Sandman Signature St. John's Hotel

Hotels
•
Sandman Hotel Group
8.6 (1932 reviews)
227 Kenmount Road , St. John's , ca

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Clean and comfortable rooms
Cons:
Inconsistent room cleanliness
High parking lot traffic

Categories

Cleanliness
7.98
Some reviews mentioned cleanliness issues, particularly with room cleaning.
Service
9.45
Numerous reviews highlighted excellent service from the staff.
Location
8.99
The location is highly rated with convenient attached restaurants.
Room Quality
8.44
Generally good room quality, with some complaints about specific amenities.
Amenities
8.47
Amenities were positively noted, though some items were missing.
Value for Money
8.43
Value perceived as good, though some mentioned high pricing.
Food and Beverage
7.98
Limited breakfast options highlighted as a downside.
Overall Experience
9.05
Overall experience was positive, with significant positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:34

Property Description

Luxurious Accommodation
Sandman Signature St. John's Hotel, just 8.2 km from Signal Hill, offers a 4-star experience with air-conditioned rooms featuring top-notch amenities like a coffee machine, microwave, and flat-screen TV. Some rooms even include a fully equipped kitchen.

Relaxation and Recreation
Guests can unwind in the wellness area or take a dip in the indoor pool, perfect for rejuvenation after a day of exploring Pippy Park or visiting Memorial University of Newfoundland, both just a few kilometers away.

Convenience at Your Fingertips
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk, along with complimentary private parking. Don't miss the chance to sip on a drink at the on-site bar during your stay.

Ready to experience luxury and comfort in St. John's? Book your stay at Sandman Signature St. John's Hotel now!

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1932 reviews
Cleanliness: 7.98
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 9.05
A
Amanda • family_with_children • ca
9
2026-02-14 • via Nuitee
H
Heather • family_with_children • ca
1
Worst place , not guaranteed your room.
Pros:

Nothing!

Cons:

I was able to book with my debit visa, then when I arrived I was told I couldn't use that card to pay for damage deposit and they wouldn't take cash. Me and my 11yr old son had nowhere to sleep, we had to drive home at 3am. Also I couldn't get my normal hotel because it took 2 days to get my money back. The worst experience first experience I've ever encountered. Absolutely do not recommend.

2026-02-11 • via Nuitee
C
Claude • family_with_children • pm
8
tres bien
Pros:

tres bien

2026-02-10 • via Nuitee
M
Marie • family_with_children • ca
1
Pros:

Location, clean, pet friendly

Cons:

Renovations going on, extreme noise . We actually left within minutes of arriving. The noise in our room was unbearable. I went back to the front desk and was told they can do nothing about the noise and we could leave if wanted..we left!!

2026-02-09 • via Nuitee
M
Moore • couple • ca
9
Pros:

Breakfast was okay, But we were Shocked at the cost $68 for two of us.14

Cons:

I didn't mind the first email asking if I wanted to be upgraded for small extra cost. But, between booking.com and Sandman, I got 14 emails. Seriously guys, We felt harassed. We considered canceling. Not everyone has the extra money for upgrades....

2026-02-09 • via Nuitee
L
Lisah • extended_group • ca
3
Not as clean as I expected
Pros:

The lobby was fantastic

Cons:

the rooms look outdated, weren’t clean and didn’t get cleaned for the whole 5 nights we were there.

2026-01-29 • via Nuitee
S
Sharon • extended_group • ca
10
Great place to stay
Pros:

Beautiful clean hotel would definitely recommend and having the Moxie and Denny’s restaurants there was an extra bonus without having to go outside😊

2026-01-27 • via Nuitee
B
Brian • couple • ca
9
2026-01-27 • via Nuitee
A
Alyssa • solo_traveller • ca
8
2026-01-26 • via Nuitee
M
michael • couple • us
10
5 star hotel!!!! We would highly recommend this hotel!!!
Pros:

The cost of the hotel room was very reasonable. The facilities were clean and well maintained.

Cons:

Would have enjoyed a complimentary breakfast included in our stay. Denny's was great but we found it very expensive.

2026-01-20 • via Nuitee
C
CHRISTOPHER • family_with_children • ca
10
Pros:

The cedar smell in the front lobby was amazing. Jack on the front desk is the best. So accommodating excellent with the Children we will be back for sure.

2026-01-20 • via Nuitee
W
Wanda • couple • ca
9
Overall my stay was good and the staff were lovely. The sitting areas in the entrance were amazing and the fact they are
Pros:

The fact that it has an attached restaurant/bar and you could get room service. The lovely rainfall showers was an added bonus

Cons:

The washroom was a little dirty and the shower had hairs in it.

2026-01-20 • via Nuitee
P
Paulette • couple • ca
9
2026-01-20 • via Nuitee
M
Milessa • couple • ca
10
2026-01-20 • via Nuitee
P
Pius • solo_traveller • ca
10
2026-01-20 • via Nuitee
C
Clyde & Norma • couple • ca
9
Good stay
Pros:

Did not have breakfast

Cons:

Nothing

2026-01-20 • via Nuitee
C
Carole • extended_group • ca
10
Pros:

I didn’t get breakfast although I thought it was included when we arrived they said it wasn’t.

2026-01-19 • via Nuitee
M
Marina • family_with_children • ca
10
Pros:

Not included disappointed

Cons:

No breakfast...I eat as soon as I wake ...and was there fir cancer appointments

2026-01-19 • via Nuitee
N
Noémie • couple • pm
7
Bon hôtel mais quelques déceptions
Pros:

Super emplacement, proche des magasins et de restaurants.

Cons:

Le frigo/congélateur ne fonctionnait pas, les camions poubelle qui passent plusieurs fois dans la nuit, le jacuzzi était sale.
La salle de bain aurait mérité un ménage plus approfondi voire une peau neuve car les joints de la douche sont jaunis/sales.

2026-01-19 • via Nuitee
G
Glenn • family_with_children • ca
10
2026-01-19 • via Nuitee