StayX Saigon Center

Hotels
92/26A Phạm Ngọc Thạch , Ho Chi Minh City , vn

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Free wired internet
See all facilities

Review Highlights

Pros:
Great location / very well situated
Quiet street yet close to eating areas
Free laundry available
Friendly/helpful staff (reported by some guests)
Spacious rooms / good workspace and storage
Reliable internet
Fridge in room
Cons:
Poor cleanliness (unclean rooms, cockroach reported)
Broken bed causing injury
Unresponsive or poor service and problematic cancellation handling
Small or impractical toilets and small shower areas
Long-term residents causing mess and noise
Bed/bunk issues (beds taken, missing sheets)
Occasional water outages / poor communication about repairs
Intrusive lighting between rooms (large internal window)

Categories

Cleanliness
1
Multiple reviews report poor cleanliness: complaints of 'not clean', a bed that broke, a cockroach after rain, and general dorm mess from long-term residents.
Service
1
Mixed to negative service: some guests praised friendly/helpful staff, but others report unresponsive staff, poor check-in, refusal to cancel bookings, and an employee who laughed after an injury.
Location
1
Consistently praised across reviews: described as very well located, great location, quiet street yet close to eating areas and conveniences.
Room Quality
1
Several room-quality issues: broken bed, impractical/tiny toilets, small shower area, intrusive window lighting between rooms, and dorms with long-term occupants creating clutter and noise.
Amenities
1
Positive mentions for amenities: free laundry in the building, fridge in rooms, electrical plug by bed, good storage, workspace and reliable internet reported by some guests.
Value for Money
1
Mixed but leaning slightly positive: a number of guests called the stay good value, though serious service and cleanliness issues reduced perceived value for others.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall mixed experiences: some guests enjoyed a relaxed, comfortable stay with good facilities, while others had severe negative incidents (injury, cancellations, cleanliness), producing a varied overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 02:27

Property Description

Experience the vibrant energy of Ho Chi Minh City at StayX Saigon Center, where comfort meets convenience.

Stylish Accommodations
Choose from a variety of well-appointed rooms featuring serene street views, ensuring a peaceful retreat after a day of exploration. Some units even offer a private terrace for your relaxation.

Modern Amenities
Unwind in spacious spaces equipped with seating areas and flat-screen TVs. Enjoy the comfort of air conditioning and complimentary Wi-Fi throughout the property, keeping you connected during your stay.

Prime Location
Located just 3.1 miles from Tan Son Nhat International Airport, StayX Saigon Center provides an ideal base for travelers seeking both accessibility and a taste of local culture.

Elevate your travel experience—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Busk • solo_traveller • dk
1
Jeg sov der ikke - de aflyste kl 8 om aftenen da vi stod foran døren. Forfærdeligt sted
Pros:

Jeg sov der ikke - de aflyste kl 8 om aftenen da vi stod foran døren.

Cons:

Alt

2026-04-03 • via Nuitee
P
Pavel • couple • kz
1
Никогда не бронируйте этот отель, вас обманут
Pros:

Ничего

Cons:

Меня просто не заселили в отель, придумав какую-то причину, что прорвало трубу. До этого не заселив в те же даты моих друзей назвав другую причину. Я приезжал поздно вечером, прилетел из Лаоса и мне даже не посчитали нужным написать предупредить, сказали отменяйте сами бронь, надеюсь вы найдете себе что-то. При этом заселили туда по дороже, потому что я бронировал заранее и со скидкой. Просто мудаки, никогда не бронируйте этот отель.

2026-04-03 • via Nuitee
A
Aksel • solo_traveller • dk
10
Tænkte ikke to gange
Pros:

Bookede det, boede der, ingen fortrydelser.

2026-03-31 • via Nuitee
M
Minoru • couple • vn
3
Cons:

Pictures and actual are totally different, I canceled.

2026-03-30 • via Nuitee
W
Waterbury • couple • us
10
Pros:

At first it feels like a simple stay, nothing too special. But after a few days, you start appreciating how everything just fits together - the quiet, the cleanliness, the ease of living there. By the time I left, I realized I had been more relaxed than expected the whole time.

2026-03-27 • via Nuitee
V
Victor • solo_traveller • us
1
Horrible!
Pros:

Decent location

Cons:

Horrible place. Not clean. Bed broke causing me to fall and get injured. Employee laughed about it.

2026-03-27 • via Nuitee
N
Ngô • family_with_children • vn
1
NẾU BẠN KHÔNG MUỐN RA ĐƯỜNG Ở THÌ ĐỪNG BOOK KHÁCH SẠN NÀY
Pros:

Không có điểm gì để thích

Cons:

(English below)
Sau khi book, mình đã liên hệ với bên khách sạn trước tầm 1 tuần để thảo luận về yêu cầu chỗ ở, bên khách sạn đồng ý các yêu cầu này. Trước ngày check 1 ngày, phía khách sạn liên hệ bảo hết phòng và yêu cầu đổi sang địa chỉ các, các yêu cầu trước đó của mình thì bảo không đáp ứng được tại cơ sở mới. Mình không đồng ý thì bảo mình tự hủy phòng đi. Mình không đồng ý tự hủy thì bên họ cũng không hủy, không hủy thì ăn 1 sao nhé!!! TÓM LẠI, NẾU BẠN KHÔNG MUỐN RA ĐƯỜNG Ở THÌ ĐỪNG BOOK KHÁCH SẠN NÀY

After making the booking, I contacted the hotel about a week in advance to discuss my accommodation requirements, and they agreed to all of them. However, one day before check-in, the hotel reached out to inform me that they had run out of rooms and asked me to switch to a different location. They also said that my previously agreed requirements could not be met at the new property. When I refused, they told me to cancel the booking myself. I did not agree to cancel, but they also refused to cancel it on their end. If they won’t cancel, then they deserve a 1-star rating. IN SHORT: IF YOU DON’T WANT TO END UP WITHOUT A PLACE TO STAY, DO NOT BOOK THIS HOTEL.

2026-03-23 • via Nuitee
V
Vihervä • couple • vn
1
Eivät ymmärrä muuta kuin,rahat pois meininkiä
Pros:

Alue

Cons:

Kirjautuminen. Ovilukko. Palvelualtius huonoa

2026-03-21 • via Nuitee
W
Weronika • couple • pl
8
Pros:

Pokój czysty z lodówką w bardzo dobrej lokalizacji. Można zrobić darmowe pranie w budynku. Miła obsługa, dostaliśmy pokój wcześniej bez dodatkowych kosztów.

Cons:

Łazienka nie jest praktyczna, nie da się normalnie usiąść na ubikacji. Po deszczu w łazience pojawił się karaluch.

2026-03-21 • via Nuitee
T
Thùy Trinh • solo_traveller • vn
9
2026-03-18 • via Nuitee
D
Diego • solo_traveller • hr
1
Weird crowd, unresposive staff, bad room
Pros:

Location is nice

Cons:

I came back to the hostel after midnight and someone took my bed. In the middle of the night I had to make another bed because it had no sheets.

There is a giant window in the room into another room where light is always turned on so the entire dorm is lit up.

A lot of people in the dorm are there long term so the room is messy. People are also loud in the morning.

There is electrical plug next to bed.

2026-03-12 • via Nuitee
E
Eusebio • solo_traveller • fr
6
2026-03-08 • via Nuitee
T
Trọng Khánh • couple • vn
10
2026-03-05 • via Nuitee
J
Jörg Ebersbacher • family_with_children • de
10
Komfortabler und stressfreier Aufenthalt
Pros:

Ich war mehrere Tage hier und habe mich nie durch kleine Dinge gestört gefühlt. Es gab viel Stauraum, einen guten Arbeitsplatz und zuverlässiges Internet. Es hat meinen Alltag unterstützt, statt ihn zu stören.

2026-02-27 • via Nuitee
M
Matthieu • couple • fr
7
Pros:

Très bien situé

Cons:

Les toilettes trop petites

2026-01-31 • via Nuitee
M
Matthieu • couple • fr
7
Pros:

L’appartement est très bien situé, très spacieux

Cons:

Les toilettes n’étaient pas pratique. On ne pouvait pas fermer la porte en étant assis correctement

2026-01-31 • via Nuitee
J
James • solo_traveller • gb
7
Great location with clean safe stay
Pros:

The location is great and it’s quite.

Cons:

The shower area is t that big g

2026-01-27 • via Nuitee
A
Ashley • solo_traveller • gb
8
Pros:

Staff were friendly and helpful, location is excellent. Room and other areas were clean, tidy and well maintained. Overall very good value.

Cons:

Water was off for a while, I understand there were some repairs happening but this could have been communicated a little better.

2026-01-20 • via Nuitee
C
Cole • couple • au
8
2026-01-20 • via Nuitee
Đình • couple • vn
10
Tôi đã có 1 chuyến đi vui vẻ. Khu vực sạch sẽ ! Đề xuất căn hộ này
2026-01-19 • via Nuitee