Crowne Plaza Al Jubail by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
Jalmuda, Intersection of Road 6 and Al Dera Street , Al Fanātīr , sa

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Quiet, beautiful property
Professional and helpful staff (Saeed, Fatima, Maryam)
Convenient/strategic location
Spacious, comfortable rooms
Clean rooms
Tasty and varied food
Cons:
No bathrobes in bathrooms
Pool closed early
Gym age restriction prevented family access
Poor internet for gaming / connectivity issues
Limited/underwhelming breakfast options
Heater / hot water problems in some rooms
Some bathroom cleanliness concerns

Categories

Cleanliness
1
Generally praised in several reviews ('very clean', 'نظافة فائقة') but one comment noted bathrooms need more attention.
Service
1
Consistently positive: reception and staff (Saeed, Fatima, Maryam) described as professional, helpful and courteous.
Location
1
Multiple mentions of excellent, strategic location — close to restaurants, activities and the promenade.
Room Quality
1
Rooms described as spacious and comfortable with early check-in facilitated; some guests experienced heater/no hot water issues.
Amenities
1
Several amenity-related complaints: pool closed early, gym age restriction that prevented family access, no bathrobes, internet issues for gaming, and occasional hot-water problems.
Value for Money
1
Not mentioned explicitly in the reviews; assigned neutral score.
Food and Beverage
1
Food praised as tasty and varied by some guests, but breakfast was described as modest/limited in multiple comments.
Overall Experience
1
Mixed overall: many guests report a relaxing, very good stay, but at least one stay was significantly disrupted by closed amenities and service restrictions, producing a negative overall impression for that party.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:33

Property Description

Experience elegance and comfort at Crowne Plaza Al Jubail by IHG, your ideal retreat in Al Fanātīr.

Luxurious Accommodations
Our 4-star hotel offers air-conditioned rooms featuring modern amenities like flat-screen TVs, free WiFi, and private bathrooms, providing a serene atmosphere for relaxation.

Delectable Dining Options
Savor a variety of breakfast choices, from buffet to à la carte and continental, expertly crafted to energize your day and cater to all tastes.

Outstanding Amenities
Enjoy our outdoor swimming pool, well-equipped fitness center, and convenient business facilities, all designed to enhance your stay. Our 24-hour multilingual staff is dedicated to making your visit memorable.

Don’t miss the chance to indulge in a lavish experience—book your stay at Crowne Plaza Al Jubail today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Fahad • couple • sa
10
2026-05-16 • via Nuitee
M
majed • solo_traveller • sa
10
خيار ممتاز للإقامة
Pros:

المكان جميل وهادئ ونظيف جدا

Cons:

المطعم يحتاج اهتمام اكثر بالأصناف

2026-05-15 • via Nuitee
J
jad • couple • sa
10
2026-05-15 • via Nuitee
J
jad • couple • sa
10
2026-05-15 • via Nuitee
عائشه • couple • sa
10
2026-05-15 • via Nuitee
O
Odai • couple • sa
5
Cons:

منع توصيل اي طلب خارجي للغرفه ونفسية الموظفين

2026-05-13 • via Nuitee
Q
Qasim • couple • sa
10
ممتاز
Pros:

كل شي

Cons:

ممتاز

2026-05-12 • via Nuitee
B
BADRYAH • solo_traveller • sa
7
Pros:

هو مكاني المفضل لم اذهب الى الجبيل وهاذا الفندق المريح بنسبه الى من موظفين وخدمات وموقع المكان ممتاز

Cons:

التكيف هاي المره غير طبيعي حار ويفصل على كيفه والقرفه تصير حاره

2026-05-09 • via Nuitee
E
Essam • couple • sa
10
2026-05-04 • via Nuitee
M
Motlaq • extended_group • kw
10
ساعيدها
Pros:

جميل جدا من كل النواحي

Cons:

لاشي

2026-04-30 • via Nuitee
A
Abdullah Al maaqal • couple • sa
8
2026-04-29 • via Nuitee
A
Abdullah • couple • kw
8
المدينة هادية
Pros:

إجراءات تسجيل الدخول كانت سلسة، وموظفو الاستقبال يتميزون بالود والتعاون. الفندق نظيف، والغرف أنيقة وواسعة ومريحة. تتوفر مواقف سيارات واسعة ومناسبة للنزلاء. كما أن المنطقة المحيطة هادئة وتضم سوبر ماركت ومطاعم ومقاهي، مما يجعلها مثالية لمن يبحث عن الراحة والابتعاد عن الضجيج.

Check-in was smooth, and the reception staff were welcoming and helpful. The hotel is clean, and the rooms are stylish, spacious, and comfortable. Parking is ample and convenient. The surrounding area is quiet, with supermarkets, restaurants, and cafés nearby—making it ideal for those seeking relaxation away from the noise.

Cons:

معظم القنوات التلفزيونية لا تعمل، كما هو موضح في الصورة المرفقة.
* لا يوجد دش بالقرب من حمام السباحة، مما يضطر النزيل لاستخدام الحمامات الداخلية القريبة من صالة الـGym.
* شبكة الواي فاي ضعيفة، خصوصًا في منطقة اللوبي.
* الكافيه جميل من حيث التصميم، لكنه قريب من قاعات الاجتماعات والدورات التدريبية، مما يسبب إزعاجًا واضحًا بسبب أصوات المشاركين. يفضّل فصل موقع الكافيه عن هذه القاعات لمن يبحث عن الهدوء

Most of the TV channels were not working, as shown in the attached photo.
* There is no shower near the swimming pool, which forces guests to use the indoor bathrooms near the gym.
* The Wi-Fi connection is weak, especially in the lobby area.
* Although the café is nicely designed, it is located near meeting and training rooms, which leads to noticeable noise from participants. It would be better to separate the café area for guests seeking a quieter atmosphere.

2026-04-28 • via Nuitee
K
Karla • couple • sa
10
2026-04-27 • via Nuitee
A
ahmedssk • solo_traveller • sa
9
2026-04-27 • via Nuitee
M
mohammad • couple • sa
9
2026-04-23 • via Nuitee
فيصل • couple • qa
7
لا باس
Pros:

النظافة

Cons:

موظفه استقبال اتصالات النزلاء

2026-04-20 • via Nuitee
ناصر • family_with_children • sa
10
Pros:

كل شيء

Cons:

لا شيء

2026-04-16 • via Nuitee
O
Osama • family_with_children • sa
10
2026-04-13 • via Nuitee
A
Aziz Ur • solo_traveller • sa
10
2026-04-13 • via Nuitee
I
Ibrahim • couple • sa
9
2026-04-12 • via Nuitee