Best Western Sukhumvit 20

Hotels
Best Western Plus
8 (1133 reviews)
17 Sukhumvit Soi 20 Klong Toey , Bangkok , th

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Inconsistent cleanliness
Limited amenities
Breakfast not included

Categories

Cleanliness
7.14
Some reviews mentioned issues with cleanliness, especially regarding room service and hallway cleanliness.
Service
9.11
Numerous reviews highlighted the helpfulness and friendliness of the staff.
Location
9.15
The hotel is in a prime location, close to restaurants, malls, and transport links.
Room Quality
8.1
Rooms were generally described as clean and comfortable, with some needing minor updates.
Amenities
7.63
The hotel lacks certain amenities like a functioning pool and breakfast options.
Value for Money
8.09
Most reviews indicate that the pricing is reasonable for the quality of the stay.
Food and Beverage
6.64
Comments suggest limited options available; breakfast was not evaluated.
Overall Experience
8.11
Despite some issues, guests generally had a pleasant experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:50

Property Description

Stunning Rooftop Restaurant with Bangkok Skyline Views

Luxurious Rooms with Modern Amenities
Experience modern comfort with floor-to-ceiling windows, iPod docks, 32-inch flat-screen cable TV, and DVD player. Refresh in private bathrooms with complimentary toiletries and enjoy free bottled water from the minibar.

Delicious Dining Options
Indulge in delectable meals and cocktails at Rewind Eatery & Bar on street level. For a breathtaking dining experience, head to the rooftop restaurant offering a daily breakfast buffet and a la carte menu for lunch and dinner.

Book your stay at Best Western Plus@20 Sukhumvit now to enjoy a perfect blend of luxury and convenience!

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for THB 500 per person per night when using an existing bed.
    People 6 years old and over stay for THB 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1133 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
Z
zaki solo_traveller fr
7
Pros:

La literie. La douche au top 👌

Cons:

On ne peut pas ouvrir les fenêtres.
Mobilier légèrement vieillot pour le standing.

2026-03-21 via Nuitee
K
Kevin couple th
9
2026-03-21 via Nuitee
S
Sachin solo_traveller th
8
Good rooms and location of the hotel was nice but a tiny establishment and did not give a hotel feel
Pros:

Rooms were clean, Bed/Mattress were very comfy and of high quality. Housekeeping was excellent and the housekeeping staff always had a smile and were amazing. Location was good about 7-8 min walk to Asok BTS.

Cons:

The reception/lobby area was the tiniest possible and looked quite disappointing. No help with the luggage though I did not need much.

2026-03-20 via Nuitee
A
Amanda solo_traveller gb
8
2026-03-20 via Nuitee
H
Hisham solo_traveller kw
7
2026-03-20 via Nuitee
L
Luciana solo_traveller it
7
2026-03-19 via Nuitee
A
ALVANYS couple us
8
2026-03-19 via Nuitee
B
Beau solo_traveller au
10
2026-03-17 via Nuitee
D
Donald solo_traveller th
8
Pros:

No Breakfast

Cons:

No Breakfast

2026-03-17 via Nuitee
H
Huang couple tw
10
2026-03-17 via Nuitee
J
Jean Kenny couple mu
10
Incroyable
Pros:

La taille de la chambre

Cons:

Je pense plus de place pour chill ou attendre l’arrivée de son taxi serait parfait

2026-03-14 via Nuitee
A
Adam solo_traveller us
10
Pros:

Rooms were clean and comfortable. Great and friendly staff.

Cons:

No issues

2026-03-13 via Nuitee
D
Donna couple au
10
Best stay in Sukhumvit
Pros:

Great service, clean tidy and walking distance to areas we wanted to go

Cons:

N/a

2026-03-13 via Nuitee
M
Manfred solo_traveller ch
9
Pros:

Gutes Preis Leistung Verhältnis.

Cons:

Wenn es einen Pool gehabt hätte.

2026-03-13 via Nuitee
K
Karen couple us
9
Comfortable bed, clean, great location!
Pros:

The pillow and the bed are amazing! The location is great as well. It’s not a stunning hotel but clean, comfortable and well located.

Cons:

They only offer one key per room even if you are two guests.

2026-03-13 via Nuitee
A
Ahmad solo_traveller pk
8
Pros:

Clean and comfortable room.

Cons:

The hotel was a bit far from the metro line and had no inhouse breakfast facility.

2026-03-12 via Nuitee
M
Martin couple de
9
2026-03-11 via Nuitee
S
Stephen John solo_traveller th
9
Very pleasurable stay.
Pros:

The facilities were great and the facilities were well managed.

Cons:

Nothing.

2026-03-11 via Nuitee
D
David solo_traveller th
6
Disappointing, your photos were not entirely honest
Pros:

Nothing really

Cons:

It was very tired, needs refitting.

2026-03-10 via Nuitee
A
Andrew couple th
7
Pros:

Location, Room

Cons:

Lighting System

2026-03-10 via Nuitee