Hampton By Hilton Caraguatatuba Serramar

Hotels
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Hampton Inn
Avenida Jose Herculano, 1086 - Bloco J - Pontal d , Caraguatatuba , BR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent breakfast (many mentions)
Rooftop pool and bar
Convenient location inside/next to shopping mall, close to beaches
New hotel, good AC and shower
Friendly and helpful staff
Good value for many (breakfast included)
Cons:
Housekeeping lapses: soap not replenished, inconsistent towel service, staff left items behind
Pool cleanliness: sand and no nearby shower
Confusing parking validation and extra paid parking (~R$30/day)
No porter luggage assistance and lack of covered/valet parking
Bathroom privacy issues (drywall construction)
Small/limited gym

Categories

Cleanliness
1
Several guests reported housekeeping failures: soap never replenished during a 7-day stay, towels inconsistently changed, cleaning staff left items behind, and the rooftop pool had sand and lacked a nearby shower — overall cleanliness and pool maintenance were notable negatives.
Service
1
Multiple mentions of friendly, attentive and helpful staff; however there were operational issues (confusing parking validation, no porter to assist with luggage at arrival, and occasional housekeeping interruptions) so service is positive but not flawless.
Location
1
Very positive comments: hotel is inside/next to a shopping mall and close to several great beaches — location is convenient for dining, shopping and beach access.
Room Quality
1
Rooms are new and well decorated with strong AC and shower performance, but some guests noted an oddly placed drywall bathroom with limited privacy — overall slightly positive for newness and comfort.
Amenities
1
Rooftop pool and bar are highlights, but pool cleanliness (sand) and lack of a nearby shower, a very small gym, and limited umbrella/covering to reach parked cars reduce the amenities score slightly.
Value for Money
1
Many guests praised the included breakfast and felt good value, but the unexpected paid parking charge (~R$30/day) and lack of covered/valet parking were called out as detractors.
Food and Beverage
1
Breakfast received consistent high praise — described as wonderful with many options and delicious items across multiple reviews.
Overall Experience
1
Many guests used enthusiastic language ("highly recommended", "estada maravilhosa", "além das expectativas") but at least one long, detailed negative stay (cleanliness/housekeeping and parking issues) makes the overall impression mixed; net neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 11:24

Property Description

Experience the perfect coastal retreat at Hampton By Hilton Caraguatatuba Serramar, where comfort meets convenience!

Comfortable Accommodations: Our air-conditioned rooms feature modern amenities including a desk, flat-screen TV, and private bathroom, ensuring a relaxing stay for every guest.

Refreshing Amenities: Dive into our inviting outdoor swimming pool, or unwind after a day of exploring the stunning nearby beaches.

Delicious Breakfast Options: Start your day right with a hearty American breakfast served daily, designed to fuel your adventures.

With our friendly multilingual staff available 24/7, your experience is bound to be exceptional. Don’t miss out on your dream vacation—book your stay at Hampton By Hilton Caraguatatuba Serramar now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Carla • couple • br
10
2026-10-24 • via Nuitee
S
Silveira • couple • br
6
2026-10-23 • via Nuitee
S
Samantha • family_with_children • br
10
2026-10-22 • via Nuitee
E
EDUARDO • couple • br
9
Excelente hotel ao lado do Shopping e do Hospital Regional
Pros:

Gostei da localização ao lado do Shopping e do café da manhã.

Cons:

Nenhum ponto negativo.

2026-10-22 • via Nuitee
A
Antonio • family_with_children • br
10
2026-10-20 • via Nuitee
J
Juliana Ananias • family_with_children • br
9
2026-10-20 • via Nuitee
R
Rosalvo Junior • family_with_children • br
10
Foi tudo otimo.
Pros:

Acomodação novas e tudo limpinho ótimo.

Cons:

Não tenho oque reclamar.

2026-10-19 • via Nuitee
J
Jaqueline • couple • br
10
Pros:

Foi a hospitalidade, o conforto e a atenção da equipe. O ambiente agradável e acolhedor tornou a estadia ainda mais especial. Foi uma experiência muito agradável!

2026-10-19 • via Nuitee
J
Juliana • family_with_children • br
7
2026-10-19 • via Nuitee
R
ricardo augusto • couple • br
10
Vale o custo/benefício.
Pros:

Tudo perfeito, novo.

Cons:

Café da manhã muito tumultuado, com poucos funcionários para repor e organizar o buffet.

2026-10-18 • via Nuitee
S
Salatiel • solo_traveller • br
10
Excelente hotel com ótima localização (ao lado do shopping Serramar)
Pros:

O hotel é muito bom e localizado ao lado do shopping da cidade, o que o torna muito prático. A estrutura é muito nova e estava impecável! O quarto é amplo e com cama muito boa.

Cons:

O único ponto que ficou a desejar foi a falta de nota fiscal.... eu necessitava da mesma para solicitar a reembolso, todavia não conseguiram emitir o documento no check out. Prometeram enviar até o dia seguinte e não cumpriram.

2026-10-17 • via Nuitee
F
Francisco Lopes • couple • br
9
2026-10-14 • via Nuitee
J
Juliana • solo_traveller • br
10
Pros:

A localização é muito boa, no mesmo estacionamento do shopping Serramar e do Atacadista Assaí

2026-10-13 • via Nuitee
C
Celene Araújo Damasceno Gama • couple • br
9
Foi ótimo as diárias, mais poderia ser melhor se não pagar estacionamento.
Pros:

Da cama, e piscina.

Cons:

Ter que pagar estacionamento.

2026-10-13 • via Nuitee
C
Christopher • couple • br
9
Cons:

Check-in um pouco enrolado.

2026-10-13 • via Nuitee
G
Gustavo • solo_traveller • br
9
Pros:

Hotel novo, próximo ao shopping, atende perfeitamente a viagens de negócios!

Cons:

Não tinha serviço de quarto

2026-10-12 • via Nuitee
B
Bruno • couple • br
10
2026-10-12 • via Nuitee
B
Bruno • couple • br
10
2026-10-12 • via Nuitee
D
DILSON • solo_traveller • br
10
2026-10-12 • via Nuitee
D
Dani • solo_traveller • br
10
Pros:

Conforto, limpeza e comodidade, do lado do shopping Serramar.

Cons:

Sem nenhuma reclamação.

2026-10-12 • via Nuitee