Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (1809 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Rooms are small
Noise from other guests
Some facilities feel basic

Categories

Cleanliness
8.11
Most reviews mention cleanliness positively, though some noted small issues like a clogged shower drain.
Service
9.08
Staff are frequently described as friendly and accommodating, enhancing guest experience.
Location
9.12
Multiple reviews highlight the hotel's excellent location near Paddington Station.
Room Quality
7.57
Rooms are often described as small but modern and clean; some complaints about noise level.
Amenities
8.1
Amenities like coffee and modern facilities are mentioned, but some found them basic.
Value for Money
8.06
Costs are sometimes viewed as high relative to room size, but some feel they received fair value.
Food and Beverage
8.61
Breakfast options have been described as good, but limited.
Overall Experience
8.58
Generally positive but with some comments on noise and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:47

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 1809 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Melike family_with_children tr
10
Excellent hotel, spotless clean, great location
Pros:

Great location, just a few minutes on foot from Hyde Park, Paddington train/tube station. Renovated, clean and simple room; enough space, quiet. Decent free coffee, friendly staff.

2026-03-27 via Nuitee
E
Eliška couple cz
10
2026-03-27 via Nuitee
K
Kárpáty couple hu
10
2026-03-27 via Nuitee
T
thierry couple fr
8
2026-03-27 via Nuitee
A
Andrea solo_traveller de
8
2026-03-26 via Nuitee
G
Grigore couple ro
10
2026-03-26 via Nuitee
R
Richard couple gb
9
Pros:

Close to Paddington station

Cons:

Nothing

2026-03-25 via Nuitee
S
Shylloh couple au
10
Everything was great
Pros:

Close to everything. Very clean. Staff were all helpful and nice. I will definitely stay here again when I return to London.

2026-03-24 via Nuitee
S
siv anita solo_traveller no
10
2026-03-24 via Nuitee
J
Jolanda extended_group nl
8
We hebben een goed verblijf gehad
Pros:

Was praktisch en op loopafstand metro prima eetgelegenheid in omgeving

Cons:

Euhm t was erg klein kleiner dan verwacht
Grote koffer kon niet goed kwijt

2026-03-24 via Nuitee
S
SILVIA couple it
10
Pros:

PosiIone comodissima. Trasporti a pochi minuti. Hotel accogliente,pulitissimo. Colazione ottima. Tutto perfetto

2026-03-22 via Nuitee
M
Muhammad couple gb
9
2026-03-22 via Nuitee
G
Georges solo_traveller fr
8
Quatre jours de balade à Londres. Excellente base nuit pour aller partout, au départ de Paddington ou de Hyde Park.
Pros:

La localisation, l’ascenseur, le calme.

Cons:

La dimension exiguë de la salle d’eau, l’absence de rangement pour les vêtements.

2026-03-22 via Nuitee
L
Lissy solo_traveller fr
9
Super séjour
Pros:

Le confort du lit super moelleux. Les différents niveaux d'éclairage et de clim possibles et super facile a utiliser. Les boissons à volonté dans le foyer. La taille de la chambre.

Cons:

Le bruit de la clim dans la cour est très surprenant au début puis on s'y habitue, mais c'est vraiment EXTREMEMENT bruyant.

2026-03-22 via Nuitee
A
Angela solo_traveller gb
10
Very nice
Pros:

Overall breakfast good could have included better fresh fruit . It just seemed to be apple

Cons:

Room could have been a little bigger.
A overweight person would struggle

2026-03-22 via Nuitee
R
Rita couple it
10
2026-03-22 via Nuitee
M
Martin couple de
10
2026-03-22 via Nuitee
S
Sho solo_traveller jp
7
2026-03-21 via Nuitee
V
Vivien couple de
10
2026-03-21 via Nuitee
C
Cynthia couple us
7
Very nice staff. I’d stay again but upper level
Pros:

The staff and the breakfast, location

Cons:

Being on a basement level was very cold and hearing footsteps on upper level

2026-03-20 via Nuitee