Be Mate Ponte di Rialto

Hotels
9.5 (1147 reviews)
5238 Calle dei Stagneri o de la Fava , Venice , it

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Clean and well-appointed accommodations
Keyless access
Spacious rooms
Cons:
Service responsiveness issues
Additional charges for extra towels

Categories

Cleanliness
9.73
Most reviews mentioned cleanliness positively, noting a clean and well-appointed apartment.
Service
8.7
Some issues with service responsiveness were noted, particularly lack of hot water and communication issues.
Location
10
Multiple reviews praised the great location near the Rialto Bridge and the quiet setting.
Room Quality
9.74
The rooms were described as beautiful, spacious, and well-decorated, with comfortable beds.
Amenities
9.69
Amenities like keyless access and a well-equipped kitchen were positively mentioned.
Value for Money
8.72
Some dissatisfaction was noted regarding additional charges and perceived nickel-and-diming.
Food and Beverage
9.68
Not explicitly mentioned, but overall experience implies good quality.
Overall Experience
9.73
Overall positive sentiment with slight reservations about service and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:02

Property Description

Prime Location in Venice
Nestled just 300 metres from the heart of Venice, Be Mate Ponte di Rialto offers easy access to iconic landmarks like Rialto Bridge and Basilica San Marco.

Well-Appointed Accommodations
Experience comfort and convenience in our recently renovated aparthotel, boasting modern amenities such as free WiFi, a fully equipped kitchen, and air-conditioned family rooms.

Personalized Experiences
Explore Venice with ease through sightseeing tours arranged by our dedicated team, ensuring a memorable stay for every guest.

Indulge in a charming Venetian getaway at Be Mate Ponte di Rialto.

Important information:


When booking 3 rooms or more, different policies and additional supplements may apply.

The assembly of the sofa bed in reservations of 2 people who do not wish to share a double bed is limited to the occupancy and carries a supplement of €20. Improper use of this service may entail supplements and penalties in the event of any damage.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 1147 reviews
Cleanliness: 9.73
Service: 8.7
Location: 10
Room Quality: 9.74
Amenities: 9.69
Value for Money: 8.72
Food and Beverage: 9.68
Overall Experience: 9.73
V
Vlada couple ua
10
2026-02-12 via Nuitee
M
MARCO couple it
9
Carnevale veneziano
Pros:

Struttura molto bella composta da diversi appartamenti a due passi dal ponte di Rialto. Il nostro appartamento era lussuosamente arredato con tutto l’occorrente per un piacevole soggiorno, suggerisco di inserire due poltroncine nelle camere da letto per poter appoggiare i vestiti senza doverli sempre riporre nell’armadio.

Cons:

Il check in e’ risultato abbastanza macchinoso in quanto, come purtroppo è in uso in molte strutture , deve essere fatto autonomamente, guidati solo da contatti via mail. Comunque avendo rilevato difficoltà siamo stati assistiti da un operatore presente sul posto.

2026-02-11 via Nuitee
K
Kaya & Massimo family_with_children gb
8
Excellent Location and nice room, but the management is a problem
Pros:

Location is excellent. Shops, restaurants & cafes, and monuments are all within walking distance. The interior is nice and chic, and the apartment is quite spacious.

Cons:

We are a group of three and stayed for 8 nights, but they gave us only 4 toilet rolls, 1 laundry tablet, 1 dishwasher tablet, 4 coffee pods, and 4 teabags. That's not enough, obviously, for the whole stay. We requested extra toilet rolls but were given only one as a "friendly gesture," and the staff told me to buy our own. We didn't come all the way to Venice to bother ourselves going to the supermarket to buy extra toilet rolls or amenities... I thought the management was cheap, though the apartment makes the impression of a luxurious apartment. Also, there is no free cleaning service (extra 60 euros) for over a week of staying, or even the exchange of sheets and towels. There is no vacuum cleaner, no blooms, no airer to hang the laundry. At the end of our stay, the towels are disgustingly dirty and wet. No extra blanket. No luggage keeping service (just gave us a link of paid luggage keeping shop). Everyone wants to stay canalside, but you can't choose yourself. We asked before our stay, but they said they couldn't tell us which was our room or on which floor. Our room was quite dark even though the curtain was open during the daytime and faced the alleyway, and I heard noise from outside, which was sometimes annoying. Before we arrived, they sent us tons of information, including a lengthy registration form as well as a bill for city tax. It's quite annoying to read them all and respond to them. The key to the room is your smartphone, and setting it up is quite difficult; On our iPhones, only the Google Chrome web browser worked with it. In fact, my mother-in-law has a hard time using it. The door handle fell off in our bedroom, and it was inconvenient.

2026-02-11 via Nuitee
W
Windersthin family_with_children fr
10
Très agréable
Pros:

Le design le confort la propreté de la literie

Cons:

La clef mobile

2026-02-11 via Nuitee
C
Cristina extended_group ro
10
Incredible
Pros:

Everything. Spectacular location, next to Rialto bridge and 5 mins away from San Marco square, the property was in a lovely villa, next to the canal, with a spectacular balcony from where you could see the gondolas.

The room was large, clean, modern but at the same time it had incorporated some antique furniture pieces.

Cons:

N/A

2026-02-09 via Nuitee
F
franco extended_group be
9
Bel appartement près du Rialto
Pros:

Emplacement top

Cons:

Application sur téléphone

2026-02-08 via Nuitee
C
Chris family_with_children au
10
Luxury space in premium location
Pros:

Everything is shiny and new, there’s heaps of space, it’s perfectly clean and the location is brilliant. We loved arriving by water taxi straight to the door.

Cons:

Being an apartment rather than a hotel, the check in and access process is rather convoluted, though maybe this is partly an Issue anywhere in bureaucratic Italy. You need to be fairly tech savvy, communicate via WhatsApp and make some adjustments to settings in your phone before you can get in, so if you don’t fancy that maybe a hotel is better. This process is a bit impersonal, but on the flip side you get a big apartment at a good price compared with a hotel.

2026-01-31 via Nuitee
B
Bernardita extended_group cl
10
Estadía inolvidable, el departamento excelente en todos los aspectos
Pros:

Todo

Cons:

Nada

2026-01-28 via Nuitee
R
Rocio extended_group es
10
Estancia fantástica en pleno corazón de Venecia
Pros:

Nuestra estancia en los apartamentos be mate Ponte de Rialto ha sido fantástica. Hemos quedado muy contentos con todo. El apartamento estaba impecablemente limpio, muy bien cuidado y con todo lo necesario para sentirse como en casa.
La ubicación es excelente, a un paso del Rialto, ideal para moverse por Venecia caminando. Las camas son muy cómodas, algo que se agradece muchísimo después de un día de turismo.
La cocina está muy bien equipada, no le falta detalle. Además, el personal fue muy amable y atento, siempre dispuesto a ayudar.
Sin duda, un alojamiento totalmente recomendable. ¡Repetiríamos!

2026-01-26 via Nuitee
S
Shue Shue extended_group mm
10
2026-01-26 via Nuitee
P
Pablo family_with_children ar
10
Hermoso venezia, hermoso lugar para dormir!
Pros:

La ubicación excelente! La decoracion y los espacios perfectos! Muy amables las asistentes! Siempre nos solucionaron todo lo que necesitamos.

Cons:

Lo unico que podria decir es que tiene una tina en el baño en suite… pero no molesta

2026-01-26 via Nuitee
E
Efthemios family_with_children au
10
Pros:

Great location - easy walking distance to restaurants and cafes. Great size rooms and plenty of space for the family

2026-01-25 via Nuitee
M
Murielle extended_group fr
9
2026-01-23 via Nuitee
M
MORISHITA couple jp
9
プチ贅沢な気分になれます。
Pros:

リアルト橋から近く、新しくて設備もしっかりしていて、部屋も広く綺麗。

Cons:

洗濯物干しラックがあれば
なお良かったと思います。
おそらく隣人だと思われますが、エレベーター前に
チョコクッキーが落ちていて丸一日踏まれたままになっていました。自分で片付けて欲しいと思いました。

2026-01-23 via Nuitee
Y
Yusuf extended_group tr
10
Yine gelinebilir konumu ve ferahlığı nedeniyle beğendim. Çocukla rahattı.
Pros:

Konumu
Ferahlığı
Genişliği

Cons:

Terlik yoktu
Kanepe kokuyordu kirliydi
Tuvalet tam temizlenmemişti kirliydi
Çalışanlar sürekli mesaj yazıyordu tatilde koşturmaca içinde cevap vermek çok zordu iyi niyetle ve ilgi ile yapıyorlardı ama rahatsız ediciydi hiç bir otelle bu kadar mesajlaşmamıştım daha önce

2026-01-22 via Nuitee
N
NATALIA family_with_children gr
9
2026-01-20 via Nuitee
A
Amanda extended_group au
10
Best place to stay with access to fantastic shopping food and attractions.
Pros:

Location was perfect and very easy to access from the Rialto Bus Stop. The apartment was HUGE! Great views, easy access to everything, and the common area was big enough to make up your own food if you preferred.

Cons:

Not a thing!

2026-01-20 via Nuitee
S
Silvana family_with_children it
8
peccato aver parlato con la proprietà - la persona che si occupata del check in era così educata ...
Cons:

il comportamento della proprietà è stato a dir poco discutibile e sgarbato - se la policy esiste non va mai imposta va descritta e condivisa - una arroganza di questo tipo non mi era mai capitata - viaggio molto. non è modo di trattare l'ospite. sdegnante e presuntuoso. malissimo -

2026-01-19 via Nuitee
J
Joelle family_with_children us
10
Pros:

This hotel is a hidden gem. We had a large apartment with two bedrooms and bathrooms and a kitchen complete with washing machine. It was perfect for our family of five. The location is right on a canal so you can take a taxi directly to the hotel. The rooms were spacious and beautiful with large updated bathrooms.

2026-01-19 via Nuitee
K
Kuran Singh family_with_children gb
10
Amazing, would recommend to anyone.
Pros:

Most amazing stay, such a beautiful accommodation and Emma was really helpful, with booking water taxis and polite

2026-01-19 via Nuitee