Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Very helpful and attentive staff (named staff praised)
Good breakfast (Pho Bo highlighted)
Rooftop pool (enjoyed by some guests)
Comfortable bedding noted by several guests
Cons:
Cleanliness issues (spider, cockroach, general lack of cleanliness)
Poor soundproofing and corridor noise
Small rooms; worn mattresses with springs
Location off main streets / some taxis reluctant to go
Pool very shallow and pool area small
No on-site restaurant; limited dining options

Categories

Cleanliness
1
Multiple reviews mention poor cleanliness (spider and cockroach in a room, 'not very clean', complaints about cleaning). One reviewer called it 'very clean' but overall cleanliness sentiment is strongly negative.
Service
1
Service is frequently praised: staff described as helpful and attentive (Sebastian called out by name), personnel 'adorable', staff allowed use of pool after checkout — clear positive sentiment.
Location
1
Mixed-to-negative: several guests noted the hotel is off main streets, in a grotty backstreet or far from the centre and taxis sometimes reluctant to go there; one reviewer noted a convenient 10-minute walk to the mausoleum.
Room Quality
1
Rooms described as small, thin mattresses with springs felt, noisy with poor soundproofing, and some guests reported pests — overall negative room quality.
Amenities
1
Amenities are mixed: a rooftop pool and breakfast are available and appreciated by some, but the pool is repeatedly noted as very shallow and the pool area small with limited loungers.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Breakfast is repeatedly praised (including a good Pho Bo); however the hotel does not serve full meals, so dining options are limited.
Overall Experience
1
Mixed overall: attentive staff and good breakfast/pool experiences improved stays for some guests, but significant negatives (cleanliness issues, pests, noise, small rooms, location) temper the experience — slight overall positive due to strong service saving many stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 11:26

Property Description

Experience the serene charm of the Nature Hotel - Ba Dinh, a beautifully renovated oasis in the heart of Hanoi.

Exceptional Accommodations: Unwind in our air-conditioned rooms, thoughtfully designed with modern amenities, including free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for every guest.

Culinary Delights: Savor an exquisite dining experience at our on-site restaurant, where diverse menus featuring American, British, French, and Vietnamese dishes await, along with a delightful selection of fresh pastries at breakfast.

Rooftop Relaxation: Dive into relaxation at our stunning rooftop pool, or enjoy a drink at our bar, all while taking in the breathtaking city views from our garden and terrace.

Your unforgettable getaway in Hanoi is just a click away—book your stay today!

Important information:

Bar is closed from 2026-12-31 until 2026-01-05

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
Y
YANINA • solo_traveller • ru
6
Pros:

Мне понравился только персонал, здесь сложно к чему-то придраться, особенно Sebastian, помогал во всем, советовал, прекрасный сотрудник и человек! Ещё прекрасный суп Фо Бо на завтрак

Cons:

Отель очень скромный, бассейн хоть и есть, но очень мелкий, слышимость в отеле просто не реальная, слышно все, что происходит в коридоре как у тебя в ухе, никогда такого не видела, ну и соответственно на нашем этаже жило семейство с маленьким ребёнком которые решили его прогулять в 8 утра, на моё замечание, что очень рано, дружественнл сказали мне фак офф ;0)) ну воспитание, что тут скажешь.
Вообщем отель так себе, вершиной моего ужаса оказался паук и таракан прямо в номере. Я многое готова терпеть, но это слишком доя меня, думаю, что и для многих.
От центра далеко, номера маленькие. Я поставила 6, но только из уважения к персоналу. Не рекомендую точно и точно никогда не остановлюсь.

2026-04-10 • via Nuitee
T
Timothy • solo_traveller • ie
8
Nice clean hotel.
Pros:

Very clean. Nice rooftop pool. Delicious breakfast. 10 minute walk to the entrance to Ho Chi Minh Mausoleum entry gate.

Staff very helpful, kindly allowed me to stay for a few hours at the pool after I have checked out as I had a late flight.

A nice hotel to stay in.

Cons:

It's in quite a grotty backstreet, although the area felt generally safe.

They don't serve food there so you have to go out to eat at the questionable eating places around the area. However, there is a grocery store not far away.

Mattresses could do with being replaced as springs can be felt through them.

2026-04-09 • via Nuitee
N
Niels • solo_traveller • dk
4
Jeg var ikke imponeret, det så meget bedre ud på billederne. Mit værelses vindue var lige ind til en
Pros:

Sengen var dejlig og aircondition virkede

Cons:

Morgenmad, pool, nabostøj, rengøring

2026-04-08 • via Nuitee
C
Claren • family_with_children • kr
10
2026-04-08 • via Nuitee
G
Guillet • couple • fr
9
bien
Pros:

le personnel était adorable

Cons:

ce n’était pas très propre

2026-04-08 • via Nuitee
M
MURIELLE SALVAT • family_with_children • fr
9
Pros:

Le confort, la piscine, le calme

Cons:

Qu'on nous ait attribué pour 6 nuits une chambre face aux travaux, très proches qques mètres et un surplus pour nous accueillir plus tôt, ils nous ont donné une autre chambre.

2026-04-08 • via Nuitee
A
Anniina • couple • fi
6
Pros:

Perus hotelli. Sänky oli ihan ok nukkua.

Cons:

Hotelli sijaitsee sivussa pääkaduilta, sinne pitää mennä epämääräistä pikkukujaa pitkin, eikä kaikki taksitkaan edes suostu ajamaan sinne. Parvekenäkymä on myös tälle kujalle. Uima-allas on todella matala, vettä on vain vyötärölle asti, ja allasalue on pieni, vain kaksi aurinkotuolia.

2026-04-07 • via Nuitee
O
Orlando • solo_traveller • ca
5
Convinced
Pros:

Close to everything

Cons:

They have a bar right next door. They played music like I was at the club. The bar is right next to to it. It was like I was a a rave.

2026-04-07 • via Nuitee
M
Mari-France • couple • fr
10
Séjour d’une nuit : RAS
Pros:

Piscine, qualité de la literie, emplacement, petit déjeuner.

Cons:

Des travaux juste à côté de l’hôtel … occasionnant du bruit permanent lorsqu’on se trouve au bord de la piscine …. Mais l’hôtel nous avait informé. Inconvénient qui ne devrait pas durer.

2026-04-07 • via Nuitee
C
CHRISTIAN • couple • fr
7
Pros:

Petit hôtel confortable, bonne literie, personnel attentionné.

Cons:

Le bruit des travaux sur l'immeuble d'a côté. Un peu éloigné du centre mais facile d'accès par Grab.

2026-04-07 • via Nuitee
Анна • couple • ru
8
Pros:

Небольшой отель, неплохое расположение недалеко от центра, рядом есть торговый центр.
Очень вежливый персонал, помогал нам с вызовом такси.
В номерах есть все необходимое, завтраки нормальные.

Cons:

Из минусов - отель находится во дворах, такси было тяжело его найти.
Номер дали крошечный, фото, на мой взгляд, не соответствует. Кондей работал плохо, было душновато, спаслись вентилятором. В целом, стандартная тройка.

2026-04-06 • via Nuitee
H
Helene • couple • fr
8
L’hôtel est relativement calme et sa situation est intéressante.
Pros:

La piscine très agréable pour se rafraîchir.
La décoration est très réussie.
Le petit déjeuner suffisamment copieux.
La machine à café à disposition à l’accueil.

Cons:

Il est dommage que les fruits proposés soient les mêmes au fil des jours.
La bonbonne d’eau mise à disposition à l’accueil ne distribuait que de l’eau tiède.

2026-04-06 • via Nuitee
D
Dan • solo_traveller • gb
8
Pros:

We stayed in the junior suite on the 6th floor. Room was nice and clean very spacious with a comfy bed.

Staff were very nice and helpful

Breakfast had a big variety but not much of anything we could recognise

Cons:

Location wasn’t the best. It’s not a great view out of the window or balcony. Road was difficult to find for taxis.

One of the shower heads was broken, we did mention this to reception on day 1.

Soundproofing not great on balcony doors, you could hear construction sites nearby and barking dogs in the middle of the night

2026-04-04 • via Nuitee
N
NATALIA • extended_group • ru
7
Да
Pros:

Спасибо, персонал хороший, решают вопросы. Завтраки не плохие

Cons:

Идёт кругом стройка, такси путает локацию

2026-04-04 • via Nuitee
V
Veraluz • couple • pt
10
Pros:

Super nice and clean. Friendly staff. Breakfast was nice

Cons:

Far from the center

2026-04-03 • via Nuitee
T
Tahnee • family_with_children • de
7
2026-04-03 • via Nuitee
M
Marina • couple • ch
9
Toller Aufenthalt! Empfehlenswert!
Pros:

Zentral gelegen
Sehr freundliches Personal
Pool

Cons:

Alles gut

2026-04-03 • via Nuitee
D
Damian Felczak • family_with_children • pl
8
2026-04-02 • via Nuitee
W
Willis • couple • au
8
Excellent value for money with friendly approachable staff, clean and comfortable
Pros:

Friendly staff and location away from old quarter but loads of little places around for food, plus easy walk to old quarter made it perfect for our tastes

Cons:

Casual, authentic, non fancy but clean and lovely outdoor eating area for breakfast with pool.

2026-04-01 • via Nuitee
F
Fabienne • couple • fr
8
Très bon hôtel pour court séjour au calme
Pros:

Décors soigné

Cons:

Situé un peu trop à l’écart du Old quarter, la vue du roof top, l’environnement immédiat de l’hôtel

2026-04-01 • via Nuitee