Queenco Hotel & Casino

Hotels
9.3 (221 reviews)
Victory Beach, Mohavithey Krong, District 3 , Sihanoukville , kh

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Comfortable and spacious rooms
Cons:
Outside smoking areas
High prices for Cambodia

Categories

Cleanliness
8.51
The cleanliness score is reduced due to comments about the area being near the port and the potential for water cleanliness issues.
Service
9.98
Guests frequently praised the exceptional service and friendliness of the staff, highlighting their helpfulness and attentiveness.
Location
9.52
The location is well-regarded for its proximity to the beach and facilities, despite some comments about the smoking areas.
Room Quality
9.47
Many guests mentioned their satisfaction with room upgrades and the overall comfort and spaciousness of the rooms.
Amenities
9
The hotel offers many amenities, such as the pool and restaurant options, but there are mentions of smoking zones that may hinder the experience.
Value for Money
8.96
While some found the hotel a bit pricey for Cambodia, overall sentiment regarding the value received is fair.
Food and Beverage
9.51
Many reviews praised the quality of the food and beverage offerings, particularly at breakfast and in the restaurants.
Overall Experience
9.48
The overall sentiment across reviews is very positive, with many guests expressing eagerness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:58

Property Description

Luxurious Beachfront Accommodation
Queenco Hotel & Casino, nestled on Victory Beach, Sihanoukville, offers a lavish retreat with an outdoor pool, spa, and 4 exquisite restaurants. The modern rooms feature Smart TVs, private balconies with sea views, and cozy seating areas.

Convenience at Your Fingertips
With free WiFi, complimentary parking, and a 24-hour front desk for tour arrangements, this hotel ensures a hassle-free stay. Indulge in pampering at the spa, shop for souvenirs, or try your luck at the on-site casino.

Endless Entertainment
From billiards to a beauty salon, there's no shortage of entertainment options at Queenco Hotel & Casino. Just 3.3 km from Sihanoukville's city centre, this beachfront gem awaits to elevate your holiday experience.

Book now to experience the perfect blend of luxury and leisure at Queenco Hotel & Casino!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$15 per person per night when using an existing bed.
    People 11 years old and over stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 221 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
A
Anthony family_with_children fr
5
Pros:

The location was great and the shuttle to the pier was hightly appreciated.

Cons:

The fact that we paid for a premium beach front room and we had a city view super noisy! In fact beach front rooms are in the main building so don’t except a sea view or some calm. The smell in the room was awful!
The food at the restaurant wasn’t good and overpriced.

2026-02-14 via Nuitee
P
Päivi couple fi
9
Pros:

Henkilökunta oli todella auttavaisia ja huolehtivat esim että saimme tilattua vielä ravintolasta ruokaa, vaikka saavuimme myöhään myöhässä olleen kennon takia ja olimme vain yhden yön hotellissa.
Hotellin ilmainen kuljetuspalvelu kentältä ja satamaan, sekä myös ostoksille luxus autolla oli todella huippua.

2026-02-13 via Nuitee
V
Volker couple de
10
Pros:

Der Service war exorbitant gut! Und auch das Zimmer sehr gut! Danke noch einmal, Sean!

2026-02-12 via Nuitee
A
Alexander couple nl
8
2026-02-11 via Nuitee
E
Eddy Cambodia family_with_children kh
10
Excellent service and great location. 👍😊
Pros:

The location is excellent, the service is wonderful, and the food is delicious. We will definitely choose Queenco for our next visit.

Cons:

Nothing

2026-01-19 via Nuitee
K
Karen solo_traveller nz
10
Excellent hotel with great staff
Pros:

Ken was excellent and he looked after me for my entire stay. THe room, food, pool were all excellent.

Cons:

Nothing I didn't like.

2026-01-15 via Nuitee
A
Axente couple ro
10
Best
Pros:

They made me felt like king!

Cons:

Nothing

2026-01-13 via Nuitee
S
Scarlett couple nz
10
Spacious, modern rooms
Pros:

We were very impressed with our stay at Queenco.
We received our complimentary pickup from the airport and drop off to the ferry terminal the next morning.
Our room was upgraded to one of the newer rooms and it was gorgeous. We were on the second floor above the casino but that didn’t impact our sleep at all. The room was spacious and modern, and we wished we could’ve stayed more than one night.
The location is lovely right on the beach and the pool is a very good size.
The staff were fantastic, and we received top service from the lovely man who met us at the airport and looked after us throughout our stay.
We would definitely recommend.

2026-01-12 via Nuitee
A
Appolloni solo_traveller it
10
The hotel was absolutely perfect, and Ken really made the difference with his exceptional helpfulness.”
Pros:

Posizione

2026-01-07 via Nuitee
M
Maurizio family_with_children it
10
Superlativa
Pros:

Accoglienza, personale cordialissimo, Bar piscina ottimo, Ristorante ottima cena e colazione

2025-12-24 via Nuitee
9
956richard couple us
10
A great stay very much so a five stat establishment
Pros:

The room was great the very nice gentleman manger whose name escapes me at the moment gave us a free room upgrade and prepared breakfast for us through we left very early at 430 am, how’s that for great service. The Cambodian people were happy and helpful cheers to them!

Cons:

Nothing

2025-12-18 via Nuitee
D
Dharmesh family_with_children my
6
Ok stay for one night stopover.
Pros:

The pool area was nice, right next to the sea. They upgraded us to the main beachside building from the tower block which was across the road. The food in the restaurants was nice. They offered free transport to the nearby autonomous pier for onward travel to Koh Rong when we checked out.

Cons:

The whole of the outside terrace and pool area is a smoking zone, many of the guests were smokers which made it uncomfortable.

2025-12-18 via Nuitee
J
Jessica family_with_children za
10
Highly recommended!
Pros:

Beautiful location and hotel facilities with superb staff, who go above and beyond. The shuttle service was also very much appreciated. Thank you Sean, Sheila and team!

2025-12-15 via Nuitee
J
Jérôme couple fr
10
Pros:

Hôtel propre, moderne, calme avec Casino. Plage juste devant l'hôtel, petit déjeuner buffet excellent avec beaucoup d'options sucré / salé qui se prend sur la terrasse presque les pieds dans l'eau. Belle piscine. Personnel très attentif.

Cons:

Hôtel un peu cher pour le Cambodge.

2025-12-15 via Nuitee
G
Gintaras couple lt
6
2025-12-03 via Nuitee
A
ANNA couple ru
10
2025-11-26 via Nuitee
M
Matt couple gb
8
Amazing customer service and they go the extra mile!
Pros:

Amazing service - picked up from the airport in luxury - all staff really helpful and super clean

Cons:

It’s near the port so the water maybe not super clean - but nice beach and interesting to see the boats come and go

2025-11-24 via Nuitee
J
Jonathan couple fr
9
Pros:

Stayed just one night, but it was a great experience. We were pleasantly surprised with an upgrade to a really spacious and comfortable room. Every member of the team we interacted with was genuinely polite, friendly, and eager to help with anything we needed. Overall, a really welcoming place, I’d happily recommend this hotel

Cons:

There isn’t much to do in the city, though that’s no reflection on the hotel itself

2025-11-15 via Nuitee
P
Pavel solo_traveller ru
10
Pros:

Room service manager was very hospitality and bring me to aeroport free of charge

2025-11-14 via Nuitee
M
Michael couple au
10
Can't wait to return
Pros:

The Queenco hotel is absolutely first class. From the moment we arrived the staff made us feel welcome, they were extremely friendly and professional. All of the facilities we used were top notch. The range of dining available was superb and the quality of all the food we sampled was sensational.

Cons:

There is nothing they could improveon.

2025-11-13 via Nuitee