Tru By Hilton West Bristol Tn

Hotels
•
Tru by Hilton
51 Centre Point Drive , Bristol , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Fitness center
24-hour front desk
Business center
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Designated smoking area

Review Highlights

Pros:
Very clean / modern property
Convenient location (close to casino)
Friendly and helpful staff (majority of mentions)
Newly renovated / hardwood floors where noted
Some positive breakfast mentions (pancake maker)
Cons:
Rooms often described as small with limited storage
Uncomfortable beds and poor pillows
Breakfast limited in variety and sometimes poor quality or weak coffee
Limited amenities (no freezer/microwave, no pool, small gym)
Thin walls / noise issues; isolated report of bed bugs

Categories

Cleanliness
1
Generally praised as very clean, modern and well-maintained in many reviews, though one severe mention of bed bugs lowers the unanimity.
Service
1
Staff is frequently described as friendly, courteous and helpful, with only a small number of mentions of unfriendliness.
Location
1
Location repeatedly cited as a strong point (close to casino, convenient), though a few guests found it out-of-the-way or noisy from the highway.
Room Quality
1
Multiple complaints about very small rooms, lack of storage, hard mattresses/pillows and thin walls producing noise; mixed with a few mentions of larger/comfortable rooms.
Amenities
1
Amenities are lacking for some guests: no freezer in fridge, no microwave, no pool, small gym and limited in-room storage; some positive notes about newness and hardwood floors.
Value for Money
1
Several guests felt the price was not justified given room size and limited amenities; others found it acceptable for location and cleanliness.
Food and Beverage
1
Breakfast is frequently criticized for limited choices, poor quality or weak coffee, though a few reviews praised specific items (pancake maker) and one review called breakfast very good.
Overall Experience
1
Overall impressions are mixed but leaning positive due to cleanliness, location and helpful staff; noise, bed comfort and limited amenities detract for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 02:56

Property Description

Welcome to Tru By Hilton West Bristol Tn, your perfect retreat near Bristol's top attractions!

Comfort and Convenience: Our modern and air-conditioned rooms are designed for a restful stay, featuring private bathrooms, flat-screen TVs, and complimentary toiletries for your convenience.

Explore the Area: Just 11 miles from the iconic Bristol Motor Speedway and a short drive to Hands On! Discovery Center, our hotel is ideally situated for adventure and exploration.

Friendly Services: Our attentive staff is on hand at the reception to provide local insights and assist you in discovering the best of Bristol, ensuring you have everything you need for an enjoyable visit.

Experience the ultimate blend of comfort and convenience at Tru By Hilton West Bristol Tn—secure your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tuggle • family_with_children • us
10
Unique Hotel
Pros:

A very unique hotel. Very modern decor. Nice!!

2026-10-31 • via Nuitee
D
Darrel • couple • us
9
Would stay here again. The staff was great
Pros:

I liked the tiled flooring easier to keep clean. There was also a built in night light in the bathroom. I normally bring my own. It was a pleasant surprise. Check in was very easy and quick.
There was a pool table in the lobby. Something I've never seen before

Cons:

The Sunday breakfast could have been better.
The sliced sausages tasted more like sliced hotdogs.

2026-10-29 • via Nuitee
J
Jessica • couple • us
10
2026-10-28 • via Nuitee
P
Poppi • solo_traveller • us
10
2026-10-28 • via Nuitee
L
Leah • couple • us
10
2026-10-26 • via Nuitee
T
Tim • couple • us
10
Awesome!!!
Pros:

I stayed there back in the spring and was happy then so I booked again good value great clean friendly people why not stay again

Cons:

There wasn’t anything I didn’t like

2026-10-25 • via Nuitee
W
Whitaker • couple • us
10
2026-10-22 • via Nuitee
D
David • couple • us
9
2026-10-18 • via Nuitee
M
Monica • solo_traveller • ch
10
Top
Pros:

Tout super

Cons:

Très beau et neuf
!!

2026-10-17 • via Nuitee
K
Katherine • couple • us
9
2026-10-14 • via Nuitee
K
kim • couple • us
10
Pros:

Everything

2026-10-12 • via Nuitee
C
Cindy • solo_traveller • us
10
2026-10-12 • via Nuitee
W
Wesley • couple • us
9
2026-10-11 • via Nuitee
J
Jane • solo_traveller • us
9
2026-10-10 • via Nuitee
R
Rebecca • extended_group • us
10
Thankful for the successful hotel find for our trip!
Pros:

The staff was amazing! Super friendly and helpful. The hotel was clean and perfect for our stay.

Cons:

There wasn’t a thing we disliked!

2026-10-10 • via Nuitee
A
Andrea • extended_group • us
10
Comfortable, clean for an excellent price
Pros:

Clean
Current

2026-10-07 • via Nuitee
W
William • couple • us
9
Excellent place to stay for fun efficient set up and value.
Pros:

All made a lot of sense, and the color scheme invited good vibes. The creative set-up and fun colors and displays; the games area; the self-service base ice machine with easy buckets and cups and coffee set-ups; fast elevators, etc...

Cons:

We got up for breakfast, and they were temporarily out of milk and yogurt and only had one person working to fill those things up. Wish they had two king rooms that had an adjoining door so next year we could have a better family experience.

2026-09-18 • via Nuitee
S
Sylvia • extended_group • us
8
Fair for an overnight stay.
Pros:

Disappointed with breakfast, not enough choices.

Cons:

Lighting was terrible. Fridge was leaking and dirty. All pillows were too soft.

2026-09-18 • via Nuitee
Z
ZARAH • couple • us
8
2026-09-14 • via Nuitee
T
Theresa • couple • us
9
2026-09-14 • via Nuitee