Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (multiple mentions of hosts by name)
Clean rooms and comfortable beds
Good, central and walkable location
Spacious rooms
Pet friendly
Shared amenities: pool, pool table, kitchen and garage parking
Good price/value for many guests
Cons:
Some rooms have bathrooms outside the room
Occasional maintenance issues (windows not closing, bathroom not functioning)
Traffic/noise for rooms facing street
Not all guests consider it a traditional hotel (expectations mismatch)
Breakfast inconsistent or simple; sometimes absent
Stairs and access can be difficult for handicapped guests
At least one guest reported a very poor experience and left early

Categories

Cleanliness
1
Repeatedly described as very clean in multiple reviews ("muy limpio", "very clean"); cleaning and tidy common positive point.
Service
1
Hosts repeatedly praised as friendly, attentive and helpful (mentions of Nico, Lucia and staff being very kind and accommodating).
Location
1
Several guests note a very convenient, safe and walkable location close to the centre and attractions.
Room Quality
1
Rooms are often described as spacious with comfortable beds, but there are notable issues: some rooms near laundry/traffic/noisy areas, a report of a non-working bathroom, windows that wouldn't close, and bathrooms located outside some rooms.
Amenities
1
Amenities like a pool, pool table, shared kitchen and garage parking are mentioned positively, but shortcomings include external/shared bathrooms for some rooms, stairs that complicate access for handicapped guests, and inconsistent or absent breakfast.
Value for Money
1
One review explicitly notes good value; multiple guests comment positively about price-quality balance and recommend the property.
Food and Beverage
1
Breakfast is generally described as simple but tasty when offered; some guests report no breakfast available but use the kitchen instead.
Overall Experience
1
Mixed overall: many guests praise staff, cleanliness and location, but a few strong negative experiences (serious room/bathroom issues, noise, and one guest who left early) lead to a polarized overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:23

Property Description

Escape to tranquility at Harmony Hotel by Haven, your perfect home away from home in San José.

Convenient Location
Situated just 29 miles from Poas National Park and within easy reach of key attractions like La Sabana Metropolitan Park and National Stadium, our hotel places the vibrant heart of Costa Rica at your doorstep.

Comfortable Rooms
Each guest room is designed with your comfort in mind, featuring modern amenities such as a flat-screen TV, complimentary toiletries, and a spacious desk for your convenience.

Delicious Breakfast Options
Start your day right with a delicious continental or American breakfast, setting the perfect tone for your adventures ahead.

Whether you're here for business or leisure, Harmony Hotel by Haven is your ideal choice—book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Luka75 • couple • br
10
2026-04-16 • via Nuitee
M
Mark • solo_traveller • se
9
Pros:

Ontzettend schoon en lekker ontbijt. Vlakbij leuke buurt: Barrio Escalante. Goede bedden en douches. Vriendelijke familie.

2026-04-15 • via Nuitee
M
Melina • solo_traveller • cr
10
Pros:

Hermoso lugar, ubicación excelente

Cons:

No tengo nada malo que decir

2026-04-13 • via Nuitee
F
Francel Rojas Leiva • extended_group • cr
8
Pros:

Las habitaciones muy amplias. Las camas súper cómodas, muy limpio. Flexibilidad a la hora del check out. Los anfitriones muy amables.

Cons:

Primero no es un hotel, deberían cambiar su nombre. El desayuno sencillo pero bien.

2026-03-30 • via Nuitee
M
Martin • couple • us
10
Great staff at property
Pros:

Amazing staff. Good location. Comfy bed.

2026-03-24 • via Nuitee
C
Carmella • family_with_children • us
8
Very clean, quiet, convenient location and very nice staff
Pros:

Clean and pretty inside

Cons:

I thought I had a private bathroom but it all worked out

2026-03-23 • via Nuitee
K
Kevin • solo_traveller • cr
10
Atentos y bien ubicados
Pros:

La atención fue maravillosa, siempre atentos y muy amables. La habitaciones espaciosas y limpias y el trato a mi perro (son pet friendly) fue espectacular

2026-03-21 • via Nuitee
S
Sandro • solo_traveller • ch
8
Pros:

Gastgeber sind sehr freundlich und aufmerksam.
Frühstück einfach aber sehr lecker.
Sehr gute Lage.
Grosses Zimmer mit bequemem Bett.

2026-03-19 • via Nuitee
K
Kendall • solo_traveller • cr
10
Pros:

muy rico el desayuno, y el personal fue excelente. la piscina limpia y buena ubicacion. Esperanza la host fue muy amable y siempre atenta.

2026-03-14 • via Nuitee
A
Andrey • couple • cr
10
2026-03-10 • via Nuitee
A
Ale • extended_group • cr
10
2026-03-10 • via Nuitee
B
Betsy • couple • cr
10
Muy satisfecha
Pros:

Si, muy limpio, el personal muy amable.

2026-02-27 • via Nuitee
L
Larre • family_with_children • ar
10
Pros:

Hermoso hotel con ambiente familiar. Las chicas son un amor, super predispuestas, amables y amigables. Fui con mi familia (esposo y tres hijos adolescentes y todos quedamos encantados). La ubicación nos resultó muy cómoda, fuimos al centro y otros barrios de la zona caminando y no nos sentimos inseguros en ningún momento.
Muy muy recomendable.

Cons:

Nada

2026-02-23 • via Nuitee
A
Adriana • solo_traveller • cr
1
Pésimo lugar, no es un hotel
Cons:

Me dieron una habitación poco agradable cerca del área de lavado, la ventana no cerraba, el baño no funcionaba bien, había gente discutiendo y hacían demasiado ruido, al principio disminuí la reserva a 1 noche, pero al final preferí irme del lugar, demasiado mal.

2026-02-14 • via Nuitee
R
Rosanne • solo_traveller • us
9
Lovely place and breakfast was great.
Pros:

Huge room, comfortable beds. Staff was very friendly and attentive to our every need.

Cons:

There is significant traffic noise but it quieted down at night. Traffic noise did not disrupt our sleep much. Handicapped person had to navigate 3 stairs but managed that. Bathrooms are located outside the rooms.

2026-02-09 • via Nuitee
M
Mylène • couple • gb
10
Great place to stay in San José
Pros:

Very friendly and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use.

Cons:

Nothing

2026-01-26 • via Nuitee
L
le lay • couple • fr
9
Un bon point de départ pour démarrer un séjour au Costa Rica .
Pros:

- Nous avons apprécié l'accueil de Lucia, sa gentillesse et son dévouement.
- Le petit déjeuner copieux et bien cuisiné ; il varie chaque jour.
- La place de parking dans le garage.
- La proximité du centre ville ( musées à 20mn à pied ).
- Le bon rapport qualité-prix.

2026-01-18 • via Nuitee
J
Jonathan • solo_traveller • cr
10
Pros:

La atención y la amabilidad de la administración.

2026-01-18 • via Nuitee
J
Jana • solo_traveller • de
8
Pros:

Nico war sehr freundlich und zuvorkommend. Das Zimmer war sauber und die Betten sehr bequem. Es gibt Warmwasser und einen guten Wasserdruck. Nico serviert außerdem leckeres, typisches Frühstück. Die Lage ist spitze, fußläufig zum Zentrum und in einer sicheren Nachbarschaft. Man kann, nach vorheriger Reservierung, das Auto in der Garage parken.

Cons:

Sehr hellhörig, sei es von der Straße oder von der Unterkunft intern.

2025-12-14 • via Nuitee
A
Alexa • extended_group • cr
10
2025-12-09 • via Nuitee