MHO Hotel Dover

Hotels
348 N Dupont Hwy , Dover , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Central/convenient location (near amenities/attractions)
Spacious bathroom (mentioned positively by one guest)
One guest noted staff as a pro
One guest mentioned bathroom was clean
Cons:
Dirty rooms and bathrooms (stains, unclean floors, poop on wall)
Rude and unprofessional front-desk staff; undisclosed deposits
No consistent housekeeping; some rooms only half cleaned
Broken/non-working amenities (TV, internet, hair dryer, AC, hot water)
Promised free breakfast not provided
Physical room damage (cracked/bucking floorboards), worn/stained furniture
Reports of loitering/drug activity and sketchy surroundings

Categories

Cleanliness
1
Consistently negative: multiple reports of dirty bathrooms, stained/worn furniture, unclean floors, bathroom floor not cleaned, poop on a bathroom wall, half-cleaned rooms and nasty microwave.
Service
1
Mixed but offset positively: several guests reported rude and unprofessional front-desk staff and withheld/undisclosed deposit policies, however one review specifically listed staff as a pro; treated as moderately positive for balancing while noting inconsistent service quality.
Location
1
Mixed sentiment: described as 'around everything' (convenient/central) by some guests but also called 'sketchy' with reports of people loitering and drug activity; judged above neutral for convenience despite safety concerns.
Room Quality
1
Negative: reports of cracked/bucking floorboards, non-working AC/heating and hot water, missing TV remote, broken fixtures, dirty carpets and general poor upkeep of room interiors.
Amenities
1
Negative: TV and internet repeatedly failed for guests, hair dryer receptacle broken, microwave interior filthy, and promised amenities (free breakfast) not provided.
Value for Money
1
Negative: guests noted undisclosed or high deposits, felt experience was not worth cost and recommended paying more elsewhere for better quality and transparency.
Food and Beverage
1
Negative: booking claimed free breakfast but none was offered; no other food/beverage positives reported.
Overall Experience
1
Negative overall: multiple headlines state 'horrible', 'never again', and 'worst experience' with persistent cleanliness, service and amenity issues contributing to poor stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 06:06

Property Description

Nestled in the heart of Dover, MHO Hotel Dover offers a serene retreat just 1.8 miles from the excitement of Dover International Speedway.

Stunning Lake Views
Enjoy picturesque views from our property, where nature meets comfort, providing a refreshing backdrop for your stay.

Modern Comforts
Each air-conditioned room comes equipped with a fridge, microwave, and coffee machine, ensuring that your needs are met for a comfortable and convenient getaway.

Convenient Amenities
Experience exceptional service with our 24-hour front desk and room service, making your stay seamless and hassle-free.

Indulge in a relaxing escape and make unforgettable memories at MHO Hotel Dover—book your stay today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jamie solo_traveller us
8
It was great
Pros:

Friendly

Cons:

Clean

2026-08-08 via Nuitee
J
Johnson solo_traveller us
1
Don't recommend this place to stay.
Pros:

The television worked but no back on remote.

Cons:

Air conditioner did not work blow out warm air. Bathroom had Shit in toilet and dried up shit around the rim. No toilet paper in the room. I had to go get some from front office. Some man was standing outside as I was walking looking like he was on drugs. No safe at all. No holder for the toilet paper. Bathroom tub didn't look clean. Bathroom sink stopper was just laying on the counter and when I turn on the water in the sink and it was slow going out the drain. The television remote back was off. The blue blankets on the bed one had a burn hole in it. The white pillowcases or sheets didn't look clean. Gnats was flying around the light between the beds.Could not stay in the room. So, I asked to have my 100.00 deposit back. Which they did. They need to have cameras in all walk ways so the can see who has a room and who don't. So they can be escorted off the premises. The Housekeepers need to be retained on how to clean the room the right way. The Housekeepers Supervisor needs to go check to make sure they clean everything in the room. And spray, vacuum, with clean linens and new comforters for the beds. Next fix the heating units in all the rooms. You turn the air conditioner on high to cool the room and warm air comes out. The only thing I liked was the two big pictures on the wall. Management really need to take pride of their establishment. You would have people come over to your house when it's disgusting. So, why the place you own is nasty. You can do much better.

2026-08-03 via Nuitee
D
Delia couple us
8
2026-08-03 via Nuitee
L
Lens solo_traveller us
4
Pros:

The room seemed clean, as did the shower.

Cons:

When I entered the room, it smelled of cigarettes, it had a bad smell. The inside of the microwave was not clean. I felt uncomfortable because they put a yellow sheet on the bed. It's supposed to be white.

2026-08-02 via Nuitee
A
Andressa couple us
1
2026-07-23 via Nuitee
C
Christopher couple us
7
2026-07-18 via Nuitee
M
Mack solo_traveller us
5
Cheap motel but cool bring own linen
Pros:

100 dollar deductible

Cons:

Liquor store attached to front of motel

2026-07-14 via Nuitee
E
Eric solo_traveller us
1
Pros:

This place should be closed down The smell is overwhelming

Cons:

Save your money and time book with a different hotel

2026-07-14 via Nuitee
S
Stephanie solo_traveller us
10
2026-07-10 via Nuitee
R
Ramiz solo_traveller us
2
Pros:

Nice staff

Cons:

Cockroaches and sink not working

2026-07-09 via Nuitee
D
Dunn solo_traveller us
3
Pros:

It was ok the first night and never had to pay a $100 deposit. Second night I booked a room it was confirmed went to motel and a different woman was working and said I had to pay a$100 deposit with the regular rental price and said I didn't the night before and don't have the extra money so she wouldn't let me stay then said she didn't see where my room was reserved and paid for but only after I couldn't pay the deposit. My email confirmed my reservation and paid in full. So I asked to just give my money back and I ll go somewhere else. I still haven't been repaid

Cons:

I didn't like the employee who was working the second night I tried staying . Idk her name but she was pregnant and ignored me for an hour I stood there asking why it's been confirmed on my phone so why she doesn't see it and wouldn't even look at my phone. Instead she was worried about the people paying cash and her friend who was hanging out

2026-07-07 via Nuitee
J
Justyna solo_traveller us
1
Pros:

Location

Cons:

The room was dirty. The bathroom, toilet,,bath was terrible ang ugly. The microwave was in the bathroom so this also disgusting. In the bad we find crumbs. The refrigerator was ugly, very, very dirty. I think nobody clean before all gest. Outside aren't any benches for sit and relax. We didn't have TV remote control.
You should check every room before every guest.

2026-07-06 via Nuitee
N
Naikalee family_with_children us
5
2026-07-05 via Nuitee
J
Johnson-Ramclam solo_traveller us
4
Pros:

I see they are in the process of renovating, but toilet that are rusty should be replaced. The toilet bowl was very rusted, and it gave a view of unclean, when it was really the rust in the bowl. I shared it with the front desk. The hotel has potential if brought up to par

Cons:

The carpet had noith marks of mud tracks, and the bed was ok, but i wound up putting personal towels and slept on that as it looked as one of the pillows was change but the rest was not. It was a quick run for ne and was late and with no other vacancies at the time I settled. As said, it needs a lot of tender care and could be a great venue as the location is on the main.

2026-07-02 via Nuitee
B
Braden couple us
1
2026-06-30 via Nuitee
E
Edvin extended_group us
2
No me gusto el olor a sigarro
Cons:

La habitación tenía mucho olor a sigarro

2026-06-29 via Nuitee
S
Stephanie solo_traveller us
10
2026-06-26 via Nuitee
C
Cedric couple us
1
2026-06-22 via Nuitee
W
Williams solo_traveller us
1
2026-06-15 via Nuitee
A
Amalie solo_traveller us
1
Pros:

Good location

Cons:

Rooms were gross. Had roaches. Was so bad I had to get up and leave..On the way out the front desk clerk was outside and we stopped so I could tell her about the bugs.. I just wanted to make sure she knew and she tried to somehow start a physical fight with me. She started to come at my vehicle to fight me ..this is totally unacceptable.

2026-06-15 via Nuitee