everything was very nice!

2026-01-19 • via Nuitee
A
Ana Cristina • couple • br
9
Muito boa. Fomos bem atendidos pela recepção. Recomendamos.
Pros:

Ficamos 7 dias hospedados no Aspen Apartaments, e nossa experiência foi muito boa. Ficamos no último andar, mas havia acesso pelo elevador, o que foi importantíssimo. O apartamento é muito bom. Banheiro, cozinha, quarto e sala… muito bem localizado, próximo à estação de trem Paddington e do Hide Park. Restaurantes, supermercado perto e uma lugar muito agradável. Tomamos café da manhã somente um dia, mas muito bom. O apartamento é equipado com fogão, microondas e geladeira. Chaleira elétrica e torradeira. (514). Ah, também tinha secador de roupas de chão. Gostamos muito da cama. Pra nós foi muito confortável, o que realmente valeu demais…

Cons:

Na verdade, levando em consideração a época que ficamos (14 a 21 de outubro), poderia ter uma água para banho, mais quentinha (ou não soubemos regular). Também sentimos falta de uma toalha de mesa, uma de rosto e um suporte para as malas. E o mais importante, máquina de lavar roupas. Também sentimos um pouco de cheiro de esgoto, mas tapamos o ralo da pia e resolveu. Mas gostamos da acomodação.

2026-01-19 • via Nuitee
C
Clare • couple • gb
7
Really convenient clean and comfortable
Pros:

Near to Paddington and beautiful interior

Cons:

The room was a bit small

2026-01-19 • via Nuitee
M
Maja • couple • se
9
Great value for your money
Pros:

The location is excellent, the flat is spacious and the price is quite low considering what you get!

Cons:

The wifi was glitchy

2026-01-19 • via Nuitee
E
Enrique • family_with_children • es
8
2026-01-17 • via Nuitee
N
Nakajima • family_with_children • jp
10
2026-01-08 • via Nuitee
J
J1907 • family_with_children • es
8
Pros:

Excelente situacion. Muy bien comunicado con la ciudad a traves de la estacion de Padingto, que esta muy cerca. Servicio profesional del staf del hotel. Zona muy bien dotada de restaurantes y tiendas de alimentacion.

Cons:

Las instalaciones necesitan mantenimiento.

2026-01-08 • via Nuitee
I
Ingrid • family_with_children • de
4
Tolle Lage, Appartement für den Preis nicht gerechtfertigt.
Pros:

Die Lage zum HydePark und zum Paddington Bahnhof bzw U-bahn war hervorragend
Das Personal war sehr freundlich und hilfsbereit.
Die Ausstattung in der Küche hat unsere Erwartungen erfüllt

Cons:

Die Lautstärke des Straßenlärms war während den gesamten Nächten extrem laut. Ursache waren undichte Fenster bzw.
Einfachverglasung. Entsprechend zugig und kalt waren das Apartement. Die Zimmertüren sind nur etwas für starke Menschen ohne Einschränkung. Sie funktionieren sehr schwer. Die Sicherung des Stromkastens flogen immer heraus.
Der Stromkasten befand sich unter der Decke. Nachts beobachten wir Krabeltiere.

2026-01-08 • via Nuitee
M
MICHEL FERNANDO • family_with_children • cl
7
Bien, cumplió
Pros:

Muy buena cocina. Una de las habitaciones era poco espaciosa para 2 personas. (La otra era sillon cama), sin embargo, las camas eran buenas.

Excelente ubicación, me encanta Paddington como barrio.

Cons:

Baño poco mantenido. Desayuno muy simple.

2026-01-06 • via Nuitee