YURTA Boutique Hotel

Hotels
проспект Достык 106г , Almaty , kz

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Very helpful, welcoming and professional staff (named staff praised)
Excellent central location near attractions
Delicious breakfasts
Stylish Kazakh decor and comfortable rooms with quality linens/robes
Clean rooms and attentive housekeeping
Cons:
No elevator (staff assist with luggage)
No fitness center / limited gym provision
Inconsistent restaurant food quality (reported not fresh, kebabs criticized)
Shower issues: slippery floor and intermittent hot/cold water
Some rooms with poorer sound insulation

Categories

Cleanliness
1
Rooms and linens repeatedly described as clean; housekeeping praised for respecting preferences and maintaining high standards. Minor issues noted (slippery shower floor in one review).
Service
1
Consistently highlighted as a major strength: staff described as very helpful, welcoming and professional (specific mentions of Vlad and Bahit), attentive to requests and quick to assist with luggage and bookings.
Location
1
Multiple comments praising the central/good location and proximity to attractions and popular restaurants; described as 'amazing' or 'great' location several times.
Room Quality
1
Rooms described as comfortable with high-quality bed linen, robes and good attention to detail; some guests reported issues with shower safety (slippery floor) and intermittent water temperature.
Amenities
1
Positive on in-room amenities (tea-making facilities, robes, slippers, toiletries) and sustainability touches, but significant negatives: lack of elevator, no fitness facilities, and reports of unreliable hot water in showers — these practical shortcomings were repeatedly mentioned.
Value for Money
1
Mixed perceptions: some guests felt the stay was 'totally worth it' and recommended the hotel, but recurring complaints about inconsistent restaurant food quality and the practical amenity gaps led some guests to perceive weaker value.
Food and Beverage
1
Breakfast consistently praised (described as very delicious), but restaurant/offsite dinner options received mixed feedback — several guests reported inconsistent quality, lack of freshness (especially meat kebabs) or limited menu choices.
Overall Experience
1
Overall stays are frequently described as excellent or highly recommended due to staff, decor and comfort; however, a minority of strongly negative reviews and the practical issues above produced a mixed overall picture for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:06

Property Description

Discover the perfect blend of comfort and elegance at YURTA Boutique Hotel in the heart of Almaty.

Prime Location: Just a 4-minute stroll from the iconic Republic Palace and close to major attractions like the Abay Opera House and Ascension Cathedral, our hotel is ideally situated for both leisure and exploration.

Modern Comforts: Each room is a sanctuary featuring air conditioning, a flat-screen TV, and stunning city views in select units. Thoughtful amenities, including a desk and electric kettle, ensure you feel right at home.

Culinary Delights: Start your day with a delicious buffet or à la carte breakfast, and unwind in our on-site restaurant and bar after a day of adventure.

Elevate your Almaty experience—book your stay at YURTA Boutique Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MashaKim family_with_children fr
8
Hands down the most cozy and comfortable stay in Almaty
Pros:

Amazing design where every detail matters.

The staff goes way beyond regular hotel service; they are exceptionally caring.

Large, comfortable rooms and a good breakfast suitable for western tastes.

Cons:

Lack of conveniently placed power sockets.

The water temperature fluctuates constantly, making it difficult to enjoy a comfortable shower.

There is no elevator, and guest rooms start from the second floor. While the staff is happy to carry your luggage, this could be a real challenge for the elderly or those with limited mobility.

2026-05-13 via Nuitee
J
Julia couple ru
10
We absolutely loved our stay at Yurta Boutique Hotel. First of all, the concept itself is incredibly unique and memorabl
2026-05-12 via Nuitee
I
Irina couple ru
9
Отель олицетворение всех достоинств Казахстана, тематика выдержана превосходно. Наслаждение для глаз
Pros:

Прекрасный дизайн, великолепное оформление номеров и ресторана. Чистота и порядок, улыбчивы персонал. Шикарный ресторан, было очень вкусно.

Cons:

Кондиционер работал не стабильно, что в жаркие дни создавало дискомфорт. Завтрак неплохой, но хотелось бы его разнообразить.

2026-05-11 via Nuitee
D
Darren couple bg
8
2026-05-11 via Nuitee
A
Antoine extended_group fr
9
2026-05-08 via Nuitee
A
Amornsri extended_group th
10
Good choice!
Pros:

Good location. It's closed to nice cafes, shopping mall and restaurants. We walked to Kok Tobe by a minute. Nice staff, they're very helpful. Clean and well-decorated room. We love it!

Cons:

should have an elevator :)

2026-05-04 via Nuitee
V
Vadim couple kz
6
It is ok experience but street noise and inconvenient car entry access is a huge disadvantage
Pros:

Location

Cons:

Extreme steet noise, no elevator, although staff helped carrying the luggage, inconvenient entry

2026-05-04 via Nuitee
E
Elena extended_group tr
10
So far the best hotel we stayed at in Almaty!
Pros:

Everything! Since we arrived the staff at the reception delivered a warm welcome! We truly felt like at home. The design is very authentic, there is a restaurant on the ground floor with the local cuisine. Our stay was very comfortable and we will for sure come again!

2026-04-30 via Nuitee
N
Nurgul couple kz
7
2026-04-27 via Nuitee
I
Igor extended_group mx
10
Pros:

Отель очень красивый, сочетание самобытности, культуры и современности! Прекрасные впечатления от всего:номер, гостеприимство, косметические принадлежности! Справляли День рождения и сначала выбрали ресторан в городе, но потом приехали в ресторан при отеле и это было лучшее решение. Как здесь многие упоминали, ресторан невероятный! Кухня и визуал реально превосходный! Спасибо за прекрасное и эстетично проведённое время!

Cons:

Нет такого.

2026-04-27 via Nuitee
I
Irina solo_traveller ru
9
Pros:

Очень симпатичный отель с этническим уклоном. Номер был просторный и удобный. Персонал приветливый. Еда на завтрак вкусная. Ресторан очень хороший. Впечатления самые положительные.

Cons:

Мелкие замечания:
1. Вода долго нагревалась. Об этом, я так поняла, персонал знает.
2. Некоторый перебор с запахом ополаскивателя постельного белья.
3. Не помещало бы зеркало в полный рост в прихожей. В ванной зеркало большое, но не в полный рост, и это не так удобно.

2026-04-25 via Nuitee
ольга couple kz
9
2026-04-25 via Nuitee
T
Tatiana couple ae
9
Pros:

Прекрасный номер в национальном стиле.
Вежливый персонал, Бахыт на ресепшен очень отзывчивый и всегда готов помочь, обслуживание на завтраке - всё на высшем уровне.
Чувствуется уникальность отеля.
Нам также разрешили ранний заезд в 5:30 утра с оплатой 50%.

Cons:

1) В час ночи не могли спать из-за звука дрели в отеле. Утром нам сказали, что чинили что-то на кухне.
У нас был ранний выезд и выспаться нам не удалось, несмотря на комфортный номер.
2) Вид из окна на парковку. У нас был номер junior suite.

2026-04-24 via Nuitee
N
Nabiyeva couple az
10
2026-04-19 via Nuitee
V
Vladimir extended_group ru
9
Pros:

Отзывчивый персонал, хороший завтрак а-ля карте.
Очень стильное оформление.

Cons:

Нигде на странице отеля нет упоминания, что в отеле нет лифта, отель 3-х этажный, номера только на втором и третьем этажах, Слабое освещение на этаже с номерами, неплохо бы лампочки поярче вкрутить и сделать датчик движения для экономии. Очень мягкие подушки, горячая вода в душе не сразу поддается регулировке, об этом уже писали предыдущие гости этого отеля. недостаточная шумоизоляция стеклопакетов в номерах, выходящих на улицу, с шести часов утра будете слышать весь городской движ за окном.

2026-04-17 via Nuitee
M
Medet couple sg
10
Pros:

Very cute design and amazing location. The breakfast was very delicious too, we tried 3 different items during our stay and all of them were great. The staff were very helpful and professional.

Cons:

The only con is the lack of elevator, however the staff is kind enough to help with the luggage

2026-04-11 via Nuitee
P
Philip Myles couple au
10
Highly recommended
Pros:

Imaginative ethnic Kz decor
Great vibe at restaurant cafe and comfortable warm rooms
Staff very welcoming and helpful

Cons:

No fitness room or provision to refer nearby

2026-04-10 via Nuitee
C
Christopher couple us
9
Beautiful hotel with excellent friendly staff
Pros:

We loved the traditional Kazak decor. All the staff spoke English.

Cons:

The shower has a slippery floor

2026-04-06 via Nuitee
E
Egor couple ru
10
Pros:

Все по высшему разряду, выше ожиданий

Cons:

Проблем не обнаружено

2026-04-05 via Nuitee
Y
Yiming couple gb
10
Definitely recommend
Pros:

Warm service, the staffs are always happy to help. Housekeeping keeps the room very clean while respecting personal preferences (keeping pillows that I don’t need aside instead of putting all back on bed everyday)

Cons:

Power sockets are placed low and not very convenient

2026-03-31 via Nuitee