Louis Kienne Serviced Residences - Havelock

Hotels
8.4 (1008 reviews)
554 Havelock Road , Singapore , sg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Large rooms
Cons:
Inconsistent hot water
Dissatisfactory food quality
Overpriced upgrades

Categories

Cleanliness
8.11
Rooms are clean and well-kept, but some issues with inventory management.
Service
9.08
Extremely helpful and friendly staff, attentive and accommodating.
Location
8.62
Great location close to attractions, public transport, and restaurants.
Room Quality
8.57
Large rooms and adequate sleeping arrangements, though some can be improved.
Amenities
8.6
Good facilities including a nice pool and rooftop view, restaurant needs improvement.
Value for Money
8.06
Considered overpriced for what is offered, especially upgrades.
Food and Beverage
7.61
On-site restaurant service is good but food was disappointing and breakfast was cold.
Overall Experience
8.58
Generally positive experiences, but some notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:55

Property Description

Modern Accommodation with Free WiFi

Louis Kienne Serviced Residences - Havelock offers stylish apartments with free WiFi. The air-conditioned units feature a flat-screen TV, work desk, and a well-equipped kitchenette. Guests can enjoy the outdoor pool and friendly staff assistance for a comfortable stay.

Convenient Services and Facilities

Guests can benefit from services like laundry, luggage storage, and babysitting at Louis Kienne Serviced Residences - Havelock. The property also provides meeting facilities for business travelers and is located near popular nightlife spots and MRT stations.

Prime Location and Accessibility

Situated just 400 meters from Zouk Nightspot Club, the residence offers easy access to various attractions and transportation. Whether for leisure or business, Louis Kienne Serviced Residences - Havelock is a convenient choice for your stay.

Book now for a memorable experience at Louis Kienne Serviced Residences - Havelock!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 59.95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1008 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
L
Lucy • family_with_children • au
9
Happy and great with a family
Pros:

Pool and location was great

2026-02-14 • via Nuitee
A
Adam • family_with_children • au
1
Unacceptable and not worth the cost. We are very disappointed and will not be returning.
Pros:

The location was convenient and reasonably accessible.

Cons:

The water heater in our room was not functioning properly during our two-night stay. Although there was hot water at first, it would quickly turn cold after we had been showering for a short time.

We reported the issue on the first day. At that time, there was no front desk staff available except for a security guard, who said he would arrange for a technician. We were offered a different room that day; however, we were told that we had to check out of that room before 11:00 a.m. before moving. This meant we had to pack our belongings and go up and down between floors, which was very inconvenient.

A technician came the following day and told us that everything was working properly. Despite this, when we showered again, the same problem occurred, the hot water ran out quickly and turned cold. On the second day, we were not offered another room or any alternative solution. Instead, the security guard suggested that we use the showers at the gym, which we found unacceptable given the amount we paid for our stay.

This situation was especially concerning because my father, who is over 70 years old, became ill after being exposed to the cold water.

At checkout, we reported the issue again and requested compensation. Initially, the receptionist denied that there was a problem and claimed that we had not turned on the water heater switch, even though we clearly explained that we had never turned it off. In the end, instead of offering a partial refund or proper compensation, we were given only a courtesy ride.

Considering the high price we paid, this experience was unacceptable and not worth the cost. We are very disappointed and will not be returning.

2026-02-14 • via Nuitee
巴薩 • family_with_children • tw
9
2026-02-14 • via Nuitee
M
Mia • extended_group • id
7
A simple stay in residential area near MRT Station
Pros:

A simple straight forward accommodation, it is clean but furnitures (sofa, tables/desks, chairs) are out dated could use new replacements. The toilet is new, though a slightly small but very clean and functional. The sofa at the lobby should definitely be thrown away, dirty and misshaped (lowering the overall image, not a pretty sight).

MRT station is close by and so it is quite an added value for mobility and there is a nearby hawkers (not bad to get some takeaways and or eat there).

Cons:

Furnitures in the rooms especially sofas, tables, chairs as mentioned definitely should be replaced to leverage overall comfort and warmth of stays.

2026-02-13 • via Nuitee
S
Stavros • extended_group • gb
10
2026-02-12 • via Nuitee
B
Budur • extended_group • sa
10
Pros:

موقع نظافه

Cons:

وقت الخروج

2026-02-11 • via Nuitee
Q
QINGRUI • family_with_children • cn
9
2026-02-10 • via Nuitee
S
Shalini • extended_group • au
7
2026-02-08 • via Nuitee
F
Fumiko • family_with_children • jp
8
2026-01-31 • via Nuitee
W
WEN YI • extended_group • tw
8
地點不錯，有設備需維修很快就有人出現。
Pros:

空間大

Cons:

三間浴室有兩間冷熱水不穩定

2026-01-31 • via Nuitee
義弘 • family_with_children • tw
10
2026-01-30 • via Nuitee
M
Marek • family_with_children • pl
10
2026-01-29 • via Nuitee
R
Raul • family_with_children • cl
9
Pros:

the pool, and the restaurant

Cons:

nothing

2026-01-28 • via Nuitee
C
Colette • family_with_children • au
7
Would stay again
Pros:

Spacious apartment in a good area perfect for our family if 5 adults

Cons:

Hot water was not consistent tended to go cold then hot again

2026-01-21 • via Nuitee
P
Poonsup • family_with_children • jp
8
Convenient location, Good service, furnish apartment
Pros:

Great Location. It is very closed to the Havelock station. Also several markets are in walking distance. The beds are very comfortable. Kitchen with kitchenware included. Good service.

Cons:

Sewage smell in the bathroom. Not enough lighting on the dressing table for putting on makeup. The shower rooms are small.

2026-01-19 • via Nuitee
S
Siti Khadijah • family_with_children • sg
10
Pros:

Smell nice once step in and the recaption staff very polite & comfortable room with 3kids.
Surely will repeat again stay here.

2026-01-19 • via Nuitee
D
Deepak • family_with_children • au
8
Enjoyable stay with family, good rooms, convenient to Metro, late night food.
Pros:

Staff pleasant, helpful. Felt clean especially the entry area. Nice foyer.

Cons:

Room floor slightly dusty. Be good to get toilet paper more easily.

2026-01-19 • via Nuitee
E
Enes • family_with_children • se
9
2026-01-19 • via Nuitee
A
Anila • family_with_children • gb
7
Good
Pros:

Location was good. Friendly staff.

Cons:

Facilities were ok but rooms on the small side. Especially for long stays as ours 9 nights.
Swimming pool was dated. Moving slabs and old towels. No shower.

2026-01-19 • via Nuitee
F
fang • family_with_children • cn
5
Pros:

早餐和位置都不错。

Cons:

酒店入住的时候说是二天打扫一次。在5天的入住过程就打扫了一回，毛巾也不更换

2026-01-19 • via Nuitee