Best Western Plus Delmere Hotel

Hotels
Best Western Plus
8.4 (1809 reviews)
130 Sussex Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Rooms are small
Noise from other guests
Some facilities feel basic

Categories

Cleanliness
8.11
Most reviews mention cleanliness positively, though some noted small issues like a clogged shower drain.
Service
9.08
Staff are frequently described as friendly and accommodating, enhancing guest experience.
Location
9.12
Multiple reviews highlight the hotel's excellent location near Paddington Station.
Room Quality
7.57
Rooms are often described as small but modern and clean; some complaints about noise level.
Amenities
8.1
Amenities like coffee and modern facilities are mentioned, but some found them basic.
Value for Money
8.06
Costs are sometimes viewed as high relative to room size, but some feel they received fair value.
Food and Beverage
8.61
Breakfast options have been described as good, but limited.
Overall Experience
8.58
Generally positive but with some comments on noise and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:47

Property Description

Innovative Design and Modern Amenities

The Delmere Hotel, located in central London, offers stylish rooms with cutting-edge features including rain showers, Smart TVs, and touch controlled lighting. Stay connected with free WiFi and enjoy a comfortable stay with air conditioning.

Convenient Location and Easy Access to Transportation

Just a short walk from Paddington Train Station and the Heathrow Express, the hotel provides easy access to top attractions like Oxford Street and Hyde Park. With two Tube Stations nearby, exploring the city is hassle-free.

Delicious Breakfast and Cozy Lounge

Start your day with a continental breakfast featuring a variety of fresh options. Unwind in The Hub with complimentary tea and coffee before setting off to discover the vibrant city.

Book your stay at The Delmere Hotel for a memorable London experience.

Important information:

With the exception of our Advance Purchase rates, we do not make a charge to your credit card.

For our Advance Purchase rate, we take the full pre-payment at the time of the booking. You will be required to present the same credit card used for the reservation upon check-in.

We would like you to know that, if we have any problems with the credit card or with the information that you have supplied, we will get in touch via email to resolve the issue prior to your arrival.
If we feel the booking is fraudulent, we reserve the right to cancel the booking and, we will notify you in writing.

If you pay for your reservation online, you will still be required to present a credit/debit card as a guarantee, upon arrival. We will pre-authorize £50.00 per night.
This authorization will be automatically released within 7 to 10 working days.

Please note that there are only 2 parking spaces, available on a first-come, first-served basis.

The hotel do not accept group bookings of 8 or more rooms.

Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.4
Based on 1809 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
Amy solo_traveller gb
9
Practical and convenient for my work trip
Pros:

Value for money, great location and super clean.
The staff were super helpful too. Nothing was too much, from recommending a place for dinner, to accommodating my dietary needs at breakfast.

2026-02-27 via Nuitee
R
Richard couple gb
9
Pros:

Very convenient and value for money

Cons:

Nothing 9

2026-02-26 via Nuitee
Y
Yu Min solo_traveller kr
9
2026-02-26 via Nuitee
A
Andrea Luca couple it
10
2026-02-26 via Nuitee
A
Alison solo_traveller gb
9
2026-02-25 via Nuitee
S
Sofia Shengyan solo_traveller ch
9
Super convient in/out and value
Pros:

Small but well designed and functional room. Refurbished and with lift. Excellent location value for money

Cons:

Bed was smaller than expected but function

2026-02-25 via Nuitee
P
Paul couple gb
7
2026-02-24 via Nuitee
I
Isaac Israel couple us
7
Estadía en Londres
Pros:

La camada era cómoda y las luces eran muy fáciles de controlar y de amenizar el lugar.

Cons:

La cercanía con el elevador hacia que todo se escuchara, en ocasiones el cuarto se ponía demasiado caliente que teníamos que tener la ventana abierta para refrescar.

2026-02-24 via Nuitee
A
Amanda solo_traveller ch
9
Pros:

Comfortable beds, modern bathroom and lighting, clean and quiet

2026-02-24 via Nuitee
X
Xinchan solo_traveller cn
10
方便的帕丁顿周围的一日住宿
Pros:

在伦敦的老据点了
一个人旅行很方便
单间对我来说正好
不适合带大件行李
有电梯淋浴也很好

Cons:

房间的行李架没什么用
打开太占地方
床为什么不靠边我不太理解

2026-02-24 via Nuitee
G
Giovanna couple it
8
2026-02-24 via Nuitee
V
Volpi solo_traveller it
8
Piacevole e rilassante
Pros:

Ottima posizione, perfettamente collegata con i mezzi.
Colazione buona e abbondante

2026-02-23 via Nuitee
B
BEATRIZ couple es
9
2026-02-23 via Nuitee
M
Manon solo_traveller fr
8
2026-02-23 via Nuitee
L
Laurent couple fr
8
Séjour très agréable
Pros:

Emplacement très bien

Cons:

Rien

2026-02-23 via Nuitee
J
Julius couple de
9
Cons:

Heizung nicht sehr stark, brauchte lange um aufzuheizen

2026-02-22 via Nuitee
K
Katharina couple de
9
Klare Empfehlung, wir kommen wieder
Pros:

- Zentrale Lage nahe Paddington
- sehr nettes Personal, das sehr auf unsere Wünsche (früheres Frühstück und ruhiges Zimmer) eingegangen ist
- annehme Zimmergröße und Ausstattung
- Bequemes Bett

Cons:

- nichts

2026-02-22 via Nuitee
T
Tatiana solo_traveller nl
10
Aanrader voor alleengaanden
Pros:

Fijn dat dit hotel eenpersoonskamers heeft voor een goede prijs. Compacte kamer. Van alle gemakken voorzien. En modern ingericht. Koffie-en thee faciliteiten op de kamer. Ook gratis koffie to go en koud water tap in de lobby.

Cons:

Eigenlijk niets. Eenpersoonsbed is wat aan de smalle kant maar staat gelukkig wel met een kant tegen de muur. Als je het raam 's-nachts open zet, hoor je de mechanische luchtventilatie/ airco.

2026-02-22 via Nuitee
J
Julia solo_traveller at
8
Great for exploring London
Pros:

Small accommodation in a very good location. Very convenient for exploring London.

Cons:

Unfortunately, very noisy rooms

2026-02-22 via Nuitee
W
W1849TPdebbiem Friends getaway Dursley, Stroud District, Cotswolds, England
10
5 star stay
Pros:

We arrived just after 12pm and explained that we had a 3:30pm theatre booking and were hoping to freshen up beforehand. The receptionist couldn’t have been more helpful — he kindly checked on our room and, although it was still being cleaned, invited us to leave our luggage and return shortly.

We went for a coffee nearby and came back about 45 minutes later to find our room ready and waiting.

The moment we walked in, we were so impressed. The room smelled beautifully clean and fresh, and it was absolutely spotless — clearly maintained to a very high standard.

The beds were incredibly comfortable, ensuring a perfect night’s sleep. The modern touchpad lighting and temperature controls, along with efficient air conditioning, added a real touch of luxury.

And the shower… wow! A large overhead ceiling power shower with an additional handheld attachment — easily one of the best hotel showers I’ve ever experienced. Powerful, spacious and genuinely spa-like.

Every detail made it feel worth every penny.

We wouldn’t hesitate to stay again — 100% recommend and 100% returning! 🌟

2026-02-12 via Tripadvisor