Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Inconsistent cleaning service
Misleading amenities

Categories

Cleanliness
7.53
Although generally clean, there were complaints about the cleaning service being inconsistent.
Service
8.5
Most staff were friendly and accommodating, although there was one negative experience mentioned.
Location
9.04
Many reviews praised the excellent location with nearby amenities.
Room Quality
7.79
Rooms were described as acceptable but some felt outdated.
Amenities
8.02
Basic amenities were available but not all advertised facilities were functioning.
Value for Money
8.18
Good value compared to other hotels in the area, though some felt it was misleading regarding certain services.
Food and Beverage
8.03
Breakfast was not mentioned, and dining options nearby received no complaints or praises.
Overall Experience
8.5
Overall, guests enjoyed their stay but noted a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:52

Property Description

Luxurious Accommodation
Indulge in a stay at The Allen Hotel, located in the vibrant Lower East Side of New York. Each room offers free WiFi, a flat-screen TV, and a private bathroom. Upgrade to a room with a balcony for stunning city views.

Delicious Dining Options
Start your day with a delicious continental breakfast at our on-site cafe. Unwind in the evening with a drink from the full bar, or savor a cup of local coffee. The perfect way to experience the culinary delights of the city.

Convenient Business Facilities
For our business travelers, we offer a well-equipped business center with a fax machine and photocopier. Our multilingual staff at the 24-hour front desk are ready to assist you with any needs during your stay.

Experience the best of New York at The Allen Hotel. Book now for an unforgettable stay!

Important information:

Please note that alternate policies will apply for bookings of 5 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1993 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 8.03
Overall Experience: 8.5
D
Dana • couple • us
10
Clean and cozy, great location, friendly staff
Pros:

Extremely clean with plenty of ammenities, friendly and thoughtful staff, easy to get to, fantastic location, very fair price!

Cons:

There's nothing I felt like I needed. Everything was fantastic. I guess if there were amenities to know about, i wish i was told about them upon check in, but really, I'm just making up something not to like. I can't recommend this hotel enough

2026-02-11 • via Nuitee
B
Baruch • solo_traveller • il
7
2026-02-11 • via Nuitee
J
Jesus • extended_group • pe
8
Pros:

Cerca de la zona sur, para movilizarse al centro financiero, ferry a la estatua y puente Brooklyn, además conocer el Chinatown y la pequeña italia

Cons:

Atención en la llegada

2026-02-11 • via Nuitee
N
natalie • extended_group • gb
8
Pros:

The room was quiet and warm. It was central to everything we needed

Cons:

The room was a bit small for two of us. Coat hook on the wall would have been good as it’s winter and freezing outside wearing coats hats gloves etc having somewhere to hang them rather than the small wardrobe would have been good. Also the beds were very hard.

2026-02-10 • via Nuitee
A
Amanda • family_with_children • au
8
2026-01-30 • via Nuitee
L
Leigh Anne • couple • us
10
2026-01-29 • via Nuitee
S
Sandra • couple • ca
2
Mediocre and overpriced BS
Pros:

The location.

Cons:

tv didn’t work
No room service
No tissue in room when arrived
Room dated and smelled like cig smoke

2026-01-27 • via Nuitee
G
Gabriel • family_with_children • br
10
Pros:

Tudo

Cons:

Nada

2026-01-26 • via Nuitee
A
Adele • solo_traveller • us
9
2026-01-26 • via Nuitee
C
Christopher • family_with_children • gb
10
2026-01-24 • via Nuitee
M
Maria Belen Caceres • couple • us
10
2026-01-23 • via Nuitee
S
serena • family_with_children • us
3
2026-01-23 • via Nuitee
K
Katharine • family_with_children • us
6
Mostly pleasant stay
Pros:

The staff members are super kind and helpful. The gym is well equipped.

Cons:

The heater in our room was so loud, we had to turn it off to sleep, so then it got pretty cold.
Also, the bathroom had mold in the sink and shower.

2026-01-22 • via Nuitee
C
Catherine • family_with_children • us
8
2026-01-20 • via Nuitee
N
Noah • solo_traveller • us
6
2026-01-20 • via Nuitee
S
Stavros • solo_traveller • us
8
Enjoyable stay well priced
Pros:

Cost, location, room size large for New York

2026-01-20 • via Nuitee
C
Courtney • extended_group • us
9
2026-01-20 • via Nuitee
M
Michael • extended_group • us
7
Good place for the price, great location. VERY SMALL BEDS, and no frills.
Pros:

Great location
Good price
Easy access
VERY friendly staff

Cons:

No smart tv
Tiny beds
Minimal accommodations

2026-01-19 • via Nuitee
K
Karolina • couple • gb
9
Polecamy
Pros:

Personel bardzo miły, na prośbę było sprzątanie pokoju i wymiana ręczników. Do metra ok 5 min drogi, lokalizacja na plus :)

Cons:

Tapeta w pokoju odkleja się w kilku miejscach, klapa od deski sedesowej była ‚roztopiona’ w jednym miejscu, jakby ktoś coś gorącego na nią położył.

2026-01-19 • via Nuitee
H
HARDIE • solo_traveller • us
3
2026-01-19 • via Nuitee