Hotel Waterloo Singapore - Handwritten Collection

Hotels
•
Handwritten Collection
78 Waterloo Street , Singapore , sg

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and helpful staff
Good breakfast options
Convenient location
Cons:
Noisy environment
Small room sizes
Limited amenities during stay

Categories

Cleanliness
1
Various reviews mention a clean and fresh hotel, but complaints about noise and room quality affect the cleanliness perception.
Service
1
The staff is noted to be friendly and helpful, enhancing the service rating despite some minor issues.
Location
1
Several reviews highlight convenient location, adding positively to the overall sentiment.
Room Quality
1
Multiple complaints about room size and noise issues negatively impact the room quality rating.
Amenities
1
The amenities received mixed feedback with closures of facilities during the stay impacting the score.
Value for Money
1
Overall satisfaction is mixed regarding value for money due to room size and amenities.
Food and Beverage
1
Breakfast choices and quality received positive feedback, enhancing this category.
Overall Experience
1
General sentiment reflects a fair experience with notable positives and negatives affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-11 10:18

Property Description

Experience the perfect blend of luxury and comfort at Hotel Waterloo Singapore - Handwritten Collection.

Outdoor Oasis
Unwind in our stunning outdoor swimming pool, surrounded by lush greenery that provides a tranquil escape from the bustling city.

Culinary Delights
Savor a delectable buffet, continental, or American breakfast at our on-site restaurant and bar, offering a delightful start to your day.

Prime Location
Situated just steps away from popular attractions like City Hall MRT Station, Bugis Street, and the Singapore Art Museum, explore the vibrant heart of the city with ease.

Whether for business or leisure, your ideal getaway awaits. Book your stay at Hotel Waterloo Singapore now!

Important information:

In accordance with Hotel Licensing and Government regulations, guests are required to present a physical Singapore NRIC or a physical passport upon check-in. Please note that other forms of identification – such as Digital Singpass ID, work passes (Work Permit, Special Pass, Employment Pass), long-term passes, students pass, driving licenses and any other form of membership cards are strictly not accepted for registration purposes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jürgen • couple • de
5
2026-03-07 • via Nuitee
M
Manderoth • couple • pl
10
2026-03-07 • via Nuitee
G
Greta • couple • it
9
Angenehmer Aufenthalt!
Pros:

Alles noch recht neu und sehr schön eingerichtet.

Cons:

Die Zimmer sind etwas klein, aber sonst alles super.

2026-03-07 • via Nuitee
R
Robinson • solo_traveller • id
7
In general great, but affected by other guests.
Pros:

Most of it.

Cons:

Loud. Other guests at night were incredibly loud and it was so easy to hear and we couldn’t get to sleep.

2026-03-07 • via Nuitee
J
Jan • couple • de
8
2026-03-07 • via Nuitee
M
Marta • solo_traveller • lv
9
Excellent stay
Pros:

The hotel is conveniently located, very clean and fresh. Room surprisingly big, bed very comfortable and the new AI room control system is very convenient to manage AC, lights and curtains.
Broad choice of breakfast.
Super friendly staff!

2026-03-07 • via Nuitee
J
JOSE • couple • es
6
Cons:

La habitación es muy pequeña y para que quepa la cama, esta es corta. Si mides más de 1,80, tus pies quedarán fuera de la cama.

2026-03-06 • via Nuitee
L
Lene • couple • dk
9
Dejligt
Pros:

Det var et dejligt hotel med god beliggenhed. I gåafstand til alt. Det var rent og fantastisk personale

Cons:

Intet

2026-03-06 • via Nuitee
J
Joyce • family_with_children • ph
9
2026-03-06 • via Nuitee
L
Liam • solo_traveller • ca
9
Clean convenient and affordable.
Pros:

Modern, clean and well located.

Cons:

Feels a bit large and impersonal. A clean modern high-tech dormitory!

2026-03-06 • via Nuitee
P
Patience • couple • gb
10
2026-03-06 • via Nuitee
E
Eric • couple • nl
9
Recommend stay
Pros:

Great location, nice staff, complete equipped room except a hair dryer.

Cons:

Room was compleet but a little small and no hair dryer

2026-03-06 • via Nuitee
J
Jez • solo_traveller • gb
8
Exactly as advertised good
Pros:

Good location and easy check in and check out

Cons:

Some staff ignoring me. Gym abit small
But overall it is what it advertised as

2026-03-06 • via Nuitee
K
keisha185336049 • couple • gb
6
Noisy hotel
Pros:

The location is good and the automated system with the curtains and the differening light settings are a great addition

Cons:

There is not acoustic insulation between the room and the corridor. You can hear everything from slamming doors to a quiet conversation... Meaning people in the corridor can also hear you. The rooms are small but you can work with that. Very limited TV channels.

2026-03-06 • via Nuitee
L
Lucie • solo_traveller • ae
9
Comfortable, clean, good location
Pros:

Pool, breakfast was amazing, room was very comfortable. Location was decent too.

Cons:

Pool and gym got closed for private event for 2 days i dont think it is fair on other guests who are being charged in room rate for usage of gym and pool.

2026-03-06 • via Nuitee
Y
Yan • family_with_children • nz
9
It was a niceexperience
Pros:

Location was good

Cons:

Room is a bit small. But it is OK for two of us. bed was a bit small too.

2026-03-06 • via Nuitee
L
livia • couple • it
10
Pros:

Posizione ottima, personale efficiente e sempre estremamente gentile. Lo stile è la funzionalità degli spazi.

Cons:

Le camere sono davvero troppo piccole. Va bene x 1 notte, 2 già troppo.

2026-03-06 • via Nuitee
S
Sun • couple • tw
10
Pros:

very good

2026-03-06 • via Nuitee
J
Jukka • solo_traveller • fi
7
Ok, don’t go if your priority is pool area
Pros:

Location, modern hotel

Cons:

Swimming pool is very small and basically no place to be

2026-03-05 • via Nuitee
A
AZUSA • solo_traveller • jp
7
割と最高
Pros:

MBSやチャイナタウンへの立地の良さ。
バスも使えば、割とどこにでも行ける。
部屋の清潔感もよかったし、朝食も美味しい。

Cons:

空港までいくMRTで、ブギス駅まで徒歩10分は暑い中はしんどそうと思った点。マーライオン公園まではバスの方が便利だけど、ちょっと面倒と思ったこと。
清掃時間がいつなのか分からず、部屋で休憩したいタイミングでまだ清掃が終わってなくて、戸惑った

2026-03-05 • via Nuitee