Hyde Perth

Hotels
Hyde
37 Pier Street Perth , Perth , au

Facilities

Meeting rooms
Fitness facilities
Long-term parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stylish decor / great vibe
Great location near malls and river
Clean rooms
Comfortable beds
Pool, gym and terrace
Friendly and welcoming staff
Quality in-room accessories (Dyson hairdryer, iron)
Restaurant and bar
Good room views
Cons:
Unexpected $200/night security deposit (penalises longer stays)
Slow service for drinks and breakfast
Unanswered room-service phone calls

Categories

Cleanliness
1
Repeated praise for cleanliness: guests 'appreciated the decor and the cleanliness of the room' and described the property as 'clean and lovely.'
Service
1
Generally positive staff comments ('welcoming, efficient and friendly', 'well presented and helpful', 'staff were awesome') but notes of slower service and delays for drinks/breakfast and occasional missed room-service calls.
Location
1
Strongly positive: 'The location is great' with proximity to Murray and Hay Street malls, Northbridge and the river noted as ideal for shopping and dining.
Room Quality
1
Highly praised room decor, comfort and extras (Dyson hairdryer, Philips iron), comfortable bed and good views noted across reviews.
Amenities
1
Positive mentions of pool, gym, bar/terrace and restaurant; guests appreciated the new facilities and overall appearance.
Value for Money
1
Strong negative due to the unexpected $200/night security fee required on arrival despite prepayment — described as penalising longer stays.
Food and Beverage
1
Mixed-to-negative: while the restaurant and pool bar are liked, there are complaints about long waits for drinks and breakfast and unanswered room-service calls.
Overall Experience
1
Overall positive sentiment: multiple guests described their stay as 'amazing' with stylish atmosphere and a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 19:09

Property Description

Welcome to Hyde Perth, where luxury meets convenience in the heart of the city.

Relaxing Oasis
Unwind in our outdoor swimming pool or take in the stunning views from our terrace, providing the perfect escape after a day of exploring Perth.

Exceptional Comfort
Each thoughtfully designed guest room features modern amenities including air conditioning, flat-screen TVs, coffee machines, and private bathrooms, ensuring a restful stay tailored to your needs.

Culinary Delights
Indulge your taste buds at our on-site restaurant, offering delightful Greek cuisine with vegetarian, dairy-free, and vegan options available—perfect for every palate.

Experience the vibrant culture and attractions of Perth while enjoying the unparalleled service at Hyde Perth. Don’t wait—book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Sarah solo_traveller au
8
2026-04-18 via Nuitee
F
Fraley family_with_children au
9
2026-04-18 via Nuitee
R
rad solo_traveller au
7
Pros:

The vibe and theme of the hotel

Cons:

Gym was subpar
Breakfast was ala carte instead of buffet option
No other facility than swimming pool and limited gym, a 5 star hotel would be expected more in my opinion

2026-04-18 via Nuitee
K
Kristin couple au
9
2026-04-18 via Nuitee
C
Cassie couple au
9
2026-04-15 via Nuitee
A
Alan couple au
9
Great hotel and value for money staff really friendly
Pros:

Very clean and modern

2026-04-14 via Nuitee
E
Exley-green couple gb
6
Beautiful hotel, but needs some finishing touches to make it perfect
Pros:

The rooms and reception and pool were lovely, the location brilliant

Cons:

Having to pay for absolutely everything including water, $35 per person for breakfast is a silly idea, staff seem very disorganised, unable to use coffee machine, no coffee or tea bags in the room, just seemed unfriendly

2026-04-14 via Nuitee
J
Jessica couple au
10
Stunning - will be back :)
Pros:

Beautifully decorated hotel, very clean and we loved the high end appliances in the room (Dyson hairdryer & Philips steamer). We got to the hotel early and expected to store our luggage until we were able to check in but to our surprise, they had a room ready for us and it was a room on the 9th floor with a stunning view of the swan river (thank you to the lovely lady who checked us in!). The food at the pool bar was excellent and we enjoyed a drink on the terrace in the afternoon - highly recommended!

Cons:

Unfortunately the main restaurant was closed when we stayed (Sunday’s & Monday’s) so we couldn’t try it but no big deal, we will try it next time!

2026-04-13 via Nuitee
M
Mary couple au
10
Stunning hotel with great vibes, exceptional staff and customer service you only dream about!
Pros:

This newly renovated hotel is a gem - primarily because the staff are first class! Professional, friendly, knowledgeable and always eager to assist. We had a minor issue with our fridge, and the staff went above and beyond, offering us an upgrade and bending over backwards to assist. The breakfast was delicious, and the coffee was first-rate. Loved the onesie and slippers in the room, and the 9th-floor suite was stunning. Can’t recommend this hotel enough. Will definitely be back!

Cons:

Nothing not to love.

2026-04-13 via Nuitee
L
Lauren solo_traveller au
10
2026-04-12 via Nuitee
N
Nicholas couple au
10
2026-04-12 via Nuitee
M
Maia extended_group gb
9
2026-04-12 via Nuitee
M
Montana couple au
10
2026-04-11 via Nuitee
S
sarah solo_traveller au
10
Stylish new hotel in a great location.
Pros:

The location is great, the hotel is comfortable and stylish. Pier Street is very close to the Murray and Hay Street malls, Northbridge and the river which makes it an ideal base for shopping and eating out.

The pool and the gym in this hotel as well as the general appearance of the bar and the fact that it is all new made it a very appealing location.

I really appreciated the decor and the cleanliness of the room that I was in and it's great view.

The staff were welcoming, efficient and friendly.

Cons:

The only thing I did not like was that despite paying in advance I was then expected to pay $200 a night security fee for every night I stayed. Although I know that I get this money back, as a requirement it ends up penalizing you the longer that you stay.

2026-04-11 via Nuitee
D
Days couple au
10
Pros:

Very stylish hotel, love the vibe.

2026-04-11 via Nuitee
H
Helen couple au
10
2026-04-11 via Nuitee
D
Donna couple au
10
2026-04-09 via Nuitee
S
Sarah couple fr
10
We had an amazing stay!
Pros:

We liked the overall atmosphere, decoration of the room, the accessories (like Dyson hairdryer, Philips iron, B&B shower gel and shampoos), the kindness of the people, the pool and restaurant, and comfort of the bed

Cons:

Honestly, nothing to flag.

2026-04-07 via Nuitee
K
Kelsey couple au
9
Beautiful hotel, lovely food, perfect for a staycation
2026-04-07 via Nuitee
G
Guilherme couple au
10
2026-04-07 via Nuitee