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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Laundry
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Express check-in/check-out
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Soundproof rooms
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Ironing service
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Experience the heart of Almaty at Naya Hotel, where comfort meets convenience!
Prime Location
Situated just a short walk from landmarks like the Abay Opera House and Ascension Cathedral, you’ll be perfectly positioned to explore the vibrant culture of the city.
Comfortable Accommodations
Our thoughtfully designed guest rooms include air conditioning, a minibar, and complimentary WiFi. Enjoy the luxury of a private bathroom with modern amenities and unwind while admiring city views from select rooms.
Delectable Dining Options
Start your morning right with our delicious Full English/Irish breakfast, providing the perfect fuel for a day of adventure.
Don't miss the chance to stay at Naya Hotel for an unforgettable experience—book your room today!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
The breakfast that the reception ordered was good. You get to choose from 4 options.
Staff are responsive on WhatsApp.
We didn’t have towels or bath mat towel in our room. When we asked the reception we got some very old looking towels that looked like they weren’t washed properly.
The hotel provides a taxi service from the airport,, I would suggest not to use as it is expensive. I was charged 10,000 tenge and on Yandex it was 2000 tenge. Unfortunately if I would have known beforehand I wouldn’t have used the service. The hotel doesn’t have a proper entrance and is very dusty and sandy, I think there are some works going on around. So you cannot really keep the window open to your room.
Расположение очень удобное. Всё в пешей доступности. Персонал, отзывчивый, хороший.
СЛЫШИМОСТЬ, очень слышно соседей.
lokalizacja nie była zła, cena nie za wysoka
pokój trzyosobowy to tak naprawdę łóżko dwuosobowe i mikromaterac na podłodze, materac zajmował całą wolną przestrzeń pozostałą w pokoju, z prysznica wylewała sie woda, nie dostaliśmy jednego z trzech śniadań, a pracownik przyniósł je po ok 20 min bez przeprosin
El personal
Расположение отличное. Персонал вежливый. Интерьер хороший. Если нужно могут предоставить утюг. Кондиционер, вайфай хорошо работает, номер был чистым. Не поняла систему душа, как сделает по горячее воду.
Отель идет со 2 этажа. На первом этаже коммерческое помещение, нотариус вывеска стояла. И плохо что на крыльце, на первом этаже и на лестнице который ведет к отелю шел ремонт косметический. Так как я прилетела на свадьбу, с платьем было не удобно. Завтрак не пробовала потому что рано уехала в аэропорт.
Понравился номер, расположение отеля в целом и работа администраторов
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