The Windstar Hotel - Emerald Isle, Swansboro

Hotels
801 Cedar Point Boulevard , Cedar Point , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
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Review Highlights

Pros:
Good location
Clean rooms
Friendly/helpful staff
Updated/renovated rooms (in progress)
Breakfast available
Cons:
Ongoing renovations — no elevator, no ice, side door issues
Room quality problems: uncomfortable bed, worn furniture, stained lamp shades, no shower shelving
Mechanical/utility issues: locks, TV, heat, delayed hot water
Limited/substandard breakfast options

Categories

Cleanliness
1
Multiple guests specifically praised cleanliness ('made up with cleanliness', 'nice and clean'), though some stained lamp shades and paint drips were noted.
Service
1
Staff repeatedly described as great/helpful and responsive (fixed the TV, apologized about issues), generally a strong positive in reviews.
Location
1
Location called out positively ('Good location!', 'great for us to see our family'), clearly a strength.
Room Quality
1
Multiple complaints about room issues: uncomfortable bed and mattress sliding, worn/torn desk chair, stained lamp shades, shower lacking shelving, locks/TV/heat problems in some rooms.
Amenities
1
Amenities impacted by ongoing renovations: no elevator, no ice access, side door/key issues, water turned off briefly—several practical amenities were lacking or unreliable.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Breakfast was available and appreciated by some, but described as simple/substandard with requests for more warm options.
Overall Experience
1
Mixed but slightly positive overall: guests noted friendly staff, cleanliness, and willingness to stay again despite renovation inconveniences and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 06:37

Property Description

Escape to the serene beauty of The Windstar Hotel - Emerald Isle in Cedar Point, your perfect getaway for relaxation and adventure.

Unwind in Luxury
Indulge in our spa & wellness center, designed to rejuvenate your body and soul. Enjoy unique treatments and unwind in a tranquil setting, just moments away from the beach.

Refresh and Relax
Dive into our inviting outdoor pool where sun-soaked days await. Relax by the poolside and savor every moment in our scenic surroundings, all with complimentary WiFi to share your experiences.

Comfort Meets Convenience
Each room at our 4-star hotel promises comfort with modern amenities including a flat-screen TV, air conditioning, and private bathrooms stocked with free toiletries. And don’t miss our delightful buffet breakfast to start your day right!

Book your stay at The Windstar Hotel - Emerald Isle today and create unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Daniel • couple • us
6
Took over 20 to check in, only people checking in at that time 9:20 pm
Pros:

Did not eat

Cons:

Ease of check in, not very proficient

2026-08-13 • via Nuitee
T
Tara • couple • us
8
2026-08-08 • via Nuitee
S
Stephanie • family_with_children • us
5
Pros:

Close to the beach

Cons:

Our room smelled moldy and didn’t feel clean

2026-08-06 • via Nuitee
H
Hudson • solo_traveller • us
3
2026-08-05 • via Nuitee
R
Robert • couple • us
8
2026-08-03 • via Nuitee
W
Whitley • family_with_children • us
8
Very enjoyable and very reasonable.
Pros:

The location was perfect for our needs. Close to restaurants and Emerald Isle. Enjoyed our stay. Will definitely return again next year.

2026-07-25 • via Nuitee
B
Bhavani • solo_traveller • us
5
Pros:

Swimming pool. Friendly staff over the phone.

Cons:

Mildew in room made me sick.

2026-07-22 • via Nuitee
W
Wegenast • family_with_children • us
3
2026-07-22 • via Nuitee
O
Olivia • couple • us
10
2026-07-22 • via Nuitee
O
Olivia • couple • us
10
2026-07-22 • via Nuitee
J
Jennifer • family_with_children • us
10
Great will stay again
Pros:

Very clean staff was very helpful and nice

Cons:

Nothing

2026-07-14 • via Nuitee
L
Lora • couple • us
9
2026-07-13 • via Nuitee
T
Townsend • solo_traveller • us
8
A good stay.
Pros:

Clean room, great shower, Pool was clean. Location and good parking. Quiet.

Cons:

Breakfast needed improvement. Many places serve scrambled eggs ,waffles and a meat.

2026-07-10 • via Nuitee
A
Anthony • family_with_children • us
5
2026-07-10 • via Nuitee
D
Dakota • couple • us
9
2026-07-08 • via Nuitee
D
Damien • couple • us
9
2026-07-07 • via Nuitee
S
sara • solo_traveller • us
10
Pros:

Room was clean, comfortable, and quiet. I was a bit concerned because my room faced the main road but I heard no traffic. Guests were all respectful of property. Loved the closeness to Emerald Isle. Hint - if you want to be on the Island during peak season, cross the bridge early. And please use the right hand lane till you have to merge.

Cons:

Absolutely nothing

2026-07-06 • via Nuitee
R
Robert • solo_traveller • us
3
2026-07-03 • via Nuitee
D
Debra • solo_traveller • us
9
Pros:

The staff was very friendly and accommodating. The room unit was clean, neat and the beds comfortable. The pool and poolside was very nice.

Cons:

The only issue, and it was minor is that the TV needs a new remote control.

2026-06-30 • via Nuitee
C
Cindy • couple • us
10
2026-06-27 • via Nuitee