Kimpton Atlantico Algarve by IHG

Hotels
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Kimpton Hotels
Rua das Corais , Albufeira , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location / easy access to beach
Friendly and often exceptional staff
Pleasant grounds and outdoor space
Pet-friendly amenities (beds, bowls, allowed in restaurants)
Good breakfast (natural juice noted)
Well-equipped and clean rooms in some stays
Multiple amenities available
Cons:
Air-conditioning failures / timed to turn off early
Very hard beds and poor bathroom water flow
Inconsistent service: dismissive staff or slow bartenders in some cases
Limited spa opening hours relative to beach hours
Room cleaning issues (hair, previous guests' items)
Unsolicited 10% service fee on restaurant bill
Some guests (groups) experienced an overall poor stay

Categories

Cleanliness
1
Mixed reports: several reviews call rooms clean and well equipped, but at least one stay reported visible hair and a pet toy left in the room and noted imperfect room cleaning.
Service
1
Mixed but overall positive: multiple reviews praise exceptional and helpful staff (night manager, reception, general staff), though a few accounts report dismissive bellboy and slow bartender service — overall more positive than negative.
Location
1
Consistently praised: many guests highlight an excellent location, easy access to the beach and pleasant grounds/setting.
Room Quality
1
Several strong negatives: non-working air-conditioning (timed off early), very hard bed and poor bathroom water flow reported; some guests also describe well-equipped rooms in other stays — overall room comfort issues notable.
Amenities
1
Generally positive: hotel offers good outdoor space, pet-friendly amenities (beds, bowls), and multiple facilities; minor complaint about spa opening hours being poorly aligned with beach hours.
Value for Money
1
Perceived as poor by some guests: unexpected/unsolicited 10% service fee on a restaurant bill and groups spending significant sums but receiving poor service lowered perceived value.
Food and Beverage
1
Mostly positive: breakfast receives repeated praise (natural juices noted), dinners in some restaurants described as good; however there are isolated reports of slow bar service on the rooftop.
Overall Experience
1
Polarized stays: several guests report exceptional, helpful staff and a lovely hotel, while other stays were seriously disappointing (poor service incidents, room comfort failures); net impression slightly negative due to severe negatives in some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 03:28

Property Description

Discover the ultimate seaside escape at Kimpton Atlantico Algarve, an IHG Hotel, where luxury and relaxation coexist in perfect harmony.

Spectacular Accommodations
Our spacious and elegantly designed rooms are equipped with private terraces, offering stunning views of the ocean or lush gardens. Enjoy modern amenities including complimentary Wi-Fi and designer furnishings that ensure a comfortable stay.

Indulgent Dining Options
Savor delectable Mediterranean cuisine at our à la carte restaurant or enjoy a wide selection of dishes in our inviting buffet dining room. Each meal promises a sophisticated culinary experience in an intimate setting.

Luxurious Amenities
Unwind in our extensive spa or take a dip in one of our three outdoor swimming pools. For those looking to stay active, our state-of-the-art gym is perfect for all fitness enthusiasts.

Escape to paradise and make your reservation at Kimpton Atlantico Algarve today!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Aldo • couple • it
5
Hotel needs to improve the cleaning standards of the rooms
Pros:

Easy to reach the beach, garden very well maintained

Cons:

The bedroom, specially the bathroom was not clean

2026-05-09 • via Nuitee
N
Naveen N R • solo_traveller • de
7
Pros:

Good Location, Beachfront, Quiet, Clean and very artistic

Cons:

Didn't feel welcome. Doesn't live upto the expectations of a 5 star resort. Some Staff appear unfriendly

2026-05-06 • via Nuitee
A
Ana • couple • es
9
2026-05-05 • via Nuitee
F
Filipa • couple • pt
7
2026-05-03 • via Nuitee
R
Rui • couple • pt
10
Pros:

Top
Localização, quartos, zonas comuns
Destaco sobretudo o espaço exterior de qualidade vs dimensão do hotel

2026-05-03 • via Nuitee
A
André • couple • pt
10
2026-05-03 • via Nuitee
A
Antonio • couple • pt
9
Pros:

Localização
Limpeza
Simpatia dos funcionários

Cons:

Pequeno almoço

2026-05-03 • via Nuitee
F
Fazila • solo_traveller • gb
4
Less than average
Pros:

The hotel itself is really nice and the grounds are lovely.

Cons:

We had so many issues at this hotel, the electric went out completely twice so we were unable to get dressed for our evening and then when we changed rooms in the night, we had to pack with our phone lights. The staff are at best average, simple things in other hotels where staff go able and beyond are not visible at this hotel. The robes and bidet were dirty.

2026-05-02 • via Nuitee
K
Kirstie • couple • gb
8
2026-04-28 • via Nuitee
V
Vasily • couple • pt
9
Very good hotel for a relaxing stay. New, Clean, comfy. Food could be better.
Pros:

The hotel is completely new, everything is very clean, the staff is attentive and it's a great place to be for a relaxing vacation. The rooms are spacious and we could stay in the hotel for days without leaving as there were a lot of things to do in it.

Cons:

The quality of breakfast is lacking - if I could, I would have it elsewhere or have it delivered, we paid 60EUR for 1 day of breakfast and me and my wife were surprised by how lackluster it is. The choices are few and hot dishes are not tasty. Other than that everything was perfect.

2026-04-28 • via Nuitee
C
Claudia • couple • de
10
Tolle Lage, sehr freundliches Personal . Ich komme wieder
Pros:

Außergewöhnlich freundliches Personal

Cons:

Klimaanlage ließ sich trotz mehrfacher Zusage der Mitarbeiter nicht ausschalten. Es war teilweise zu kalt dadurch im Zimmer

2026-04-28 • via Nuitee
J
José • couple • pt
8
Pros:

Gostei de tudo, principalmente do wellness Spa graças à simpatia da Elisabeth que foi muito simpática, prestável e atenciosa :-)

2026-04-27 • via Nuitee
C
Carina • solo_traveller • pt
9
2026-04-26 • via Nuitee
K
Katharina • couple • de
7
Wir würden das Hotel für den Preis nicht mehr buchen
Pros:

Das Personal sowie die Lage war hervorragend.

Cons:

Während unseres Aufenthaltes wurden wir einen Morgens von einem Handwerker geweckt, der direkt vor unserer Terrasse die Überdachung reparierte. Am Pool wurden ebenfalls Arbeiten durchgeführt, so dass wir keine Erholung hatten.

2026-04-26 • via Nuitee
R
Reagan • couple • es
1
Do not stay here! Horrible experience
Pros:

Property is fine but not worth it. Indoor pool was supposed to be heated but was cooler than the outside pool. No staff at the bars plus ran out of many beverages. Definitely don’t recommend staying here.

Cons:

The staff was the worst bit of the hotel. The bell boy Esmeraldo was very rude and did not help at all. Ruined our stay from the moment we drove up to the hotel. Was unloading the bags and got told to move the car, he pointed at the parking. Didn’t help with bags. Walked around like he owned the hotel. Started arguing with the receptionist when we got offered a welcome drink. Didn’t help any of us with any bags. No staff at the bars and when we got attended, they were rude and didn’t have many of the drinks listed. Worst experience of a 5 star hotel ever. Will never be staying at a Kimpton again.

2026-04-26 • via Nuitee
R
Reagan • couple • es
1
Book somewhere else! You will regret staying here
Pros:

Not much to like about this hotel.

Cons:

I have stayed at plenty of five stars before and never experienced a worst environment than this. The staff is very rude, unhelpful and barely present. Bell boy Esmeraldo is the worst first impression of the hotel. The staff throughout the hotel had a very bad attitude and hostile. Did not feel welcomed at all. Do not recommend this hotel to anyone. There are plenty of better options around.

2026-04-26 • via Nuitee
R
Reagan • couple • es
1
Very bad experience.
Pros:

The location is okay but hotel is not worth it.

Cons:

Staff is very rude and not helpful at all. The atmosphere in the hotel is very hostile. Did not feel welcome at all. The worst five star I’ve ever stayed at. Do not recommend to anyone.

2026-04-26 • via Nuitee
O
Orlovic • couple • ch
9
Nous sommes venus pour notre lune de miel et avons été très satisfait de notre séjour.
Pros:

L’accès à la mer direct, le décor, le petit déjeuner avec beaucoup de choix.

2026-04-26 • via Nuitee
M
Marcos • family_with_children • es
10
Muy recomendable para descansar y disfrutar del mar
Pros:

El trato del personal, las instalaciones nuevas y modernas y su ubicación

Cons:

La poca variedad en la carta del bar de la piscina y de la terraza por la noche

2026-04-25 • via Nuitee
H
Helena • solo_traveller • se
10
2026-04-22 • via Nuitee