Kimpton Atlantico Algarve by IHG

Hotels
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Kimpton Hotels
Rua das Corais , Albufeira , pt

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location / easy access to beach
Friendly and often exceptional staff
Pleasant grounds and outdoor space
Pet-friendly amenities (beds, bowls, allowed in restaurants)
Good breakfast (natural juice noted)
Well-equipped and clean rooms in some stays
Multiple amenities available
Cons:
Air-conditioning failures / timed to turn off early
Very hard beds and poor bathroom water flow
Inconsistent service: dismissive staff or slow bartenders in some cases
Limited spa opening hours relative to beach hours
Room cleaning issues (hair, previous guests' items)
Unsolicited 10% service fee on restaurant bill
Some guests (groups) experienced an overall poor stay

Categories

Cleanliness
1
Mixed reports: several reviews call rooms clean and well equipped, but at least one stay reported visible hair and a pet toy left in the room and noted imperfect room cleaning.
Service
1
Mixed but overall positive: multiple reviews praise exceptional and helpful staff (night manager, reception, general staff), though a few accounts report dismissive bellboy and slow bartender service — overall more positive than negative.
Location
1
Consistently praised: many guests highlight an excellent location, easy access to the beach and pleasant grounds/setting.
Room Quality
1
Several strong negatives: non-working air-conditioning (timed off early), very hard bed and poor bathroom water flow reported; some guests also describe well-equipped rooms in other stays — overall room comfort issues notable.
Amenities
1
Generally positive: hotel offers good outdoor space, pet-friendly amenities (beds, bowls), and multiple facilities; minor complaint about spa opening hours being poorly aligned with beach hours.
Value for Money
1
Perceived as poor by some guests: unexpected/unsolicited 10% service fee on a restaurant bill and groups spending significant sums but receiving poor service lowered perceived value.
Food and Beverage
1
Mostly positive: breakfast receives repeated praise (natural juices noted), dinners in some restaurants described as good; however there are isolated reports of slow bar service on the rooftop.
Overall Experience
1
Polarized stays: several guests report exceptional, helpful staff and a lovely hotel, while other stays were seriously disappointing (poor service incidents, room comfort failures); net impression slightly negative due to severe negatives in some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 03:28

Property Description

Discover the ultimate seaside escape at Kimpton Atlantico Algarve, an IHG Hotel, where luxury and relaxation coexist in perfect harmony.

Spectacular Accommodations
Our spacious and elegantly designed rooms are equipped with private terraces, offering stunning views of the ocean or lush gardens. Enjoy modern amenities including complimentary Wi-Fi and designer furnishings that ensure a comfortable stay.

Indulgent Dining Options
Savor delectable Mediterranean cuisine at our à la carte restaurant or enjoy a wide selection of dishes in our inviting buffet dining room. Each meal promises a sophisticated culinary experience in an intimate setting.

Luxurious Amenities
Unwind in our extensive spa or take a dip in one of our three outdoor swimming pools. For those looking to stay active, our state-of-the-art gym is perfect for all fitness enthusiasts.

Escape to paradise and make your reservation at Kimpton Atlantico Algarve today!

Important information:

When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Noreen • solo_traveller • gb
8
Restful and relaxing.
Pros:

The property was very clean and spacious with great amenities such as the outside pool and also the indoor pool and 24 hour gym and a yoga and spin studio. The room itself was well proportioned with a balcony and all amenities in the room. The staff were very kind and friendly. The beach access is beautifully done with lovely wooden slates that will take you from the gardens of the hotel’s property straight to the beach. It felt quite private when I went down and the sunset was really beautiful. The hotel property is outside of the town. It is possible to walk from the hotel into town which I had to do because there was a cycling event on it takes approximately about an hour to do so but if you catch a cab, which I did on the way back, it’s about five minute journey. I’d really recommend the walk into town, it’s a beautiful walk with some really stunning sea views.

Cons:

I chose the property for the spa and hadn’t appreciated that even as a hotel guest you will have to pay to use spa. The cost is approximately €35 per person which can easily add up if you’re are staying for more than a week. I appreciate that I went out of season but they didn’t seem to be a lot of availability. They only had either one or two members of staff in the spa which meant that I wasn’t able to get the treatment I wanted on the day I wanted, but the spa receptionist was very friendly and when she had a cancellation tried to book me in but unfortunately by then, I had already made plans for the day.

2026-04-09 • via Nuitee
A
Ange-Désirée • solo_traveller • fr
10
2026-04-07 • via Nuitee
P
Paweł • couple • pl
9
2026-04-06 • via Nuitee
F
Francesco • extended_group • it
7
2026-04-06 • via Nuitee
F
Fleur • family_with_children • gb
9
Very relaxing
Pros:

Pristine hotel. Super helpful and friendly staff. Great interior design and very spacious room.

Cons:

The quality of food served in the restaurant and poolside was poor quality given the price. Better food would make it better. For instance, £18 for 3 oysters was disappointing and the 17 euro burger was really poor quality meat

2026-04-06 • via Nuitee
A
Ai Ling • couple • ch
4
Pros:

Lage und Umgebung .

Cons:

Sauberkeit Mangels. Sie haben die Wäsche gewechselt aber der Boden nicht sauber gemacht,(meine Haaren sind nämlich immer noch dort.)
Der Teppich Boden riecht ..
Die Frühstück Personal sind in gemütlicher modus . Selten kommen Sie die leeren Teller wegräumen.

2026-04-06 • via Nuitee
M
Maria Isabel • couple • br
4
Não voltaria
Pros:

Localização maravilhosa

Cons:

Funcionários muito mau treinados que atendem os hóspedes com descaso

2026-04-06 • via Nuitee
C
CLAUDIA • couple • es
9
2026-04-06 • via Nuitee
M
mario • couple • fr
9
2026-04-04 • via Nuitee
M
Marreiros • couple • pt
9
2026-04-04 • via Nuitee
N
Natasha • couple • es
1
Staff was terrible!
Cons:

I recently stayed at a Kimpton property in the Algarve with a group of 13 people across 7 rooms, and unfortunately, it was one of the worst hotel experiences we’ve ever had.

From the moment we arrived, the service was consistently disappointing. The bellboy, Esmeraldo, behaved in a way that felt dismissive and unwelcoming—he barely acknowledged us, made no effort to assist with luggage, and came across as if helping guests was beneath him. This set the tone for the rest of our stay.

What was even more frustrating was that this attitude seemed widespread among the staff. Basic hospitality—such as greeting guests, smiling, or showing willingness to help—was largely absent. Even the housekeeping staff would pass by without a simple “good morning,” which made the environment feel cold and uninviting.

As a group spending a significant amount of money at the hotel, we expected at the very least a professional and courteous level of service. Instead, we found ourselves repeatedly complaining about how unwelcome we felt, which completely overshadowed what was meant to be a relaxing holiday.

This experience has seriously impacted our perception of the Kimpton brand, and unless there are clear improvements in staff training and guest relations, we would not consider staying at this hotel—or others in the group—again.

2026-04-02 • via Nuitee
S
sumit • extended_group • es
1
Horrible
Pros:

Location

Cons:

Air-conditioning didn’t work we complained after our first day nobody fixed it
On top of it, they have a timer set and it goes out at 6:30 AM
Both the nights couldn’t sleep well as ac didn’t work.
Bed ; super hard.
Bathroom : 15 min ro wash the hands. Forget about shaving. Water hardly comes out as they have installed water saving

Went at the roof top.
Total three tables and it took them 45 minutes after 3 reminders and on top was told by the bartender that he wasn’t superman !!

2026-04-02 • via Nuitee
F
Fernando Couchinho • couple • pt
8
2026-04-02 • via Nuitee
A
Adrian • extended_group • gb
8
2026-04-01 • via Nuitee
O
ofelia • extended_group • es
10
Ha sido increíble
Pros:

El hotel lo tiene todo y la mejor playa

Cons:

El horario del spa, debería de abrir antes y cerrar después del horario de playa

2026-03-31 • via Nuitee
M
Matthew • couple • gb
10
2026-03-24 • via Nuitee
M
Marta • couple • pt
10
2026-03-23 • via Nuitee
M
Matthew • couple • gb
10
2026-03-23 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-03-09 • via Nuitee
M
Michael • solo_traveller • gb
10
All the staff were exceptional.
Pros:

The beautiful setting, with plenty of outside space and a perfect location in the area we wanted to stay.

Cons:

N/.A

2026-03-04 • via Nuitee