Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (multiple mentions of hosts by name)
Clean rooms and comfortable beds
Good, central and walkable location
Spacious rooms
Pet friendly
Shared amenities: pool, pool table, kitchen and garage parking
Good price/value for many guests
Cons:
Some rooms have bathrooms outside the room
Occasional maintenance issues (windows not closing, bathroom not functioning)
Traffic/noise for rooms facing street
Not all guests consider it a traditional hotel (expectations mismatch)
Breakfast inconsistent or simple; sometimes absent
Stairs and access can be difficult for handicapped guests
At least one guest reported a very poor experience and left early

Categories

Cleanliness
1
Repeatedly described as very clean in multiple reviews ("muy limpio", "very clean"); cleaning and tidy common positive point.
Service
1
Hosts repeatedly praised as friendly, attentive and helpful (mentions of Nico, Lucia and staff being very kind and accommodating).
Location
1
Several guests note a very convenient, safe and walkable location close to the centre and attractions.
Room Quality
1
Rooms are often described as spacious with comfortable beds, but there are notable issues: some rooms near laundry/traffic/noisy areas, a report of a non-working bathroom, windows that wouldn't close, and bathrooms located outside some rooms.
Amenities
1
Amenities like a pool, pool table, shared kitchen and garage parking are mentioned positively, but shortcomings include external/shared bathrooms for some rooms, stairs that complicate access for handicapped guests, and inconsistent or absent breakfast.
Value for Money
1
One review explicitly notes good value; multiple guests comment positively about price-quality balance and recommend the property.
Food and Beverage
1
Breakfast is generally described as simple but tasty when offered; some guests report no breakfast available but use the kitchen instead.
Overall Experience
1
Mixed overall: many guests praise staff, cleanliness and location, but a few strong negative experiences (serious room/bathroom issues, noise, and one guest who left early) lead to a polarized overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:23

Property Description

Escape to tranquility at Harmony Hotel by Haven, your perfect home away from home in San José.

Convenient Location
Situated just 29 miles from Poas National Park and within easy reach of key attractions like La Sabana Metropolitan Park and National Stadium, our hotel places the vibrant heart of Costa Rica at your doorstep.

Comfortable Rooms
Each guest room is designed with your comfort in mind, featuring modern amenities such as a flat-screen TV, complimentary toiletries, and a spacious desk for your convenience.

Delicious Breakfast Options
Start your day right with a delicious continental or American breakfast, setting the perfect tone for your adventures ahead.

Whether you're here for business or leisure, Harmony Hotel by Haven is your ideal choice—book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Francesco • solo_traveller • it
3
Pros:

Posizione vicino ad un quartiere con locali

Cons:

I gestori sono bravi ragazzi, ma sono giovani. I muri delle stanze penso siano di cartone e hanno tenuto la musica alta accesa fino a tarda notte, insomma non ho dormito

2026-06-13 • via Nuitee
R
Rody • solo_traveller • cr
6
2026-06-12 • via Nuitee
R
Rosanne • couple • us
8
Lovely house, fairly quiet location
Pros:

Lovely property. It is set up like a home with the bathrooms in the hallway and a large full kitchen.

Cons:

It is advertised as disability friendly but the attendant did not have a key to the ground level entrance. I had to walk up about 10 stairs and my daughter had to carry my walker up the stairs. Our room was not on the ground floor. I had to walk up and down several stairs to get to the bathroom. We got a big discount but did not realize that it no longer included breakfast. We did find some coffee to make. When we stayed there 3 months before, it did include breakfast.

2026-06-10 • via Nuitee
O
onix maiden • solo_traveller • cr
1
It's a scam.
Pros:

Not able to access the place.

Cons:

It's A SCAM.
NOBODY CAME OUT, WANT ABLE TO ENTER THE BUILDING. The place was in total darkness.

2026-05-25 • via Nuitee
K
Karocy • solo_traveller • fr
10
Pros:

Propre et bien équipé.

Cons:

Rien.

2026-05-23 • via Nuitee
L
Luka75 • couple • br
10
2026-04-16 • via Nuitee
M
Mark • solo_traveller • se
9
Pros:

Ontzettend schoon en lekker ontbijt. Vlakbij leuke buurt: Barrio Escalante. Goede bedden en douches. Vriendelijke familie.

2026-04-15 • via Nuitee
M
Melina • solo_traveller • cr
10
Pros:

Hermoso lugar, ubicación excelente

Cons:

No tengo nada malo que decir

2026-04-13 • via Nuitee
F
Francel Rojas Leiva • extended_group • cr
8
Pros:

Las habitaciones muy amplias. Las camas súper cómodas, muy limpio. Flexibilidad a la hora del check out. Los anfitriones muy amables.

Cons:

Primero no es un hotel, deberían cambiar su nombre. El desayuno sencillo pero bien.

2026-03-30 • via Nuitee
M
Martin • couple • us
10
Great staff at property
Pros:

Amazing staff. Good location. Comfy bed.

2026-03-24 • via Nuitee
C
Carmella • family_with_children • us
8
Very clean, quiet, convenient location and very nice staff
Pros:

Clean and pretty inside

Cons:

I thought I had a private bathroom but it all worked out

2026-03-23 • via Nuitee
K
Kevin • solo_traveller • cr
10
Atentos y bien ubicados
Pros:

La atención fue maravillosa, siempre atentos y muy amables. La habitaciones espaciosas y limpias y el trato a mi perro (son pet friendly) fue espectacular

2026-03-21 • via Nuitee
S
Sandro • solo_traveller • ch
8
Pros:

Gastgeber sind sehr freundlich und aufmerksam.
Frühstück einfach aber sehr lecker.
Sehr gute Lage.
Grosses Zimmer mit bequemem Bett.

2026-03-19 • via Nuitee
K
Kendall • solo_traveller • cr
10
Pros:

muy rico el desayuno, y el personal fue excelente. la piscina limpia y buena ubicacion. Esperanza la host fue muy amable y siempre atenta.

2026-03-14 • via Nuitee
A
Andrey • couple • cr
10
2026-03-10 • via Nuitee
A
Ale • extended_group • cr
10
2026-03-10 • via Nuitee
B
Betsy • couple • cr
10
Muy satisfecha
Pros:

Si, muy limpio, el personal muy amable.

2026-02-27 • via Nuitee
L
Larre • family_with_children • ar
10
Pros:

Hermoso hotel con ambiente familiar. Las chicas son un amor, super predispuestas, amables y amigables. Fui con mi familia (esposo y tres hijos adolescentes y todos quedamos encantados). La ubicación nos resultó muy cómoda, fuimos al centro y otros barrios de la zona caminando y no nos sentimos inseguros en ningún momento.
Muy muy recomendable.

Cons:

Nada

2026-02-23 • via Nuitee
A
Adriana • solo_traveller • cr
1
Pésimo lugar, no es un hotel
Cons:

Me dieron una habitación poco agradable cerca del área de lavado, la ventana no cerraba, el baño no funcionaba bien, había gente discutiendo y hacían demasiado ruido, al principio disminuí la reserva a 1 noche, pero al final preferí irme del lugar, demasiado mal.

2026-02-14 • via Nuitee
R
Rosanne • solo_traveller • us
9
Lovely place and breakfast was great.
Pros:

Huge room, comfortable beds. Staff was very friendly and attentive to our every need.

Cons:

There is significant traffic noise but it quieted down at night. Traffic noise did not disrupt our sleep much. Handicapped person had to navigate 3 stairs but managed that. Bathrooms are located outside the rooms.

2026-02-09 • via Nuitee